20TE02_Region Le

Service Bulletin Details

Public Details for: 20TE02_Region Le

Toyota has received reports of the factory-applied paint's clear coat layer flaking or peeling on exterior metal body panels of certain 2017 model year tacoma vehicles with the original factory-applied blazing blue paint color. Although th


- 2017 -

Models from 2017
2017 TOYOTA TACOMA 
INTEROFFICE MEMORANDUM
Original Publication Date: February 27, 2020
To:
All Toyota Region and Private Distributor General Managers / Vice Presidents
From:
Gary Ross
Vice-President, Product Quality and Service Support
CUSTOMER SUPPORT PROGRAM 20TE02
Certain 2017 Model Year Tacoma Vehicles Painted with Blazing Blue (8T0) Paint Color
Coverage for Flaking or Peeling of Factory-Applied Paint Clear Coat Layer
Specific information for Region support is provided below.
Condition
Toyota has received reports of the factory-applied paint’s clear coat layer flaking or peeling on exterior metal
body panels of certain 2017 model year Tacoma vehicles with the original factory-applied Blazing Blue paint
color.
Although the original factory paint is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000
miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is
providing coverage for repairs related to the condition described above.
The following information is provided to inform you and your staff of the program notification schedule and
your degree of involvement.
Dealer Notification
The attached dealer letter will be sent to all Toyota dealers on February 27, 2020.
Please reference the attached Dealer Letter for additional details.
Please review this notification with your staff to assure that all relevant personnel have been briefed regarding
this subject.
Thank you for your cooperation.
© 2020 Toyota Motor Sales, USA

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