A0120492050690_3

01 "Reduce Oil Level" message in instrument cluster - 3.0T
01 20 49 2050690/3 March 16, 2020. Supersedes Technical Service Bulletin Group 01 number 18-61 dated
March 22, 2018 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
S4
2017 - 2018
All
3.0T
S5, SQ5
2018
All
3.0T
Condition
REVISION HISTORY
Revision
Date
Purpose
3
-
Revised Condition (Added reference)
Revised Warranty (Updated Claim Types)
2
03/22/2018
Revised Condition (Updated structure)
Revised Warranty (Updated Diagnostic Time)
1
03/08/2018
Initial publication
Customer states:
 “Reduce Oil Level” message shown in the instrument cluster.

“Drive system: malfunction!” message shown in instrument cluster with engine rpm restriction.
Workshop findings:
 Engine oil level is not found to be over maximum using the dipstick. See ELSA for oil level specifications for
each applicable model.
Note:
If engine oil level is found to be above MAX specification, this TSB does not apply and refer to TSB 2054893: 01
Engine oil level is too high, "Please reduce oil level" message in the instrument cluster.
Correct the oil level per ELSA specifications and evaluate vehicle condition.
Technical Background
Software may be too sensitive to maximum oil level warning.
Page 1 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Production Solution
Software with improved oil level diagnostics in production.
Service
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
1. Update the engine control module (ECM), J623 (address word 0001) using the SVM action code as listed in
the table below, if necessary:
Model
Engine and/or
Transmission
Old Software
Part Number
Old
Software
Version
New Software
Part Number
New Software
Version
SVM Code
Input
(or higher)
S4/S5 (all)
CWGD
8W0907559H
< 0008
8W0907559H
0008
01A234
SQ5
CWGD
80A907559C
< 0007
80A907559C
0007
01A234
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 1E1 up to 8 Years/80,000 Miles (Service Number 2470 Only).
 If vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
2470
Damage Code:
0039
Labor Operations:
Connect battery charger and perform software
update with SVM
2470 2599
50 TU
Diagnostic Time:
Check oil level
1711 1999
10 TU
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
0121 0004
10 TU
Claim Comment:
As per TSB #2050690/2
Page 2 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
 TSB 2054893, 01 Engine oil level is too high, "Please reduce oil level" message in the instrument cluster.
 TSB 2011732, 00 Software Version Management (SVM), operating instructions.
All parts and service references provided in this TSB (2050690) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 3 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.