BPaS03192020901

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Sent on
03
From
Parts and Service Division
Subject
Request for Parts: 2015 TLX HEALTHY Side Airbags
19
2020
Expires on 04
02
2020
PRIORITY/ACTION REQUIRED
To:
From:
RE:
All Acura Service Managers/Consultants
Technical Research & Support Group
Request for Parts: 2015 TLX HEALTHY Side Airbags
This message is solely directed to Acura dealership personnel; please handle accordingly.
Print this iN message and provide a copy to the Shop Foreman and all Service Consultants.
Background
American Honda Motor Co., Inc. (AHM) is collecting a set of HEALTHY side airbags from certain 2015 TLXs which fits the criteria listed below.
Qualifiers
AHM is interested ONLY if the vehicle meets the following requirements:
1. Manufactured Date on the driver’s doorjamb must be AFTER 04/2015.
2. No SRS DTCs are stored.
3. Seat frames have not been replaced previously.
Action Required
If a vehicle matching the description above comes into your dealership, please e-mail Technical Research & Support (TRS) at [email protected].
TRS will contact you to record certain vehicle information and provide you with further instructions.
Please be sure to include the following information in your e-mail.
E-mail Title:
1. Model Year (e.g. 2020)
2. Model Name(e.g. TLX)
3. Issue (e.g. Brake Judder)
4. VIN
E-Mail Body:
1. Dealer Number
2. Your Name
3. Best Phone Number to be Reached
Thank you.
American Honda Motor Co., Inc.
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