AWA 20-02
Service Bulletin Details
Public Details for: AWA 20-02
This document informs dealers on the new intake manifold warranty extension for 2015 q3 vehicles
- 2015 -
Models from 2015
2015 AUDI Q3 |
Warranty Policies and Procedures Bulletin Audi Warranty Number: AWA-20-02 Subject: Intake Manifold Extended Warranty Date: March 30, 2020 Dealers: U.S., Puerto Rico This document modifies the Audi Warranty Policies and Procedures Manual. Effective Reception Date: March 30, 2020 The following intake manifold warranty extension is applicable for certain Audi vehicles. Affected vehicles may include: • Q3 (model year 2015) Note: This extension only applies to specific vehicles identified with Warranty Key U41. To determine if a vehicle is eligible for this extension, check in the VIN in ElsaPro >> Vehicle Data. If the warranty extension is applicable to the vehicle, the “Warranty Key” section of the “Vehicle Data” screen in ElsaPro will be populated with Warranty Key U41. Intake Manifold Limited Warranty Extension For applicable Settlement Class Vehicles, the New Vehicle Limited Warranty will be extended to cover repair or replacement (by an authorized Audi dealer) of a failed intake manifold during a period of 10 years or 120,000 miles, whichever occurs first, from the vehicle’s original in-service date. The vehicle’s original in-service date is defined as the date the vehicle was delivered to either the original purchaser or the original lessee; or if the vehicle was first placed in service as a “demonstrator” or “company” car, on the date such vehicle was first placed in service. What is Covered? The warranty extension will be subject to the terms and conditions of the original applicable New Vehicle Limited Warranty (other than the extended time/mileage period) and will include the intake manifold and any parts and labor necessary to effectuate a repair. It will apply to all Settlement Class Vehicles irrespective of whether the vehicle has been repaired on or before the effective date of the settlement. Damage resulting from outside influences, such as but not limited to, abuse, alteration or modification, a collision or crash, vandalism and/or other impact is excluded and not covered under the extended warranty. Repair or replacement under this extended warranty must be performed by an authorized Audi dealer. ©2019 Audi of America Page 1 of 2 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise; nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Warranty Policies and Procedures Bulletin Transferability The warranty, as extended, is fully transferable to subsequent owners. Vehicle Eligibility To determine if a vehicle is eligible for this extension, check in the VIN in ElsaPro >> Vehicle Data. If the warranty extension is applicable to the vehicle, the “Warranty Key” section of the “Vehicle Data” screen in ElsaPro will be populated with Warranty Key U41. Vehicles with the totaled status are excluded from coverage under this Warranty Extension. Claim Processing For the Intake Manifold Limited Warranty Extension: Claim Type: 110 Service Number: 2447 Warranty Key: U41 Questions or Concerns Contact Audi Warranty at 866.677.2834 or [email protected] with questions or concerns related to this limited warranty extension. ©2020 Audi of America Page 2 of 2 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise; nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher.