122-R8H2W-04

Service
Technical Information
150/19 ENU
9110
9
Symptom in Vehicle Interior - Air Bubbles in Laminate of Front Display and Control Unit
(PCM display): Subsequent Work on Dashboard (SY 150/19)
Model line:
Cayenne (9YA)
Model Year:
2019
Subject:
Front display and control unit (PCM display)
Symptom:
Air bubbles occur in laminate of front display and control
unit (PCM display):
Air bubbles in the PCM display (example)
Cause:
Due to insufficient gap dimensions, the dashboard can press sideways onto the front display and control
unit (PCM display).
Remedial
In the event of a customer complaint, the top corners of the dashboard must be reworked. The front
display and control unit (PCM display) must be replaced.
Action:
Required spare parts
Spare Parts:
Part No.
Designation
Qty.
9Y0919597G OV3
 Display
1 ea.
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Service
Technical Information
ENU 150/19
9110
Preparatory work
Work Procedure: 1
Remove front display and control unit; see  Workshop Manual '911019 Removing and installing
display + control unit'.
Rework switch panel
Information
When working on the dashboard, make sure not to damage the surface in any of the visible areas.
Work Procedure: 1
Shave a millimetre off the top left corner of the dashboard  Reworking the top left corner of the
dashboard -1- using a suitable tool (e.g. a round file).
Reworking the top left corner of the dashboard
2
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Shave a millimetre off the top right corner of the dashboard  Reworking the top right corner of the
dashboard -1- using a suitable tool (e.g. a round file).
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Service
Technical Information
150/19 ENU
9110
9
Reworking the top right corner of the dashboard
3
Remove any dust produced using a microfibre cloth.
Concluding work
Work Procedure: 1
2
Install front display and control unit; see  Workshop Manual '911019 Removing and installing
display + control unit'.
Code front display and control unit; see  Workshop Manual '911055 Replacing front display and
control unit'.
Invoicing
Invoicing:
For documentation and warranty invoicing, enter the labor operations, PQIS coding and part numbers
specified below in the warranty claim:
APOS
Labor operation
70184100
Repairing the dashboard
I No.
PQIS coding:
Location (FES5)
91103
PCM display
Damage type (SA4)
3045
swollen
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Service
9110
Parts Info:
References:
Technical Information
ENU 150/19
Part No.
Designation
Qty.
9Y0919597G OV3
 Display
1 ea.
 Workshop Manual '911019 Removing and installing front display and operator control unit'
 Workshop Manual '911055 Replacing front display and operator control unit'
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.
© 2020 Porsche Cars North America, Inc.
Mar 13, 2020
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