122-H7C3C-04
Service Bulletin Details
Public Details for: 122-H7C3C-04
Updated instructions for replacing the trailing arm on the front and rear axle on affected boxster and cayman vehicles. There is a new supplier of parts and the entire axle must be checked to avoid cross use of parts.
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2019 PORSCHE 718 BOXSTER |
2019 PORSCHE 718 CAYMAN |
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2018 PORSCHE 718 BOXSTER |
2018 PORSCHE 718 CAYMAN |
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2017 PORSCHE 718 CAYMAN |
2017 PORSCHE BOXSTER |
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2016 PORSCHE BOXSTER |
2016 PORSCHE CAYMAN |
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2014 PORSCHE BOXSTER |
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Service Technical Information 44/17 ENU 4017 4 Spare Parts Requirements - Trailing Arms on Front Axle/Rear Axle: Observe Specifications (44/17) Specifications - 981/982 Model line: Boxster (981, 982) Cayman (981, 982) Model Year: As of 1997 up to 2017 Subject: Front axle: Trailing arms (wishbone) and longitudinal arms Rear axle: Trailing arms (wishbone) and carrier side section Information: If the affected axle parts need to be replaced, an old part may still be installed on the opposite half of the axle. Different types of axle parts cannot be installed. A different supplier is now used for some components. This change in supplier has resulted in the use of different production methods. Parts Info: Remedial Action: Part No. (old, use up existing stock) Part No. (new) Designation Qty. 991.341.053.01 / 991.341.053.03 991.341.053.02 Front-axle trailing arm 2 ea. 991.341.043.03 991.341.043.04 Front-axle longitudinal arm 2 ea. 981.331.053.00 981.331.053.01 Rear-axle trailing arm 2 ea. 981.331.051.06 981.331.051.07 Rear-axle carrier side section, left 1 ea. 981.331.052.06 981.331.052.07 Rear-axle carrier side section, right 1 ea. In the event of spare parts requirements: • If a trailing arm or longitudinal arm on the front axle needs to be replaced, the existing type must be checked. If the part is an old type with the old Part No. 991.341.053.01/991.341.053.03 or 991.341.043.03, both trailing arms and both longitudinal arms must be replaced. AfterSales Mar 13, 2020 Page 1 of 7 4 Service 4017 ENU • • Technical Information 44/17 If a trailing arm on the rear axle needs to be replaced, the existing type must be checked. If the part is an old type with the old Part No. 981.331.053.00, both trailing arms must be replaced. If one of the carrier side sections on the rear axle needs to be replaced, the existing type must be checked. If the part is an old type with the old Part No. 981.331.051.06 or 981.331.052.06, both carrier side sections must be replaced. Specifications - 986 Model line: Boxster (986) Subject: Front axle: Trailing arms (wishbone) and longitudinal arms Rear axle: Trailing arms (wishbone) Information: If the affected axle parts need to be replaced, an old part may still be installed on the opposite half of the axle. Different types of axle parts cannot be installed. A different supplier is now used for some components. This change in supplier has resulted in the use of different production methods. Parts Info: Part No. (old, use up existing stock) Part No. (new) Designation Qty. 996.341.043.06 (and older) 997.331.043.02 Front-axle longitudinal arm 2 ea. 996.347.053.17 (and older) 996.341.053.18 Trailing arms, front and rear axle 2/21) ea. (FA/RA) 1) Must be replaced on both sides of axle Remedial Action: In the event of spare parts requirements: • • Mar 13, 2020 Page 2 of 7 If a trailing arm or longitudinal arm on the front axle needs to be replaced, the existing type must be checked. If the part is an old type with the old Part No. 996.341.043.06 (and older) or 996.347.053.17 (and older), both trailing arms and both longitudinal arms must be replaced. If a trailing arm on the rear axle needs to be replaced, the existing type must be checked. If the part is an old type with the old Part No. 996.347.053.17 (and older), both trailing arms must be replaced. AfterSales Service Technical Information 44/17 ENU 4017 4 Specifications - 987 Model line: Boxster (987) Cayman (987) Subject: Front axle: Trailing arms (wishbone) and longitudinal arms Rear axle: Trailing arms (wishbone) Information: If the affected axle parts need to be replaced, an old part may still be installed on the opposite half of the axle. Different types of axle parts cannot be installed. A different supplier is now used for some components. This change in supplier has resulted in the use of different production methods. Parts Info: Remedial Action: Part No. (old, use up existing stock) Part No. (new) Designation Qty. 997.341.043.00 997.341.043.02 Front-axle longitudinal arm 2 ea. 997.341.053.04 (and older) 991.341.053.02 Front-axle trailing arm 2 ea. 996.341.053.17 (and older) 996.341.053.18 Rear-axle trailing arm 2 ea. In the event of spare parts requirements: • • If a trailing arm or longitudinal arm on the front axle needs to be replaced, the existing type must be checked. If the part is an old type with the old Part No. 997.341.043.00 or 997.341.053.04 (and older), both trailing arms and both longitudinal arms must be replaced. If a trailing arm on the rear axle needs to be replaced, the existing type must be checked. If the part is an old type with the old Part No. 996.341.053.17 (and older), both trailing arms must be replaced. Specifications - 987 Model line: Boxster (987) Cayman (987) Subject: Front axle: Trailing arms (wishbone) and longitudinal arms Rear axle: Trailing arms (wishbone) AfterSales Mar 13, 2020 Page 3 of 7 4 Service 4017 Information: ENU Technical Information 44/17 If the affected axle parts need to be replaced, an old part may still be installed on the opposite half of the axle. Different types of axle parts cannot be installed. A different supplier is now used for some components. This change in supplier has resulted in the use of different production methods. Parts Info: Remedial Action: Part No. (old, use up existing stock) Part No. (new) Designation Qty. 997.341.043.00 997.341.043.02 Front-axle longitudinal arm 2 ea. 997.341.053.04 (and older) 991.341.053.02 Front-axle trailing arm 2 ea. 997.331.053.03 (and older) 981.331.053.01 Rear-axle trailing arm 2 ea. In the event of spare parts requirements: • • If a trailing arm or longitudinal arm on the front axle needs to be replaced, the existing type must be checked. If the part is an old type with the old Part No. 997.341.043.00 or 997.341.053.04 (and older), both trailing arms and both longitudinal arms must be replaced. If a trailing arm on the rear axle needs to be replaced, the existing type must be checked. If the part is an old type with the old Part No. 997.331.053.03 (and older), both trailing arms must be replaced. Specifications - 991 Model line: 911 Carrera (991) Subject: Front axle: Wishbone and longitudinal arms Rear axle: Longitudinal arm mounting Information: If the affected axle parts need to be replaced, an old part may still be installed on the opposite half of the axle. Different types of axle parts cannot be installed. A different supplier is now used for some components. This change in supplier has resulted in the use of different production methods. Mar 13, 2020 Page 4 of 7 AfterSales Service Technical Information Parts Info: Remedial Action: 44/17 ENU Part No. (old, use up existing stock) Part No. (new) Designation Qty. 991.341.053.01 / 991.341.053.03 991.341.053.02 Front-axle trailing arm 2 ea. 991.341.043.03 991.341.043.04 Front-axle longitudinal arm 2 ea. 991.331.329.02 991.331.329.03 Rear-axle longitudinal arm mounting 2 ea. 4017 4 In the event of spare parts requirements: • • If a trailing arm or longitudinal arm on the front axle needs to be replaced, the existing type must be checked. If the part is an old type with the old Part No. 991.341.053.01/991.341.053.03 or 991.341.043.03, both trailing arms and both longitudinal arms must be replaced. If a rear-axle longitudinal arm mounting needs to be replaced, the existing type must be checked. If the part is an old type with the old Part No. 991.331.329.02, both rear-axle longitudinal arm mountings must be replaced. Specifications - 996 Model line: Carrera (996) Subject: Front axle: Trailing arms (wishbone) and longitudinal arms Rear axle: Trailing arms (wishbone) and longitudinal arms Information: If the affected axle parts need to be replaced, an old part may still be installed on the opposite half of the axle. Different types of axle parts cannot be installed. A different supplier is now used for some components. This change in supplier has resulted in the use of different production methods. Parts Info: Part No. (old, use up existing stock) Part No. (new) Designation Qty. 996.341.043.06 (and older) 997.331.043.02 Longitudinal arms, front and rear axle 2/21) ea. (FA/RA) 996.347.053.17 (and older) 996.341.053.18 Trailing arms, front and rear axle 2/21) ea. (FA/RA) AfterSales Mar 13, 2020 Page 5 of 7 4 Service 4017 ENU Technical Information 44/17 1) Must be replaced on both sides of axle Remedial Action: In the event of spare parts requirements: • If a trailing arm or longitudinal arm on the front or rear axle needs to be replaced, the existing type must be checked. If the part is an old type with the old Part No. 996.341.043.06 (and older) or 996.347.053.17 (and older), both trailing arms and both longitudinal arms must be replaced on both sides of axle. Specifications - 997 Model line: Carrera (997) Subject: Front axle: Trailing arms (wishbone) and longitudinal arms Rear axle: Trailing arms (wishbone) and longitudinal arms Information: If the affected axle parts need to be replaced, an old part may still be installed on the opposite half of the axle. Different types of axle parts cannot be installed. A different supplier is now used for some components. This change in supplier has resulted in the use of different production methods. Parts Info: Part No. (old, use up existing stock) Part No. (new) Designation Qty. 997.341.043.00 997.341.043.02 Front-axle longitudinal arm 2 ea. 996.341.043.06 (and older) 997.331.043.02 Longitudinal arm on rear axle 2 ea. 996.347.053.17 (and older) 996.341.053.18 Trailing arms, front and rear axle 2/21) ea. (FA/RA) 1) Must be replaced on both sides of axle Remedial Action: Mar 13, 2020 Page 6 of 7 In the event of spare parts requirements: • If a trailing arm or longitudinal arm on the front or rear axle needs to be replaced, the existing type must be checked. If the part is an old type with the old Part No. 997.341.043.00, AfterSales Service Technical Information 44/17 ENU 4017 4 996.341.043.06 (and older) or 996.347.053.17 (and older), both trailing arms and both longitudinal arms must be replaced on both sides of axle. Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. © 2020 Porsche Cars North America, Inc. AfterSales Mar 13, 2020 Page 7 of 7