122-C6E3W-04
Service Bulletin Details
Public Details for: 122-C6E3W-04
Updated bulletin with instructions for replacing the intermediate steering shaft on affected macan vehicles.
- 2018 - 2017 - 2016 - 2015 - 2014 -
Models from 2018
2018 PORSCHE MACAN |
Models from 2017
2017 PORSCHE MACAN |
Models from 2016
2016 PORSCHE MACAN |
Models from 2015
2015 PORSCHE MACAN |
Models from 2014
2014 PORSCHE MACAN |
Service Technical Information 17/14 ENU 4828 4 Noise Symptom - Noises From Around the Steering Shaft: Replacing Intermediate Steering Shaft (SY 17/14) Change overview Version Date Change 0 14.08.2014 First publication 1 30.06.2016 • • The 'Remedial Action' section was changed - the modified procedure must be observed from now on. Modified intermediate steering shafts are listed in the 'Tools and materials’ section. As a result, the subsequent work for the bellows is no longer required. 2 01.08.2017 • Additional information for affected vehicles after the date of introduction: Also rework with lubricant. 3 03.03.2020 • Procedure adapted to remove the noises sustainably; the intermediate steering shaft must be removed in order to carry out the required work. Detailed description of which areas must be lubricated. • Model line: Macan (95B) Model Year: As of 2014 up to 2018 Subject: Intermediate steering shaft Symptom: Customers complain about disturbing noises coming from the footwell area on the driver's side while steering. Cause: The surface of the foam rubber seal in the sealing sleeves starts to wear and crumble due to high temperatures. This effect causes the reported noise. Remedial Action: In the event of a customer complaint on a vehicle that: • Was produced before the date of introduction (02 June 2016): Replace the existing intermediate steering shaft with a new, modified intermediate steering shaft with felt ring, see Workshop Manual Workshop Manual '482819 Removing and installing intermediate steering shaft'. • Was produced after the date of introduction (02 June 2016) or was already replaced by the new type of inter-mediate steering shaft (with felt ring): Remove intermediate steering shaft, see Workshop ManualWorkshop Manual '482819 Removing and installing intermediate steering shaft' and rework using a temperature-resistant lubricant spray as described in the 'Work Procedure' section. AfterSales Mar 13, 2020 Page 1 of 4 4 Service 4828 Date of Introduction: ENU Technical Information 17/14 A modified intermediate steering shaft has been used in production since 02 June 2016. Parts Info: Part No.: Designation: Number: 95B419753D Intermediate steering shaft (NEW, with felt ring, LHD, I-no. L0L) 1 ea. 95B419753E Intermediate steering shaft (NEW, with felt ring, RHD, I-no. L0R) 1 ea. 99991782800 Lubricant spray (Osixio Anti Squeak – Aerosol 32) As much as required. N 91151101 Hexagon-head bolt (combination), M12 x 1.5 x 42 4 ea. WHT005372 Cheese head bolt with multiple-tooth head, M12 x 1.5 x 51 2 ea. WHT004955A Internal hexagon round cheese head bolt 2 ea. Tools: • • Clean cloth Personal protective equipment Work Procedure: Reworking intermediate steering shaft WARNING Toxic substances • Danger of poisoning or suffocation • Danger of burns to the eyes and skin Wear personal protective gear. Ventilate the work area well. Never ingest or inhale. Read specific information on the Hazard Sheet. Do not smoke, eat or drink in the work area. 1 Mar 13, 2020 Page 2 of 4 Remove intermediate steering shaft, see Workshop Manual '482819 Removing and installing intermediate steering shaft'. AfterSales Service Technical Information 17/14 ENU 4828 4 Information Lubricating steering shaft seals (inside and outside) • The intermediate steering shaft has two blue sealing rings, which must be lubricated separately because the lubricant cannot flow effectively from one sealing ring to the other Figure 1. Left passenger compartment side, right - engine compartment side. • Lubricate each sealing ring separately and hold the shaft vertically while doing this. • First lubricate the upper sealing ring, then turn the shaft over and lubricate the lower sealing ring. • The two rings are visible in the assembly overview shown in Figure 2. • Both rings are identical. The ring on the passenger compartment side is cut away for clarity. Note the felt insulator in between Figure 2. Figure 1. Left - passenger compartment side, right - engine compartment side Figure 2 2 Lubricate steering shaft seals. 2.1 Lubricate blue sealing ring, making sure that both contact surfaces (to the shaft and to the green sealing ring) are lubricated Figure 3. 2.2 Move bulkhead seal up and down to distribute the lubricant. 2.3 Turn the seal around the shaft to distribute the lubricant. AfterSales Mar 13, 2020 Page 3 of 4 4 Service 4828 ENU Technical Information 17/14 2.4 Turn the intermediate steering shaft over and repeat the lubrication process for the other blue sealing ring. Figure 3 3 Invoicing: Install intermediate steering shaft, see Workshop Manual '482819 Removing and installing intermediate steering shaft'. The work involved is invoiced under the labor operation: APOS Labor operation I No. 48281900 Removing and installing bottom joint 48554940 Reworking sealing bellows For invoicing and documentation using PQIS, enter the following coding: Location (FES5) 48550 Sealing bellows Damage type (SA4) 2019 Squeaking References: Workshop Manual '482819 Removing and installing intermediate steering shaft' Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. © 2020 Porsche Cars North America, Inc. Mar 13, 2020 Page 4 of 4 AfterSales