122-C6E3W-04

Service Bulletin Details

Public Details for: 122-C6E3W-04

Updated bulletin with instructions for replacing the intermediate steering shaft on affected macan vehicles.


- 2018 - 2017 - 2016 - 2015 - 2014 -

Models from 2018
2018 PORSCHE MACAN
Models from 2017
2017 PORSCHE MACAN
Models from 2016
2016 PORSCHE MACAN
Models from 2015
2015 PORSCHE MACAN
Models from 2014
2014 PORSCHE MACAN
Service
Technical Information
17/14
ENU
4828
4
Noise Symptom - Noises From Around the Steering Shaft: Replacing Intermediate Steering
Shaft (SY 17/14)
Change overview
Version
Date
Change
0
14.08.2014
First publication
1
30.06.2016
•
•
The 'Remedial Action' section was changed - the modified
procedure must be observed from now on.
Modified intermediate steering shafts are listed in the 'Tools
and materials’ section. As a result, the subsequent work for the
bellows is no longer required.
2
01.08.2017
•
Additional information for affected vehicles after the date of
introduction: Also rework with lubricant.
3
03.03.2020
•
Procedure adapted to remove the noises sustainably; the intermediate steering shaft must be removed in order to carry out
the required work.
Detailed description of which areas must be lubricated.
•
Model line:
Macan (95B)
Model Year:
As of 2014 up to 2018
Subject:
Intermediate steering shaft
Symptom:
Customers complain about disturbing noises coming from the footwell area on the driver's side while
steering.
Cause:
The surface of the foam rubber seal in the sealing sleeves starts to wear and crumble due to high temperatures. This effect causes the reported noise.
Remedial
Action:
In the event of a customer complaint on a vehicle that:
•
Was produced before the date of introduction (02 June 2016): Replace the existing intermediate
steering shaft with a new, modified intermediate steering shaft with felt ring, see Workshop
Manual Workshop Manual '482819 Removing and installing intermediate steering shaft'.
•
Was produced after the date of introduction (02 June 2016) or was already replaced by the
new type of inter-mediate steering shaft (with felt ring): Remove intermediate steering shaft,
see Workshop ManualWorkshop Manual '482819 Removing and installing intermediate steering
shaft' and rework using a temperature-resistant lubricant spray as described in the 'Work Procedure'
section.
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4828
Date of
Introduction:
ENU
Technical Information
17/14
A modified intermediate steering shaft has been used in production since 02 June 2016.
Parts Info:
Part No.:
Designation:
Number:
95B419753D
 Intermediate steering shaft (NEW, with felt ring, LHD,
I-no. L0L)
1 ea.
95B419753E
 Intermediate steering shaft (NEW, with felt ring, RHD,
I-no. L0R)
1 ea.
99991782800
 Lubricant spray (Osixio Anti Squeak – Aerosol 32)
As much as required.
N 91151101
Hexagon-head bolt (combination), M12 x 1.5 x 42
4 ea.
WHT005372
Cheese head bolt with multiple-tooth head, M12 x 1.5 x 51
2 ea.
WHT004955A
Internal hexagon round cheese head bolt
2 ea.
Tools:
•
•
Clean cloth
Personal protective equipment
Work
Procedure:
Reworking intermediate steering shaft
WARNING
Toxic substances
•
Danger of poisoning or suffocation
•
Danger of burns to the eyes and skin

Wear personal protective gear.

Ventilate the work area well.

Never ingest or inhale.

Read specific information on the Hazard Sheet.

Do not smoke, eat or drink in the work area.
1
Mar 13, 2020
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Remove intermediate steering shaft, see  Workshop Manual '482819 Removing and installing
intermediate steering shaft'.
AfterSales
Service
Technical Information
17/14
ENU
4828
4
Information
Lubricating steering shaft seals (inside and outside)
•
The intermediate steering shaft has two blue sealing rings, which must be lubricated separately
because the lubricant cannot flow effectively from one sealing ring to the other  Figure 1. Left passenger compartment side, right - engine compartment side.
•
Lubricate each sealing ring separately and hold the shaft vertically while doing this.
•
First lubricate the upper sealing ring, then turn the shaft over and lubricate the lower sealing ring.
•
The two rings are visible in the assembly overview shown in Figure 2.
•
Both rings are identical. The ring on the passenger compartment side is cut away for clarity. Note
the felt insulator in between  Figure 2.
Figure 1. Left - passenger compartment
side, right - engine compartment side
Figure 2
2
Lubricate steering shaft seals.
2.1
Lubricate blue sealing ring, making sure that both contact surfaces (to the shaft and to the
green sealing ring) are lubricated  Figure 3.
2.2
Move bulkhead seal up and down to distribute the lubricant.
2.3
Turn the seal around the shaft to distribute the lubricant.
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ENU
Technical Information
17/14
2.4
Turn the intermediate steering shaft over and repeat the lubrication process for the other
blue sealing ring.
Figure 3
3
Invoicing:
Install intermediate steering shaft, see  Workshop Manual '482819 Removing and installing intermediate steering shaft'.
The work involved is invoiced under the labor operation:
APOS
Labor operation
I No.
48281900
Removing and installing bottom joint
48554940
Reworking sealing bellows
For invoicing and documentation using PQIS, enter the following coding:
Location (FES5)
48550
Sealing bellows
Damage type (SA4)
2019
Squeaking
References:
 Workshop Manual '482819 Removing and installing intermediate steering shaft'
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.
© 2020 Porsche Cars North America, Inc.
Mar 13, 2020
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