122-F2P8U-04
Service Bulletin Details
Public Details for: 122-F2P8U-04
Instructions for de-fogging the surround view camera on affected cayenne vehicles.
Models from 2020
2020 PORSCHE CAYENNE |
Models from 2019
2019 PORSCHE CAYENNE |
Models from 2018
2018 PORSCHE CAYENNE |
Service Technical Information 157/19 ENU 9102 9 Complaint - Surround View Camera Fogged Up or Does Not Function: Observe Specified Procedure (157/19) Model line: Cayenne (9YA) Cayenne Coupé (9YB) Model Year: As of 2018 Equipment: 4-camera system Surround View (I-no. KA6) Subject: Central control unit for assistance systems Information: The Surround View camera does not function sporadically or permanently and/or one of the Surround View cameras is fogged up. One or several of the following fault memory entries are stored: • B127C04 - Front camera defective and/or • B127D04 - Reversing camera defective and/or • B127E04 - side (left) camera defective and/or • B127F04 - side (right) camera defective and/or • Remedial Action: B200FFA - Surround view camera – internal fault For existing fault memory entries relating to one or more Surround View cameras, first check the Surround View camera (s) for function as described. Replacing the control unit for assistance systems in response to the fault memory entry "B200FFA -Surround view camera – internal fault" in conjunction with the data error code 0x045018 will not correct the problem. • Procedure for an existing fault memory entry for a surround view camera Technical Information 'A single fault memory entry for a single surround view camera is stored (there are no other fault memory entries). '. • Procedure for several existing fault memory entries for various Surround View cameras Technical Information 'Several fault memory entries for various cameras are stored. '. • Procedure for fault screen "Surround View camera is fogged up, shows a milky or blurred image" Technical Information 'A single Surround View camera is fogged up, showing a milky or blurry image'. AfterSales Mar 13, 2020 Page 1 of 5 9 Service Technical Information ENU157/19 9102 Required tools and spare parts Tools: • • 9900 - PIWIS Tester 3 with installed PIWIS Tester software version 38.500.000 (or higher) Battery charger with a current rating of at least 90 A, e.g. Battery charger 90A. Spare Parts: Information The relevant spare part is only required if damaged/defective. Part No. Designation Qty. 95898054601 - Location Camera with Real Top View adapter 1 ea. 9Y3827709A Seal 1 ea. 95898054600 Camera (Real Top View) 1 ea. Exterior mirror, left Exterior mirror, right 9Y3827709A Rear Surround View camera Seal 1 ea. A single fault memory entry for a single surround view camera is stored (no other fault memory entries are stored) Work Procedure: 1 Establish bus idle so that a reset of the control unit for assistance systems is carried out. Lock the vehicle and wait 5 minutes for this purpose. 2 Connect a battery charger with a current rating of at least 90 A, e.g. Battery charger 90A, to the jump-start terminals in the engine compartment and switch it on, see Workshop Manual '270689 Charging vehicle electrical system battery'. 3 Connect the PIWIS Tester to the vehicle and switch it on. - Read out the fault memory. 4 If the fault memory entries are still present, check data lines and connection points between the control unit for assistance systems and all Surround View cameras for loose/non-engaged connectors, loose/pushed-back pins, corrosion and damage. If no cause can be determined, the following measures are required for narrowing down the cause: • • Mar 13, 2020 Page 2 of 5 Cross install a single Surround View camera to locate a defective camera. Swap the video cable on the control unit for assistance systems to locate a defective video cable. AfterSales Service Technical Information 157/19 ENU 9102 9 Information During the checks, make sure that bus idle is maintained in order to perform a reset of the control unit for assistance systems. Replacing the control unit for assistance systems should not be carried out in the absence of a clear diagnosis. Several fault memory entries for various cameras are stored Work Procedure: Information Due to deviations in the diagnostic capability of the control unit for assistance systems, a single Surround View camera (e.g. defective Surround View camera, short circuit in the video cable, water ingress, etc.) can cause partial or even complete failure of the Surround View camera system. Proceed as in section Technical Information '270689 A single fault memory entry for a single Surround View camera is stored (no other fault memory entries are stored),' to identify the cause of the problem. Replacing the control unit for assistance systems should not be carried out in the absence of a clear diagnosis. A single surround view camera is fogged up and displays a milky or blurred image Work Procedure: Information Due to deviations in the diagnostic capability of the control unit for assistance systems, a single Surround View camera (e.g. defective Surround View camera, short circuit in the video cable, water ingress, etc.) can cause partial or even complete failure of the Surround View camera system. Replace the fogged-up surround view camera, make meaningful pictures and attach them to the warranty claim. If water ingress is identified during the test, the affected camera must be replaced. In addition, the relevant video cable must be checked for water damage and replaced if necessary. Workshop Manual '916919 Removing and installing front camera' Workshop Manual '916719 Removing and installing side camera' Workshop Manual '914319 Removing and installing reversing camera' Replacing the control unit for assistance systems should not be carried out in the absence of a clear diagnosis. AfterSales Mar 13, 2020 Page 3 of 5 9 Service Technical Information ENU157/19 9102 Invoicing Invoicing: For documentation and warranty invoicing, enter the labor operations, PQIS coding and part numbers specified below in the warranty claim: APOS Labor operation 91690110 Check rear camera 91670111 Check left camera 91670112 Check right camera 91670210 Swap left/right camera 91722550 Program Surround View camera control unit (when replacing front camera and/or left/right camera) 91430110 Check reversing camera (9YA) 91430115 Check reversing camera (9YB) 91432553 Program reversing camera (when replacing reversing camera) 91020110 Check central control unit for assistance systems (swap video cable) I No. PQIS coding: Location (FES5) 91020 Central control unit for assistance systems Damage type (SA4) 1612 Does not function in some cases Parts Info: Information The relevant spare part is only required if damaged/defective. Part No. Designation Qty. 95898054601 - Location Camera with Real Top View adapter 1 ea. 9Y3827709A Seal 1 ea. 95898054600 Camera (Real Top View) 1 ea. Exterior mirror, left Exterior mirror, right 9Y3827709A Mar 13, 2020 Page 4 of 5 Rear Surround View camera Seal AfterSales 1 ea. Service Technical Information References: 157/19 ENU 9102 9 Workshop Manual '916919 Removing and installing front camera' Workshop Manual '916719 Removing and installing side camera' Workshop Manual '914319 Removing and installing reversing camera' Workshop Manual '910219 Removing and installing central control unit for assistance systems' Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. © 2020 Porsche Cars North America, Inc. AfterSales Mar 13, 2020 Page 5 of 5