JLRTB02036NAS1

3/24/2020
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JLRTB02036NAS1
TECHNICAL BULLETIN
24 MAR 2020
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional
Technicians with the knowledge, tools, and equipment required to do the job properly and
safely. It informs these Technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not
be performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition
described affects your vehicle. Contact an authorized Land Rover service facility to
determine whether this bulletin applies to a specific vehicle.
INFORMATION
SECTION:
413-08B
SUBJECT/CONCERN:
JaguarDrive Switchpack (ATCM) Inoperative
AFFECTED VEHICLE RANGE:
MODEL:
I-PACE (X590)
MODEL YEAR:
2019-2020
VIN:
F60095-F89274
ASSEMBLY PLANT:
Graz (Austria)
MARKETS:
NORTH AMERICA
CONDITION SUMMARY:
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SITUATION:
The All Surface Progress Control (ASPC), Dynamic Stability Control (DSC), driving mode and
air suspension (if installed) switches are inoperative and related warning messages may be
displayed on the Instrument Panel Cluster (IPC).
CAUSE:
So ware error.
ACTION:
Follow the service instruction below.
PARTS:
PART NUMBER
DESCRIPTION
QUANTITY
T4K12946
Switchpack - Le hand drive (LHD) - With air
suspension
1
T4K12948
Switchpack - LHD - Without air suspension
1
TOOLS:
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
Jaguar Land Rover (JLR)
approved diagnostic equipment

JLR approved battery support
unit
WARRANTY:
NOTES:
Repair procedures are under constant review, and therefore times are subject to
change; those quoted here must be taken as guidance only. Use TOPIx to obtain
the latest repair time.
The JLR claims submission system requires the use of causal part numbers. Labor
only claims must show the causal part number with a quantity of zero.
DESCRIPTION
JLRTB02036 - Confirm ATCM offline Install new ATCM
SRO
TIME
(HOURS)
CONDITION
CODE
CAUSAL PART
99.01.09
0.8
04
T4K12946/7/8/9
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NOTE:
Normal Warranty procedures apply.
DIAGNOSTIC INSTRUCTION:
1.
CAUTIONS:
This procedure requires a minimum of Pathfinder 272 installed or later.
All ignition ON/OFF instructions must be followed. Failure to complete
these instructions may cause damage to the vehicle control modules.
NOTE:
The JLR approved diagnostic equipment will read the Vehicle Identification
Number (VIN) for the vehicle and automatically take the vehicle out of
‘Transportation Mode’ if required.
Connect the JLR approved battery support unit.
2.
Connect the JLR approved diagnostic equipment to the vehicle and begin a new
session.
3.
Follow the JLR approved diagnostic equipment prompts.
Select 'ECU Diagnostics'.
Select 'All Terrain Control Module [ATCM]'.
4.
Confirm the JaguarDrive Switchpack (ATCM) is offline.
If the ATCM is offline, complete the diagnostic instruction and
continue to the service instruction.
If the ATCM is not offline, do not continue with this technical
bulletin. Refer to the TOPIx Workshop Manual and continue to
diagnose the concern.
5.
If required, reset the vehicle to ‘Transportation Mode’.
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6.
When all of the tasks are complete, exit the session.
7.
Disconnect the JLR approved diagnostic equipment and the JLR approved battery
support unit.
SERVICE INSTRUCTION:
1.
Remove the ATCM (see TOPIx Workshop Manual section 605-02: Drive Control Removal and Installation - JaguarDrive Switchpack).
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2.
NOTE:
Graphic used for illustration purposes only

Inspect the engineering part number.
If the engineering part number is one of the following listed below,
continue to step 3.
J9D3-14B790-AD - vehicles with air suspension
J9D3-14B790-AE - vehicles with air suspension
J9D3-14B790-AF - vehicles with air suspension
J9D3-14B790-CD - vehicles without air suspension
J9D3-14B790-CE - vehicles without air suspension
J9D3-14B790-CF - vehicles without air suspension
If the engineering part number is not listed, do not continue with
this technical bulletin. Refer to the TOPIx Workshop Manual and
continue to diagnose the concern.
3.
Renew the ATCM (see TOPIx Workshop Manual section 605-02: Drive Control Removal and Installation - JaguarDrive Switchpack).
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