ITB20-013

Classification:
Reference:
Date:
EC20-007
ITB20-013
March 24, 2020
VOLUNTARY SERVICE CAMPAIGN
2019 Q70 AND 2019 QX80; ENGINE CONTROL MODULE
CAMPAIGN ID #:
APPLIED VEHICLES:
P0A06
2019 Q70 (Y51)
2019 QX80 (Z62)
VK56VD
APPLIED ENGINE:
Check Service COMM or Dealer Business Systems (DBS)
National Service History to confirm campaign eligibility.
INTRODUCTION
Infiniti is conducting this voluntary service campaign on certain specific model year 2019 Q70 and 2019 QX80
vehicles. The Engine Control Module (ECM) will be inspected, and reprogrammed if it applies. This service will
be performed at no charge to the customer for parts or labor.
IDENTIFICATION NUMBER
Infiniti has assigned identification number P0A06 to this campaign. This number must appear on all
communication and documentation of any nature dealing with this campaign.
RETAILER RESPONSIBILITY
Retailers are to repair vehicles falling within range of this campaign that enter the service department. This
includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and
vehicles in a retailer’s inventory.
Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained
individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that
a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti retailer to determine if this
applies to your vehicle.
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REPAIR OVERVIEW
Confirmed through Service COMM or DBS:
Campaign ID # P0A06 applies
Yes
The vehicle ECM part number
matches one listed in Table A
No
STOP HERE
(no repairs needed)
Go to CLAIMS INFORMATION
Reprogram the ECM
END
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ITB20-013
SERVICE PROCEDURE
1.
Using C-III plus, confirm the current ECM part number and write it on the repair order.

If it matches one of the part numbers in Table A, below, proceed to step 2 on the next page.

If there is not a match, no repair is needed. Go to CLAIMS INFORMATION on the last page.
Table A
MODEL
YEAR
CURRENT ECM PART NUMBER 23710-
Q70
2019
5UY0A, 5UY1A, 5UY2A, 5UY3A
QX80
6JB0B,
6JB1B,
6JB2B,
6JB3B,
2019
3/6
6JB0C,
6JB1C,
6JB2C,
6JB3C,
6JB0E
6JB1E
6JB2E
6JB3E
ITB20-013
REPROGRAM THE ECM
IMPORTANT: Before starting the reprogramming procedure, make sure:

ASIST on the CONSULT PC has been synchronized (updated) to the current date.

All CONSULT-III plus (C-III plus) software updates (if any) have been installed.

The CONSULT PC is connected to the Internet (Wi-Fi or cable).
NOTE:

If you are not familiar with the reprogramming procedure, click here. This will link you to the
"CONSULT- III plus (C-III plus) ECM Reprogramming" general procedure.

Connect a battery maintainer or smart charger to the 12V battery. If the vehicle battery voltage
drops below 12.0V or above 15.5V during reprogramming, the ECM may be damaged.

Be sure to turn OFF all vehicle electrical loads.
If a vehicle electrical load remains ON, the ECM may be damaged.

Be sure to connect the AC Adapter.
If the CONSULT PC battery voltage drops during reprogramming, the process will be interrupted
and the ECM may be damaged.

Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the
CONSULT PC and the plus VI. If Bluetooth® signal waves are within range of the CONSULT PC
or the plus VI during reprogramming, reprogramming may be interrupted and the ECM may be
damaged.
2.
Reprogram the ECM.
3.
After completing Erase ALL DTCs, print a copy of the C-III plus screen showing the before and after part
numbers of the control unit and attach it to the repair order.
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ITB20-013
ECM Recovery
Do not disconnect the plus VI or shut down C-III plus if reprogramming does not complete.
If reprogramming does not complete and the “!?” icon displays as shown in
Figure 1:

Check battery voltage
(12.0 - 15.5 V).

Ignition is ON, engine OFF.

External Bluetooth® devices are
OFF.

All electrical loads are OFF.

Select retry and follow the on
screen instructions.

“Retry” may not go through on first
attempt and can be selected more
than once.
xxxxxx
xxxxxxxxxxx
xxxxxxxxxxx
Figure 1
If reprogramming does not complete and the “X” icon displays as shown in
Figure 2:

Check battery voltage
(12.0 - 15.5 V).

CONSULT A/C adapter is plugged
in.

Ignition is ON, engine OFF.

Transmission is in Park.

All C-III plus / VI cables are securely
connected.

All C-III plus updates are installed.

Select Home, and restart the
reprogram procedure from the
beginning.
xxxxxx
xxxxxxxxxxx
xxxxxxxxxxx
Figure 2
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ITB20-013
CLAIMS INFORMATION
Submit a “CM” line claim using the following claims coding:
CAMPAIGN (“CM”)
ID
P0A06
MODEL
DESCRIPTION
OP CODE
FRT
Q70 and QX80
Reprogram Engine
Control Module
P0A060
0.5 hrs
Q70 and QX80
Reprogram Not Needed
P0A061
0.3 hrs
AMENDMENT HISTORY
PUBLISHED DATE
REFERENCE
March 24, 2020
ITB20-013
DESCRIPTION
Original bulletin published
6/6
ITB20-013