PIT5552D
Service Bulletin Details
Public Details for: PIT5552D
This preliminary information communicates repair information for therear vision camera or surround vision camera image being: - yellow - blurry -distorted - image scrolling - image with no gridlines - screen is blue with gri
- 2020 - 2019 - 2018 - 2017 - 2016 - 2015 - 2014 -
Models from 2020
| 2020 CADILLAC ESCALADE ESV |
| 2020 CHEVROLET SUBURBAN |
| 2020 CHEVROLET TAHOE |
| 2020 GMC YUKON XL |
Models from 2019
| 2019 CADILLAC ESCALADE ESV |
| 2019 CHEVROLET SILVERADO 2500 |
| 2019 CHEVROLET SILVERADO 4500HD |
| 2019 CHEVROLET SUBURBAN |
| 2019 CHEVROLET TAHOE |
| 2019 GMC SIERRA 2500 |
| 2019 GMC SIERRA DENALI |
| 2019 GMC YUKON DENALI |
Models from 2018
| 2018 CADILLAC ESCALADE ESV |
| 2018 CHEVROLET SILVERADO 1500 |
| 2018 CHEVROLET SUBURBAN |
| 2018 CHEVROLET TAHOE |
| 2018 GMC SIERRA 1500 |
| 2018 GMC YUKON DENALI |
Models from 2017
| 2017 CADILLAC ESCALADE ESV |
| 2017 CHEVROLET SILVERADO 1500 |
| 2017 CHEVROLET SUBURBAN |
| 2017 CHEVROLET TAHOE |
| 2017 GMC SIERRA 1500 |
| 2017 GMC YUKON DENALI |
Models from 2016
| 2016 CADILLAC ESCALADE ESV |
| 2016 CHEVROLET SILVERADO 2500 |
| 2016 CHEVROLET SUBURBAN |
| 2016 CHEVROLET TAHOE |
| 2016 GMC SIERRA 2500 |
| 2016 GMC YUKON DENALI |
Models from 2015
| 2015 CADILLAC ESCALADE ESV |
| 2015 CHEVROLET SILVERADO 2500 |
| 2015 CHEVROLET SUBURBAN |
| 2015 CHEVROLET TAHOE |
| 2015 GMC SIERRA 2500 |
| 2015 GMC YUKON DENALI |
Models from 2014
| 2014 CHEVROLET SILVERADO 1500 |
| 2014 GMC SIERRA 1500 |
Bulletin No.: PIT5552D Published date: 03/2/2020 Preliminary Information PIT5552D Rear Vision or Surround Vision Camera Image Yellow / Blurry / Distorted / Scrolling / No Grid Lines / Blue Screen with Gridlines / Service Rear Vision System Message Product Investigation Review Required Models Brand: Model: VIN: Model Years: from to Engine: Transmissions: Cadillac Escalade Models 2015 - 2020 All All All All Chevrolet Silverado 1500 2014 All All All All Chevrolet Silverado 2015 - 2018 All All All All Chevrolet Silverado LD 2019 All All All All Chevrolet Silverado 2500/3500 2019 All All All All Chevrolet Suburban 2015 - 2020 All All All All Chevrolet Tahoe 2015 - 2020 All All All All GMC Sierra 1500 2014 All All All All GMC Sierra 2015 - 2018 All All All All GMC Sierra Limited 2019 All All All All GMC Sierra 2500/3500 2019 All All All All GMC Yukon Models 2015 - 2020 All All All All Involved Region or Country North America and Middle East Additional Options (RPO) With Rear Vision Camera (RPO UVC) or Surround Vision (RPO UVH) Some customers may have a concern with the rear vision camera or surround vision camera image being: Condition - Yellow Blurry Distorted Image scrolling Image with NO gridlines Screen is blue with gridlines Screen is blue with Service Rear Vision System message These concerns may be present with or without any DTCs. Examples of these issues are shown below. Cause Cause 1: Aftermarket devices such as the items listed in the latest version of PIC5650 have been known to cause issues with the camera display. Because they are so common, 12 volt to USB adapters have been the number 1 culprit causing image issues. Cause 2: A poor connection in the camera signal circuits 6972 and/or 6973. The camera signal circuits 6972 and 6973 run between the following modules: 2017-2020 Models: Rear Camera B87 (RPO UVC) or Video Processing Module K157 (RPO UVH) >>>>> to the HMI Bypass Module K188 >>>>>> to the HMI Module K74 2014-2016 Models: Rear Camera B87 (RPO UVC) or Video Processing Module K157 (RPO UVH) >>>>> to the HMI Module K74 Correction: Correction 1: Remove/unplug all aftermarket devices. Do not overlook any 12 volt to USB adapters, which may be plugged into any of the vehicle’s 12 volt accessory ports. Correction 2: Inspect the camera signal circuits 6972 and 6973 for opens, high resistance, poor terminal tension, bent terminals, etc. Replace and/or repair any damaged terminals, module(s) with bent pins, or wiring as necessary. On the 2014-2020 models, one common area is poor terminal tension or bent terminals at the HMI Module K74. For the 2017-2020 Models, another common area is at the HMI Bypass Module K188. An example of this bent terminal at the HMI Bypass Module K188 connector X1 pin 20 can be seen below. Warranty Information For wiring repairs covered under warranty, please refer to latest version of bulletin 10-00-89005 for warranty information on wire/connector repairs. For module replacement for bent pins covered under warranty, use the appropriate labor operation code. Additional SI Keywords B127B back backup display ip grid guide guidance poor radio reverse screen scroll 360 Version History Version Modi ed 5 03/20/2017 - Created on 01/09/2018- Updated to add the 2018 Models 02/09/2018 - Updated the cause and correction section 02/25/2019 - Updated to Models, Cause and Correction sections. 03/02/2020 - Updated to Models, Cause and Correction sections. © 2020 General Motors. All Rights Reserved.