PIC6394A

Bulletin No.: PIC6394A
Published date: 03/12/2020
Preliminary Information
PIC6394A Image Processing Module Part Restriction
Models
Brand:
Model:
Model Years:
VIN:
from
Engine:
to
Transmissions:
Cadillac
CT4
2020
All
All
All
All
Cadillac
CT5
2020
All
All
All
All
Involved Region or Country North America
As part of our ongoing continuous improvement we have placed the Image
Processing Module used in the 2020 Cadillac CT5 on restriction. If you believe a new
module is needed, contact the PQC . Please have the part number available prior to
contacting PQC.
Please contact PQC by opening a new case via Dealer Case Management (DCM)
From the DCM home page, click on “New PQC Case” found on the Technical
Assistance tab.
Condition
Then in Global Connect click on the Support/Chat tab, TAC-PQC Tab, PQC -Parts
Restrictions Templates to Download the appropriate PQC -Parts Restrictions
Template and save a copy to your computer, You can attach a copy of the template
to your PQC Case.
Note: (Do Not clear any DTCs prior to contacting the PQC).
Cause
Root Cause Analysis
Parts Information
Description
Part Number
Quantity
Image Processing Module
84745581
1
Image Processing Module
84749936
1
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following
labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage
information.
Labor Operation
6620040
Description
Image Processing Module Replacement
Version History
Version
Modi ed
2
01/17/2020 - Created on.
03/12/2020 - Added Cadillac CT4.
© 2020 General Motors. All Rights Reserved.
Labor Time
Use Published Labor Time