PIC6382A

Service Bulletin Details

Public Details for: PIC6382A

This pi communicates a parts restriction is in effect on 2020 cadillac ct4, and ct5 front view camera module.


- 2020 -

Models from 2020
2020 CADILLAC CT4
2020 CADILLAC CT5 
Bulletin No.: PIC6382A
Published date: 03/12/2020
Preliminary Information
PIC6382A Front View Camera Module Part Restriction
Models
Brand:
Model:
Model Years:
VIN:
from
Engine:
to
Transmissions:
Cadillac
CT4
2020
All
All
All
All
Cadillac
CT5
2020
All
All
All
All
Involved Region or Country North America
As part of our ongoing continuous improvement we have placed the Front View
Camera Module used in the 2020 Cadillac CT4, and CT5 on restriction.If you believe
a new module is needed, contact the PQC . Please have the part number available
prior to contacting PQC.
Please contact the (PQC) by opening a new case via Dealer Case Management
(DCM). From the DCM home page, click on “New PQC Case” found on the Technical
Assistance tab.
Condition
Then, in Global Connect click on the Support/Chat tab, TAC-PQC Tab, PQC - Parts
Restrictions Templates to Download the appropriate PQC - Parts Restrictions
Template and save a copy to your computer. You can attach a copy of the
template to your PQC Case.
Note: (Do Not clear any DTCs prior to contacting the PQC)
Cause
Root Cause Analysis
Parts Information
Part Number
84888011
84888025
Description
Front View Camera Module
(Windshield)
Front View Camera Module
(Windshield)
Quantity
1
1
Part Number
84888012
84711862
Description
Front View Camera Module
(Windshield)
Front View Camera Module
(Windshield)
Quantity
1
1
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following
labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage
information.
Labor Op
6620110
Description
Front View Camera Module
Replacement (Windshield)
Time
Use published Labor Time
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is
resolved without completing every step, the remaining steps do not need to be performed.
Version History
Version
Modi ed
2
01/13/2020 - Created on.
03/12/2020 - Added CT4.
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