PIC6381B

Bulletin No.: PIC6381B
Published date: 03/25/2020
Preliminary Information
PIC6381B Electronic Suspension Control Module Part Restriction
Models
Brand:
Model:
VIN:
Model Years:
from
Engine:
to
Transmissions:
Cadillac
CT4
2020
All
All
All
All
Cadillac
CT5
2020
All
All
All
All
Chevrolet
Corvette
2020
All
All
All
All
Involved Region or Country North America
Condition
As part of our ongoing continuous improvement we have placed the Electronic
Suspension Control Module used in the 2020 Cadillac CT4, CT5 and Chevrolet
Corvette on restriction. If you believe a new module is needed, contact the PQC .
Please have the part number available prior to contacting PQC.
Cause
Root Cause Analysis
Correction:
Please contact PQC by opening a new case via Dealer Case Management (DCM) From the DCM home page, click
on “New PQC Case” found on the Technical Assistance tab.
Then in Global Connect click on the Support/Chat tab, TAC-PQC Tab, PQC -Parts Restrictions Templates to
Download the appropriate PQC -Parts Restrictions Template and save a copy to your computer, You can attach a
copy of the template to your PQC Case.
Note: (Do Not clear any DTCs prior to contacting the PQC).
Parts Information
Description
Part Number
Quantity
Electronic Suspension Control Module
84769864
1
Electronic Suspension Control Module
84769860
1
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following
labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage
information.
Labor Operation
8020010
Description
Electronic Suspension Control Module Replacement
Labor Time
Use Published Labor Time
Version History
Version
Modi ed
3
01/14/2020 - Created on
03/12/2020 - Added Cadillac CT4.
03/25/2020 - Added Corvette, Updated Part numbers.
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