A0120532058491_2

01 MIL on, DTC P310B00 is stored in the ECM
01 20 53 2058491/2 April 1, 2020. Supersedes Technical Service Bulletin Group 01 number 20-43 dated
February 13, 2020 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A3, A3
Cabriolet,
A3
Sportback,
and RS3
2019 - 2020
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised header (Corrected ELSA display issue)
Revised Warranty (Updated TU)
1
02/13/2020
Initial publication
Customer states:
 Engine warning lamp on.
 Running problems.
 Engine difficult to start.
 Engine runs erratically.
Workshop findings:
 The customer concern can be reproduced.
The following DTC is logged in the engine control module (ECM), J623 (address word 0001):
 DTC P310B00 (low fuel pressure control, fuel pressure outside tolerance) fault type 2 with symptom code
2637.
Technical Background
Not applicable.
Page 1 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Production Solution
Not applicable.
Service
Note:
Try to reproduce the customer concern so that it can be clearly assigned to this TSB. The following repair must
only be carried out, if all the criteria (model/type, chassis number, engine/gearbox code, PR number(s), part
number, software version etc.) match exactly. Otherwise this solution won't work and repeat repairs may be
necessary.
In such a case, claims for repeat repairs will be subject to review.
1.
Ensure that DTC P310B is not caused by low fuel through one of the following options:
a. Faulty fuel sender.
b. Faulty siphon pump.
c. A lose connection within the tank.
2.
Replace the fuel pump according to the repair manual, if a, b or c do not apply.
Note:
Replacement of the fuel pump control module, J538 or the fuel pressure sender for low pressure (G410) will not
resolve the customer’s concern.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
2066
Damage Code:
0010
Labor Operations:
Remove and install fuel pump
2066 19xx
See SRT
Diagnostic Time:
GFF – Checking and clearing fault codes
included in existing labor operations
0150 0000
Time stated on
the diagnostic
Page 2 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
protocol (Max 20
TU)
Claim Comment:
Road test prior to the service procedure
0121 0002
10 TU
Road test after the service procedure
0121 0004
10 TU
As per TSB #2058491/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the
Repair Manual
See ETKA/ELSA
See ETKA
Fuel Pump
01
Additional Information
All part and service references provided in this TSB (2058491) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2020 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 3 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.