T-SB-0028-20

T-SB-0028-20
March 23, 2020
Floor Mat Installation During PDS
Service
Category
General
Section
Pre-Delivery Service
Market USA
Applicability
YEAR(S)
MODEL(S)
2021
4Runner, Avalon, Avalon
HV, C-HR, Camry, Camry
HV, Corolla, Corolla
Hatchback, Corolla HV,
Highlander, Highlander HV,
Land Cruiser, Mirai, Prius,
Prius Prime, RAV4, RAV4
HV, RAV4 Prime, Sequoia,
Supra, Tacoma, Tundra
ADDITIONAL INFORMATION
Introduction
All 2021 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the
floor mat in the correct position. In addition, some models may also utilize retainers for passenger
side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation
Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats
to the vehicle carpet using the floor mat retainers. If installation instructions are included in the floor
mat kit, place the instructions in the vehicle’s glove box for customer reference.
CAUTION
 ALWAYS verify the floor mat is designed specifically for the model and model year it is being
installed in.
 ONLY use floor mats that can be secured using the retainers. ALL OEM Toyota floor mats are
specifically designed to fit correctly and be secured using the retainers.
 Make sure the floor mat is properly placed on the vehicle carpet and secured with the retainers.
If the driver side floor mat is NOT properly placed and secured, it could slip and interfere with
the movement of the pedals during driving and may cause an accident.
 Verify the operation of the accelerator, brake, and clutch (if equipped) pedals and clearance to
the mat.
 NEVER install more than one floor mat at a time in the driver’s seating position.
 If applicable, ANY secondary set of floor mats (based upon customer preference, such as the
all-weather floor mats or other floor mats) MUST be placed in the trunk with ALL the packaging
material intact. Do NOT install the secondary mat on top of the primary floor mat already
installed in the driver’s seating position.
© 2020 Toyota Motor Sales, USA
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Floor Mat Installation During PDS
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
N/A
Not Applicable to Warranty
–
–
–
–
Installation Procedure: Pre-Installed Knob Style
1. Verify that the driver side, and if applicable, passenger side, and rear seat floor mats are for
the correct model and model year they are being installed in.
2. Align the floor mat grommets with the
retention knobs and place the floor mat
grommets onto the retention knobs.
Figure 1.
1
2
3
1
Floor Mat Grommet
2
Retention Knob
3
Front of Vehicle
© 2020 Toyota Motor Sales, USA
T-SB-0028-20
March 23, 2020
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Floor Mat Installation During PDS
Installation Procedure: Pre-Installed Knob Style (continued)
3. Twist the retention knobs a quarter of a turn
to lock in place.
Figure 2.
3
4. Verify the triangle marks on the retention
knobs and floor mat are aligned.
1
1
Twist Knob
2
Knob in Locked Position
3
Align Triangle Marks
© 2020 Toyota Motor Sales, USA
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Floor Mat Installation During PDS
Installation Procedure: Pre-Installed Knob Style (continued)
5. Verify proper installation.
Figure 3.
NOTE
If applicable, do NOT remove the yellow
caution tag from the floor mat.
ONLY the customer should remove the
caution tag.
© 2020 Toyota Motor Sales, USA
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Floor Mat Installation During PDS
Installation Procedure: Hook and Loop Style
1. Verify that the driver side, and, if applicable, passenger side floor mats are for the correct
model and model year they are being installed in.
2. Attach the driver, and if applicable,
passenger side floor mats to the vehicle
carpet using the hook and loop fasteners.
Figure 4.
1
c
2
3
1
Underside of Driver Floor Mat
2
Loop
3
Hook
3. Verify proper installation.
© 2020 Toyota Motor Sales, USA