11-200-20R

Service Bulletin Details

Public Details for: 11-200-20R

This bulletin announces the availability of reprogramming files to optimize the engine control module (ecm).


- 2020 - 2019 - 2018 - 2017 - 2016 - 2015 -

ATTENTION:
GENERAL MANAGER
q
PARTS MANAGER
q
CLAIMS PERSONNEL
q
IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE MANAGER
q
© 2020 Subaru of America, Inc. All rights reserved.
SERVICE BULLETIN
APPLICABILITY:
		
		
		
		
2015-20MY Legacy and Outback
2017-20MY Impreza
2018-20MY Crosstrek
2019-20MY Crosstrek Hybrid (PHEV)
2019-20MY Forester
SUBJECT:
		
Reprogramming File Availability for Hard Starting in
Sub-Freezing Temperatures, DTC P0400 and Surging in High Altitudes
NUMBER: 11-200-20R
DATE: 02/13/20
REVISED: 04/24/20
INTRODUCTION:
This bulletin announces the availability of reprogramming files to optimize the Engine Control
Module (ECM). The new logic will address customer concerns of:
•
Hard starting in sub-freezing (below 32 degrees Fahrenheit) conditions: Main Relay contacts
may freeze in an “open” condition when turning the engine off after a short trip then
attempting to restart.
•
Check Engine light illumination with a DTC P0400 stored in memory: ECM may test the
EGR system in error when ambient / intake air temperatures are below freezing.
•
Surging / vibration condition when using the cruise control in high-altitude areas
(FORESTER ONLY): Incorrect amount of throttle compensation when EGR is switched on
or off.
Operation of the self-shut relay has been changed to minimize the temperature difference inside
the relay to prevent condensation / moisture (which may freeze) from occurring. The EGR system
parameters have been changed to prevent testing when ambient temperatures do not meet specified
criteria. Throttle control software has been optimized to prevent the surging condition.
PRODUCTION CHANGE INFORMATION:
The new logic was incorporated into Crosstrek production starting with VIN LH225898. This
bulletin will be revised with the starting VINs for the other applicable models as they become
available.
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
Continued...
Bulletin Number: 11-200-20R; Revised: 04/24/20
Page 1 of 5
PACK FILE APPLICABILITY:
NOTE: All the files below are included in the January 2020 SSM software update.
Model Year,
FORESTER
PAK File Name
New ECM Part
Number
Old ECM Part
Numbers
Decryption
Keyword
New ECM CID
Number
2019MY, CAL, CVT
22765AL822.pak
22765AL822
22765AL820 & 21
8A985699
XE1F500A
2020MY, CAL, CVT
22765AN461.pak
22765AN461
22765AN460
09E86955
XE1M300a00G
Model Year,
LEGACY & OUTBACK
PAK File Name
New ECM Part
Number
Old ECM Part
Numbers
Decryption
Keyword
New ECM CID
Number
22765AF36H.pak *
22765AF36H
22765AF36A, B, C,
D, E, F & G
8584EAEC
EB4GE00C
22765AK16F.pak *
22765AK16F
22765AK16A, B,
C, D & E
799C889E
EB4GE00c
2015MY, 3.6L FED
22765AF45E.pak
22765AF45E
22765AF45A, B,
C&D
164B9740
DB4GE00D
2016MY, 2.5 CAL
22765AJ14E.pak
22765AJ14E
22765AJ14A, B,
C&D
E913C492
EB4I330C
2016MY, 2.5L FED
22765AJ15E.pak
22765AJ15E
22765AJ15A, B,
C&D
2FDB6F85
EB4I330B
2016MY, 3.6L FED
22765AJ17C.pak
22765AJ17C
22765AJ17A & B
54B98D9B
DB4I330D
2017MY, 2.5 CAL
22765AK48F.pak
22765AK48F
22765AK48A, B,
C, D & E
DB5280A2
58EFFE5C
2017MY, 3.6L FED
22765AK31D.pak
22765AK31D
22765AK31A, B
&C
15AFB8C6
DA24EEAA
2015MY, 2.5L CAL
2018MY, 2.5L CAL
22765AK85C.pak *
22765AK85C
22765AK85A & B
E47AACC1
EB4T400C
2018MY, 3.6L FED / CAL
22765AK89B.pak*
22765AK89B
22765AK89A
57420773
DB4T400D
2019MY, 2.5L CAL
22765AN06B.pak *
22765AN06B
22765AN06A & B
84268BD7
EB4V600C
2019MY, 3.6L FED / CAL
22765AN11B.pak*
22765AN11B
22765AN11A
5DABC6A7
DB4V600D
22765AN20B.pak*
22765AN20B
22765AN20A
785362C3
XE1J300m00G
22765AP54B.pak*
22765AP54B
22765AP54A
D550925D
XE1J300n00G
2020MY, 2.5L, CAL
* Denotes a mid-production running change. For these applications, always choose the applicable reprogramming file based on
the ECM’s current CID number.
Model Year,
CROSSTREK
PAK File Name
New ECM Part
Number
Old ECM Part
Numbers
Decryption
Keyword
New ECM CID
Number
2018MY, CAL, 6MT
22765AJ616.pak
22765AJ616
22765AJ610, 11,
12, 13, 14 & 15
57D5FEEB
XH3J2C0E
2018MY, CAL, CVT
22765AJ626.pak
22765AJ626
22765AJ620, 21,
22, 23, 24 & 25
E68C3D77
XH3J2C0F
2019MY, CAL, 6MT W/ AGS
22765AM814.pak
22765AM814
22765AM810, 11,
12 & 13
FE2394C0
XH3N600E
2019MY, CAL, CVT WO/ AGS
22765AM824.pak
22765AM824
22765AM820, 21,
22 & 23
13FBFBAA
XH3N600F
2020MY, CAL, 6MT
22765AN931.pak
22765AN931
22765AN930
EA61C8CA
XE1M300E00G
2020MY, CAL, CVT
22765AN951.pak
22765AN951
22765AN950
DA064B0C
XE1M300F00G
Continued...
Bulletin Number: 11-200-20R; Revised: 04/24/20
Page 2 of 5
Model Year,
IMPREZA
PAK File Name
New ECM
Part Number
Old ECM Part Numbers
Decryption
Keyword
New ECM CID
Number
2017-18MY, CAL, MT W/ AGS
22765AJ59J.pak
22765AJ59J
22765AJ59A, B, C, D, E,
F, G & H
375EE3E7
XH3J2C0C
2017MY, CAL, CVT W/ AGS
22765AJ60J.pak
22765AJ60J
22765AJ60A, B, C, D, E,
F, G & H
AEBD0665
XH3J2COD
2017-18MY, CAL, MT WO/ AGS
22765AK61J.pak
22765AK61J
22765AK61A, B, C, D, E,
F, G & H
245D7FAE
XH3J2C0A
2017MY, CAL, CVT WO/ AGS
22765AL71J.pak
22765AL71J
22765AL71A, B, C, D, E,
F, G & H
250AEE3A
XH3J2C0B
2018MY, CAL, CVT W/ AGS
22765AM28G.pak
22765AM28G
22765AM28A, B, C, D,
E&F
2EDFFDF3
XH3JA00D
2019MY, CAL, MT W/ AGS
22765AM64E.pak
22765AM64E
22765AM64A, B, C & D
560937AD
XH3N600C
2019MY, CAL, MT WO/ AGS
22765AM65E.pak
22765AM65E
22765AM65A, B, C & D
E0DCCA72
XH3N600A
2019MY, CAL, CVT W/ AGS
22765AM66E.pak
22765AM66E
22765AM66A, B, C & D
19763752
XH3N600D
2019MY, CAL, CVT WO/ AGS
22765AM67E.pak
22765AM67E
22765AM67A, B, C & D
5817CB83
XH3N600B
2020MY, CAL, MT W/ AGS
22765AP11B.pak
22765AP11B
22765AP11A
66EA658B
XE1M300C00G
2020MY, CAL, MT WO/ AGS
22765AP12B.pak
22765AP12B
22765AP12A
BA4FC8AA
XE1M300A00G
2020MY, CAL, CVT W/ AGS
22765AP13B.pak
22765AP13B
22765AP13A
65AC4429
XE1M300D00G
2020MY, CAL, CVT WO/ AGS
22765AP14B.pak
22765AP14B
22765AP14A
21F87B2D
XE1M300B00G
SERVICE PROCEDURE:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
•
Reprogram the ECM following the normal FlashWrite procedure.
SERVICE PROCEDURE / INFORMATION:
Subaru of America, Inc. (SOA) highly recommends connecting either the Subaru Midtronics DCA8000 Dynamic Diagnostic Charging System or the Subaru Midtronics GR8-1100 Diagnostic Battery
Charger to the vehicle and utilizing the Power Supply Mode feature anytime a vehicle control module
is being reprogrammed.
Once the Midtronics charger is connected to the vehicle, if the battery is fully charged, it takes less
than three (3) minutes to boot-up the charger, select the Power Supply Mode, and have the battery
voltage stabilized and ready for reprogramming.
NOTES:
• For instructions on using the power supply mode, reference the applicable User Manual for
the Midtronics DCA-8000 Dynamic Diagnostic Charging System and the Midtronics GR81100 Diagnostic Battery Charger on STIS.
•
Confirm all electrical loads such as lights, audio, HVAC, seat heaters, and rear defroster are
all switched OFF before setting up the charger for Power Supply Mode.
•
Select the correct battery type (Flooded, EFB, Gel, AGM or AGM Spiral).
•
Input the CCA which matches the vehicle’s battery. NOTE: OE and replacement batteries
have different CCA ratings. Always confirm the battery’s CCA rating before proceeding.
Continued...
Bulletin Number: 11-200-20R; Revised: 04/24/20
Page 3 of 5
•
If using a DCA-8000 Dynamic Diagnostic Charging System, set the power supply voltage to
13.5 volts.
•
DO NOT connect the DST-i or SDI until the Power Supply mode function has completed its
battery test mode and the Charging Voltage has dropped to and shows a steady 13.5 Volts on
the display.
•
Once Power Supply Mode reaches a steady 13.5 volts, connect the DST-i or SDI to the OBD
connector and proceed with initiating the normal FlashWrite reprogramming process.
•
Amperage will fluctuate based upon the vehicle’s demand for power. NOTE: If the
voltage rises beyond 14V while programming is in process, the procedure will abort.
This can indicate a need to test or charge the vehicle battery before any further attempt at
programming is made.
VERY IMPORTANT:
This information is applicable to the Subaru Midtronics DCA-8000 Dynamic Diagnostic Charging
System and the Subaru Midtronics GR8-1100 Diagnostic Battery Charger ONLY. It does not apply
to any other brand / type of “generic” battery charger whatsoever. ONLY the DCA-8000 and the
GR8-1100 and their Power Supply Mode feature have been tested and approved by SOA.
REMINDER: If the DCA-8000 or GR8-1100 indicates the vehicle’s battery must be charged, charge
the battery fully before proceeding to reprogram the vehicle while using the Power Supply Mode.
NOTE: Control module failures resulting from battery discharge during reprogramming are not a
matter for warranty. Should any DTCs reset after the reprogramming update is performed, diagnose
per the procedure outlined in the applicable Service Manual.
WARRANTY / CLAIM INFORMATION:
For vehicles within the Basic New Car Limited, an applicable Emission Warranty period or covered
by an active Subaru Added Security Classic or Gold plan, this repair may be submitted using the
following claim information:
Labor Description
Labor Operation #
Fail Code
Labor Time
MFI OBDII ECM Reprogramming
A455-288
UPG-48
0.4
IMPORTANT: Always note the original Calibration Identification number (CID) the vehicle came
in with on the repair order before reprogramming and, make sure to list the NEW CID for any newlyinstalled programming (as confirmed from the actual control module AFTER installation). The
NEW CID MUST also be noted on the repair order as this information is required for entry in the
Miscellaneous Detail field during claim submission.
NOTE: The pak file listings provided in this bulletin are the latest available at the time of publishing.
Updates are often released thereafter without revision to the original bulletin. For this reason, it is
critical to always have the latest version of Select Monitor software installed on your system. You
can confirm if a later version is available by entering the CID listed in this bulletin into FlashWrite.
If a newer CID is shown as available in FlashWrite, reprogram using that file.
Continued...
Bulletin Number: 11-200-20R; Revised: 04/24/20
Page 4 of 5
IMPORTANT REMINDERS:
•
SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any time.
•
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
•
Always refer to STIS for the latest service information before performing any repairs.
Bulletin Number: 11-200-20R; Revised: 04/24/20
Page 5 of 5


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