PIC6384B

Bulletin No.: PIC6384B
Published date: 04/29/2020
Preliminary Information
PIC6384B Body Control Module Parts Restriction
Models
Brand:
Model:
VIN:
Model Years:
from
Engine:
to
Transmissions:
Cadillac
CT4
2020
All
All
All
All
Cadillac
CT5
2020
All
All
All
All
Chevrolet
Corvette
2020
All
All
All
All
Involved Region or Country North America
Condition
As part of our ongoing continuous improvement we have placed the Body Control
Module used in the 2020 Cadillac CT4, CT5 and Chevrolet Corvette on restriction. If
you believe a new module is needed, contact the PQC . Please have the part
number available prior to contacting PQC.
Cause
Root Cause Analysis
Correction:
Please contact PQC by opening a new case via Dealer Case Management (DCM) From the DCM home page, click
on “New PQC Case” found on the Technical Assistance tab.
Then in Global Connect click on the Support/Chat tab, TAC-PQC Tab, PQC -Parts Restrictions Templates to
Download the appropriate PQC -Parts Restrictions Template and save a copy to your computer, You can attach a
copy of the template to your PQC Case.
Note: (Do Not clear any DTCs prior to contacting the PQC).
Parts Information
Description
Part Number
Quantity
Body Control Module
13536231
1
Body Control Module
13540165
1
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following
labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage
information.
Labor Operation
5410030
Description
Body Control Module Replacement
Labor Time
Use Published Labor Time
Version History
Version
3
Modi ed
01/13/2020 - Created on.
03/13/2020 - Added Cadillac CT4, and Chevrolet Corvette.
04/29/2020 - Updated Keywords.
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