V-RC-2020020018

Campaign No. 2020020018, March 2020
TO:
ALL MERCEDES-BENZ CENTERS
SUBJECT:
Model 907 (Sprinter), Model Year 2019
Tie-down Rails
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on
certain Sprinter vans (platform 907 (VS30)), the lashing rails on the left and right side walls were not
installed according to manufacturing specifications. As a result, the lashing rails may not have a
sufficient amount of adhesive and/or an incorrect positioning of the adhesive and lack the activator
necessary for the adhesive to fully cure. If the lashing rails were not installed per specification, over
time, the lashing rails could separate from the side walls of the vehicle, which could lead to the items
being transported to become unsecured and shift inside the cargo compartment while the vehicle is
operating, increasing the risk of a crash. An authorized Mercedes-Benz dealer will affix the lashing
rails to the side walls in the vehicle loading compartment of the affected vehicles in accordance with
the manufacturing specifications.
Prior to performing this Recall Campaign:
 Please check VMI to determine if the vehicle is involved in the Campaign and if it has been
previously repaired.
 Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as
described.
Please note that Recall Campaigns do not expire and may also be performed on a vehicle with
a vehicle status indicator.
Approximately 155 vehicles are involved.
Order No. V-RC- 2020020018
This bulletin has been created and maintained in accordance with MBUSA-SLP
S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality
Records.
V-RC-2020010011
Re-attach tie-down rails to side wall (code: VS3ZUSCHI, acc. no.: 60 940 56)
SM68.50-D-0010SG
Operation no. of the operation texts or standard texts and flat rates
Op. no.
02 1673
02 1674
02 1675
Operation text
Operations: Re-attach 3 center tie-down rails on
side wall
Operations: Re-attach 6 center and upper tie-down
rails on side wall
Operations: Extra work for refastening 6 tie-down
rails in center and at top on side wall on vehicle
with load compartment trim
Flat rate (medium
wheelbase) (hrs.)
Damage Code Flat rate (long
wheelbase) (hrs.)
2.2
60 940 56 7
4.0
60 940 56 7
4.3
0.3
60 940 56 7
0.5
2.4
Shown on model 907.6 with code
VA2 (load compartment interior
trim up to roof height (wood))
1
Tie-down rail
2
Tie-down rail
D68.50-A025-06
2020020018
1
SM68.50-D-0010SG
Re-attach tie-down rails to side wall (code: VS3ZUSCHI, acc. no.: 60 940 56)
D68.50-1161-78
Shown on tie-down rail (1) with code V42 (Side wall to belt rail tie-down rails)
1
Tie-down rail
aDanger
aWarning
aCaution
Risk of explosion from aluminum
grinding dust, risk of injury to
respiratory system from inhaling
dust
Wear dust filter mask, safety
glasses and protective gloves.
Use a suitable, grounded dust
extraction system.
Risk of injury. Skin or eye injuries Wear protective gloves, protective
clothing and safety glasses, if
may result when handling hot or
necessary.
glowing objects.
Risk of injury caused by scraping Always wear protective gloves
when working on or near sharp
or cutting body parts on sharp
and non-deburred vehicle parts.
vehicle parts
AS60.00-Z-0007-01N
AS00.00-Z-0002-01A
AS00.00-Z-0017-01A
Deburr repair panels.
Topical note
Topical note
g
1
e
2
Notes on carrying out repair work
in the vehicle interior
Pretreatment of bonding surfaces
Check
Check, whether the vehicle is
affected by the measure.
AH68.00-N-0001-01S
AH60.00-P-0008-01SX
i
For authorized Mercedes‑Benz
service partners, only the entry in
the "Extended VEGA Application"
(EVA) system, in the "Current" tab,
is decisive. An additional test of the
affected vehicles in the workshop
information system (WIS) or
vehicle list is thereby not
necessary.
Remove
Remove all load compartment trim Model 907.6 with code VC4 (Tiebetween tie-down rails (1) at the
down rails on side wall to roof
top and tie-down rails (2) at the
frame)
center.
f
2
2020020018
AR68.30-D-1185TS
Re-attach tie-down rails to side wall (code: VS3ZUSCHI, acc. no.: 60 940 56)
3
Drill out rivets of all installed tiedown rails (1, 2).
4
5
Remove drilling chips.
Use heat gun to heat all tie-down
rails (1, 2).
000 588 00 84 00 Heat gun
A
i
The number of rivets can vary
depending on the given vehicle
length.
WS54.00-P-0049B
p
Hold heat gun directly at tie-down
rail (1) and/or tie-down rail (2) and
avoid excess heat at adjacent
component parts.
Otherwise, the adjacent
components and the paintwork
may be damaged.
6
Pry off all tie-down rails (1, 2) from i
body using suitable wedges.
Continuously readjust wedges to
maintain preload.
7
Remove adhesive residue from
body using a suitable tool.
Repair paint damage.
8
d
9
10
11
SM68.50-D-0010SG
i
Use only primer filler and paints
approved by Daimler AG:
https://xentryportal.i.daimler.com
Install
Remove adhesive residue from
tie-down rails (1, 2) using a
suitable tool and grind mating
surfaces in crosshatched areas.
Apply activator immediately to
ground mating surfaces in
crosshatched areas.
Allow the activator to flash off.
i
WIS Service Media
wsm://04_ 201800_64
Körabond activator HG81
BR00.45-Z-1172-02A
i
A flash-off time of at least 10 min
and max. 24 h up to adhesive
application must be complied with.
Activator must be applied again to
the bonding surface if adhesive
application takes place after 24 h.
2020020018
3
SM68.50-D-0010SG
12
Re-attach tie-down rails to side wall (code: VS3ZUSCHI, acc. no.: 60 940 56)
Apply adhesive to tie-down rails
(1, 2).
p
Apply adhesive at a gap of 1 cm to
the outer edges (right and left).
Disconnect the adhesive bead at
the rivet holes of the tie-down rails
(1, 2) for approx. 1 cm.
This prevents adhesive extrusion in
the visible area.
i
The maximum setting time after
applying the adhesive to the tiedown rails (1, 2) is 5 min.
i
Adhesive bead diameter should be
approx. 6 mm.
Apply the adhesive in the center of
the mating surfaces of the tie-down
rails (1, 2).
i
WIS Service Media
wsm://04_ 201800_63
Körapur 140 white
BR00.45-Z-1158-02A
13
Moisten adhesive beads with
water.
i
Apply only fine spraying fog.
14
Position tie-down rails (1, 2) on
body and rivet.
i
Helper required.
i
The full strength of the tie-down
rails (1, 2) is guaranteed after
approx. 7 days curing time of the
adhesive.
15
Install all load compartment trim
between tie-down rails (1) at the
top and tie-down rails (2) at the
center.
Model 907.6 with code VC4 (Tiedown rails on side wall to roof
frame)
AR68.30-D-1185TS
f
Repair materials
Number
BR00.45-Z-1158-02A
BR00.45-Z-1172-02A
Parts ordering note
Part no.
A 003 990 27 97
4
Designation
Körapur 140 white
Körabond activator HG81
Order number
A 009 989 17 71 09
A 001 986 90 71 09
Designation
Rivet
Quantity
As needed
2020020018