V-RC-2020030013

Campaign No. 2020030013, April 2020
TO:
ALL MERCEDES-BENZ CENTERS
SUBJECT:
Model 907 (Sprinter), Model Year
2019 Steering Spindle Bearing
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz and Freightliner vans,
has determined that on certain Sprinter vehicles of platform 907 (VS30), the screws for
the intermediate bearing of the steering spindle may not have been torqued sufficiently.
If the screws were not torqued to specification, they could loosen over time and cause
the bearing to move back and forth during vehicle operation. The vehicle would remain
steerable, but over time, as the bearing continues to move, the screws could continue to
loosen and eventually detach which could impair the operator’s ability to steer the
vehicle and increase the risk of a crash. An authorized Mercedes-Benz or Freightliner
Sprinter dealer will replace the screws of the steering spindle intermediate bearing and
apply the required tightening torque.
Prior to performing this Recall Campaign:
 Please check VMI to determine if the vehicle is involved in the Campaign and if it has been
previously repaired.
 Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as
described.
Please note that Recall Campaigns do not expire and may also be performed on a vehicle with
a vehicle status indicator.
Approximately 8,595 vehicles are involved.
Order No. V-RC-2020030013
This bulletin has been created and maintained in accordance with MBUSA-SLP
S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of
Quality Records.
V-RC-2019050017
Operation no. of the operation texts or standard texts and flat rates
Op. no.
Operation text
02 1733
Operations: Check threaded connection of steering
shaft to firewall
02 1765
Operations: Replace threaded connection of
steering shaft to firewall (after check)
1
2
Time
0.2 h
Damage Code
46 922 51 7
0.1 h
46 922 51 7
Bolts
Steering shaft
D46.10-A003-05
Topical note
Topical note
g
1
Notes on carrying out repair work
in the vehicle interior
Notes on self-locking nuts and
bolts
Check
Check, whether the vehicle is
affected by the measure.
AH68.00-N-0001-01S
AH00.00-N-0001-01A
i
For authorized Mercedes‑Benz
service partners, only the entry in
the "Extended VEGA Application"
(EVA) system, in the "Current" tab,
is decisive. An additional test of the
affected vehicles in the workshop
information system (WIS) or
vehicle list is thereby not
necessary.
2020030013
1
2
Check whether steering shaft (2) is i
correctly fastened to firewall.
Check whether all screws (1) are
present and fully contact retaining
plate of steering shaft bearing. The
retaining plate must fully rest
against the firewall.
Replace loose screws (1).
If a screw (1) is missing.
↓
Screw in new screw (1).
If a screw (1) is not fully seated:
↓
Replace affected screw (1).
If retaining plate of steering shaft
bearing does not correctly rest
against firewall:
↓
Remove existing screws (1),
realign steering shaft bearing,
screw in new screws (1).
3
Install
Tighten all screws (1) to torque.
n Screw/nut, steering shaft
bearing to firewall
BA46.10-N-1003-05TS
n Steering wheel, steering column tube, steering shaft
Number
BA46.10-N-1003-05TS
Parts ordering note
Part no.
Description
Screw/nut, steering shaft bearing to firewall
Description
N 910143 008002 64 Screw
2
Nm
Model 907
23
Expected Replacement Rate of Affected Population
2%
2020030013
Quantity
As needed