V-RC-2020030022

Campaign No. 2020030022, April 2020
TO:
ALL MERCEDES-BENZ CENTERS
SUBJECT:
Model 907 (Sprinter), Model Year 2019
Steering Column Cover
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vans, has determined
that on certain Sprinter vehicles, the cover for the casing pipe of the steering column was
not installed. If the steering column casing cover is not installed, small hardware could
enter the steering column area. Additionally, it is possible that small objects (e.g. cable
ties ends) from the production and assembly process could enter the steering column
area. If any such small objects were to enter the subject space, it is possible that steering
operation could be affected, thereby increasing the risk of a crash. An authorized
Mercedes-Benz Sprinter dealer will replace the steering column with the intended variant
that includes the cover.
Prior to performing this Recall Campaign:
 Please check VMI to determine if the vehicle is involved in the Campaign and if it has been
previously repaired.
 Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as
described.
Please note that Recall Campaigns do not expire and may also be performed on a vehicle
with a vehicle status indicator.
Approximately 25 vehicles are involved.
Order No. V-RC-2020030022
This bulletin has been created and maintained in accordance with MBUSA-SLP
S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of
Quality Records.
V-RC-2019050017
Operation no. of the operation texts or standard texts and flat rates
Op. no.
02 1731
Description
Operations: Check steering column
Time (hr)
0.1
Damage Code
46 922 52 7
02 1732
Operations: Replace steering column (after check)
1.6
46 922 52 7
02 2726
Operations: Disconnect/connect ground line of onboard electrical system battery (when working on
veh.)
Operations: Disconnect/connect ground line of onboard electrical system battery (when working on
veh.) with code E30
Operations: Disconnect/connect ground line of
auxiliary battery for park pawl emergency shift
mode (when working on veh.)
0.2
46 922 52 7
0.1
46 922 52 7
0.1
46 922 52 7
02 2727
02 2694
2020030022
1
D46.10-A004-79
1
Steering column
2
Cover
g
1
Check
Check, whether the vehicle is
affected by the measure.
i
Only the entry in the "Extended
VEGA Application" (EVA) system
in the "Current" tab is decisive for
authorized Mercedes-Benz service
partners. An additional test of the
affected vehicles in the workshop
information system (WIS) or
vehicle list is thereby not
necessary.
2
Check whether the cover (2) is
installed.
i
To do so, grasp under the
instrument panel by hand from the
driver footwell and determine
whether the cover (2) is installed.
The foam-type cover (2) is soft and
can be easily deformed with fingers
(arrow).
If the cover (2) is installed,
↓
end the measure.
If the cover (2) is not installed,
↓
Replace the steering column.
f
2
2020030022
AR46.10-D-0400TS
Parts ordering note
Part no.
A 907 460 44 02
A 126 990 03 12
A 907 990 00 00
A 000 823 02 45
Designation
Steering column
Screw, steering wheel
Steering shaft screw
Retaining clip
Quantity
1
1
1
1
2020030022
3