C2136A

4/29/2020
ISL9 CM2350 MY13-16 Variable Geometry Turbocharger Actuator Campaign for Transit Bus
Warranty Field Campaign
Campaign Number: c2136
Revision: A
ISL9 CM2350 MY13-16 Variable Geometry Turbocharger
Actuator Campaign for Transit Bus
Released Date: 03-Apr2020
Expiration Date (U.S. and
Canada): 19-Nov-2024
Expiration Date
(International): 19-Nov2024
Attention
U.S. / Canadian Dealers
U.S. / Canadian Distr./Branches and Div. Offices (Automotive)
This is to revise and replace C2136, dated 19-Nov-20. This revision is to:
1.
2.
3.
4.
5.
Update the Expiration date to: 19-Nov-2024, and
update the Description, and
update the Action, and
update the Parts, and
update the SRTs.
If additional information is required, please contact your Cummins Warranty Operations
Group Leader.
Description
This Campaign is being issued to address Variable Geometry Turbocharger Actuator failures on
certain ISL9 CM2350 engines in Transit Bus applications. This document authorizes certified repair
locations to replace the Variable Geometry Turbocharger Actuator.
Action
In order to qualify for repair under this field action, an engine:
1. will be covered if the failure occurs within 10 years in service and 435,000 miles, and
2. must show as OPEN on QuickServe® Online for this field action.
Note : The ESN list is attached for reference.
After verifying that the engine meets the above requirements, perform the following actions:
https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2021/c2136.html
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ISL9 CM2350 MY13-16 Variable Geometry Turbocharger Actuator Campaign for Transit Bus
1. Replace the Variable Geometry Turbocharger Actuator using service procedure 010-134 in
Cummins Service Manual 73491969 for ISL9 CM2350 L101 engines.
Material Disposition
Where applicable, items removed should be returned to ReCon for core credit. Unless otherwise
indicated, items with no core liability can be scrapped.
Reimbursements
Parts
Note : All parts listed are OPTIONAL. Claim only the parts required to complete the
repair. Additional parts, such as o-rings, gaskets and fasteners, that are required to
complete the repair, but not listed, may be claimed if sufficiently explained in the claim
narrative. ReCon (RX) parts should be used and claimed when performing all Cummins
Field Actions. New or NX parts should only be used when making before-inservice
repairs. Additionally, due to local laws, RX/PX parts may not be available for use in the
repair. If this is the case for your region, use the New part equivalent of the appropriate
ReCon part. Further, if RX/PX parts are not readily available to complete the repair in a
timely fashion, the new part equivalent can be secured and used for the repair.
The following parts are covered under this field action:
Part Number
Quantity
Description
560377600RX
1
KIT,ACT
Note : SRTs to gain access that are required to complete the repair, that are sufficiently
explained in the claim narrative, may also be claimed on this action.
Note : All SRTs listed are OPTIONAL. Select ONLY the appropriate SRTs for the repair
performed.
Labor Using Applicable Access Code and Time
SRT Code
Description
00-90X
Administrative time
10-021
Actuator - Variable Geometry
Turbocharger Electric Remove and Install
(OPTIONAL)
Time (hrs)
Travel
Travel is covered under this field action. Towing is not covered under this field action.
Other Claimables
Consumables are covered under this field action.
https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2021/c2136.html
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ISL9 CM2350 MY13-16 Variable Geometry Turbocharger Actuator Campaign for Transit Bus
Note : Please consolidate all consumables and claim them as one line item in Other
Claimables titled "CAMPAIGN SUPPLIES". Please include brief summaries on the
details of items claimed.
Claim Instructions
For Cummins Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™ Web
(rsw.cummins.com). For information regarding RAPIDSERVE™ Web, please reference the
"Warranty" tab in QuickServe® Online. If there are additional questions, please contact your local
Cummins Distributor.
Claim Codes
Description
Code
Account Code:
65
Pay Code:
Distributor = X
Pay Code:
Dealer = D
Pay Code:
International = I
Failure Code:
WTHACJ
Attachments
Click here to see c2136_esn-list.xlsx
(/service/english/attachments/c2136_esn-list.xlsx)
Engine Family
Fuel System
Design Application
Market Application
Automotive
Bus
Document History
Date
Details
Document Created; 19-Nov-2019
Update the Expiration date, Description, Action, Parts list, and SRT
list; 03-Apr-2020
Last Modified: 03-Apr-2020
https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2021/c2136.html
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ISL9 CM2350 MY13-16 Variable Geometry Turbocharger Actuator Campaign for Transit Bus
https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2021/c2136.html
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