S2023000021

STAR ONLINE PUBLICATION
Case Number: S2023000021
Release Date:
04/01/2020
Symptom/Vehicle Issue:
Water Leak At Rear Lift Gate D Pillar.
Discussion: Inspect the upper corner of the d pillar in the area of the roof ditch. De
trim the corner as needed and perform a water leak test if a leak path is not visible.
Can also use soapy water on the exterior of the surface and using a blow gun on the
interior side point air at the area to see if bubbles form on the joint shown below. If a
pin hole or leak path is found, the area can be sealed using clear seam sealer such as
Kent Products p10200 High-Tech clear seam sealer or equivalent. Follow the
application and cure instructions on the sealer. Smooth the sealer with gloved finger,
brush, applicator stick ect. See the below figure for details of where to inspect and
repair.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online does
not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear to be
similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.2 02/06/2017
STAR ONLINE PUBLICATION
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online does
not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear to be
similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.2 02/06/2017