S2008000048

Service Bulletin Details

Public Details for: S2008000048

Phone contacts will not load


- 2020 - 2019 -

Models from 2020
2020 CHRYSLER 300
2020 DODGE CHALLENGER
2020 DODGE CHARGER
2020 DODGE DURANGO
2020 JEEP CHEROKEE
2020 JEEP COMPASS
2020 JEEP GLADIATOR
2020 JEEP RENEGADE
2020 JEEP WRANGLER
2020 RAM 1500
2020 RAM 2500
2020 RAM 3500
2020 RAM 4500
Models from 2019
2019 CHRYSLER 300
2019 DODGE CHALLENGER
2019 DODGE CHARGER
2019 DODGE DURANGO
2019 JEEP CHEROKEE
2019 JEEP COMPASS
2019 JEEP RENEGADE
2019 JEEP WRANGLER
2019 RAM 1500
2019 RAM 2500
2019 RAM 3500
2019 RAM 4500 
STAR ONLINE PUBLICATION
Case Number: S2008000048
Release Date:
04/23/2020
Symptom/Vehicle Issue: Phone Contacts Will Not Load
Discussion: Phone will pair and connect via bluetooth, but phone contacts won't load.
A software enhancement will available in radio software update JR/LR 33.3. Available via FOTA 2nd
quarter 2020.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online does
not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear to be
similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
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