BPaS05192020903
Service Bulletin Details
Public Details for: BPaS05192020903
Dealer message - american honda motor co., inc. (ahm) is investigating certain 2016-2018 ilxs with a client complaint of paint peeling on the c-pillar, in the area adjacent to the rear window & the roof. To better understand the cause of th
Models from 2018
2018 ACURA ILX |
Models from 2017
2017 ACURA ILX |
Models from 2016
2016 ACURA ILX |
INTERACTIVE NETWORK Next Unread Message View Message Sent on 05 From Parts and Service Division Subject Request for Parts: 2016-2018 ILX C-Pillar & Roof Paint Peeling 19 2020 Expires on 06 02 2020 PRIORITY/ACTION REQUIRED To: From: RE: All Acura Service Managers/Consultants Technical Research & Support Group Request for Parts: 2016-2018 ILX C-Pillar & Roof Paint Peeling This message is solely directed to Acura dealership personnel; please handle accordingly. Print this iN message and provide a copy to the Shop Foreman and all Service Consultants. Background American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2018 ILXs with a client complaint of paint peeling on the C-pillar, in the area adjacent to the rear window & the roof. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Manufactured data on the driver’s doorjamb must be between 10/2015 & 04/2018. 2. Rear window has not been replaced. 3. Vehicle has not been involved in a collision. 4. No previous windshield replacement. 5. No repair has been attempted for this issue. Action Required If a vehicle matching the description above comes into your dealership, please e-mail Technical Research & Support (TRS) at [email protected]. TRS will contact you to record certain vehicle information and provide you with further instructions. Please be sure to include the following information in your e-mail. E-mail Title: 1. Model Year (e.g. 2020) 2. Model Name (e.g. TLX) 3. Issue (e.g. Brake Judder) 4. VIN E-Mail Body: 1. Dealer Number 2. Your Name 3. Best Phone Number to be Reached 4. Current Mileage Thank you. American Honda Motor Co., Inc. Page 1 of 1