No. 62-20

Service
Technical Information
62/20
ENU
2130
2
Complaint - Loss of Power and Noise From Engine Compartment: Replacing Both Exhaust
Turbochargers With Modified Type of Turbochargers (62/20)
Vehicle Type:
Cayenne Turbo/Cayenne Turbo S Hybrid (9YA/9YB)
Model Year:
As of 2019 up to 2020
Subject:
Turbocharger
Information:
The vehicle loses power and noises (whistling) can be heard from the engine compartment. The Check
Engine warning light flashes at times or lights up permanently. This may be caused by stiff or blocked
exhaust turbocharger shafts.
Remedial
Action:
Check the condition of the exhaust turbochargers and replace both exhaust turbochargers with a
modified type of turbochargers if necessary.
Date of
Introduction:
Modified components have been used since July 30, 2018.
Vehicle Type:
Panamera Turbo/Panamera Turbo S Hybrid (971)
Model Year:
As of 2017 up to 2020
Subject:
Turbocharger
Information:
The vehicle loses power and noises (whistling) can be heard from the engine compartment. The Check
Engine warning light flashes at times or lights up permanently. This may be caused by stiff or blocked
exhaust turbocharger shafts.
Remedial
Action:
Check the condition of the exhaust turbochargers and replace both exhaust turbochargers with a
modified type of turbochargers if necessary.
Date of
Introduction:
Modified components have been used since July 30, 2018.
AfterSales
May 19, 2020
Page 1 of 7
2
Service
2130
ENU
Technical Information
62/20
Required parts and materials
Parts:
Part No.
PAB145701B
PAB145702B
9A714503900
9A725372502
9A725311500
PAB25372500
PAB25311500
N 91130802
9A700653700
N 90925001
9A700875500
N 90925002
9A700653700
9A712905600
Materials:
Qty.
1 ea.
1 ea.
2 ea.
2 ea.
2 ea.
2 ea.
1 ea.
3 ea.
8 ea.
1 ea.
2 ea.
1 ea.
2 ea.
2 ea.
Required materials (usually already available at the Porsche dealer):
Part No.
00004320593
00004330537
May 19, 2020
Page 2 of 7
Designation
– Use
 Exhaust turbocharger
– Cylinders 1-4
 Exhaust turbocharger
– Cylinders 5-8
 Seal
– Exhaust manifold
 Clamp
– Exhaust manifold
 Seal
– Primary catalytic converter
 Clamp
– Primary catalytic converter
 Seal
– Catalytic converter
 Hexagon collar nut
– Catalytic converter
 O-ring
– Coolant line
 O-ring
– Oil return line
 O-ring
– Oil return line
 O-ring
– Oil return line
 O-ring
– Oil supply line
 Seal
– Intake manifold
Designation
– Use
 Lubricating grease
– O-rings
 Lubricating grease
– Oxygen sensors
1) approx.
10 grams required per vehicle.
2) approx.
2 grams required per vehicle.
AfterSales
Qty.
100g tube 1)
60 g tube 2)
Service
Technical Information
62/20
ENU
2130
2
Required parts and materials
Parts:
Part No.
PAB145704B
PAB145703B
9A714503900
9A725372502
9A7253115B
9A725372500
5Q0253115B
PAB253725
9A700653700
N 90925001
9A700875500
N 90925002
9A700653700
N 90344501
9A712905600
N 90440003
N 10261311
Materials:
Designation
– Use
 Exhaust turbocharger
– Cylinders 1-4
 Exhaust turbocharger
– Cylinders 5-8
 Seal
– Exhaust manifold
 Clamp
– Exhaust manifold
 Seal
– Primary catalytic converter
 Clamp
– Primary catalytic converter
 Seal
– Catalytic converter
 Clamp
– Catalytic converter
 O-ring
– Coolant line
 O-ring
– Oil return line
 O-ring
– Oil return line
 O-ring
– Oil return line
 O-ring
– Oil supply line
 O-ring
– Pressure pipe
 Seal
– Intake manifold
 Hexagon-head bolt
– Strut
 Hexagon nut
– Strut
Qty.
1 ea.
1 ea.
2 ea.
2 ea.
2 ea.
2 ea.
1 ea.
1 ea.
8 ea.
1 ea.
2 ea.
1 ea.
2 ea.
2 ea.
2 ea.
2 ea.
2 ea.
Required materials (usually already available at the Porsche dealer):
AfterSales
May 19, 2020
Page 3 of 7
2
Service
2130
ENU
Technical Information
62/20
Part No.
00004320593
00004330537
Designation
– Use
 Lubricating grease
– O-rings
 Lubricating grease
– Oxygen sensors
1) approx.
10 grams required per vehicle.
2) approx.
2 grams required per vehicle.
Qty.
100g tube 1)
60 g tube 2)
Preparatory work
Work Procedure: 1
Remove intake pipes, see  Workshop Manual '212419 Removing and installing intake manifold (V8
biturbo)'.
Checking and replacing exhaust turbochargers
Work Procedure: 1
Check the condition of the exhaust turbochargers: Turn the compressor wheel with your hand. If it is
stiff or blocked, replace both exhaust turbochargers, see  Workshop Manual '213019 Removing
and installing turbocharger (V8 biturbo)'.
Concluding work
Work Procedure: 1
Install intake pipes, see  Workshop Manual '212419 Removing and installing intake manifold (V8
biturbo)'.
Invoicing
Invoicing:
For documentation and warranty invoicing, enter the labor operations, PQIS coding and part numbers
specified below in the warranty claim:
APOS
Labor operation
21300200
Checking turbochargers
21305531
Replacing left turbocharger
21305532
Replacing right turbocharger
21305533
Replacing left turbocharger (with particle filter)
21305534
Replacing right turbocharger (with particle filter)
I No.
PQIS coding:
Location (FES5)
21300
Turbocharger
Damage type (SA4)
1711
Stiff, stuck, not enough play
May 19, 2020
Page 4 of 7
AfterSales
Service
Technical Information
Part Info:
Part No.
PAB145701B
PAB145702B
9A714503900
9A725372502
9A725311500
PAB25372500
PAB25311500
N 91130802
9A700653700
N 90925001
9A700875500
N 90925002
9A700653700
9A712905600
00004320593
00004330537
References:
62/20
Designation
– Use
 Exhaust turbocharger
– Cylinders 1-4
 Exhaust turbocharger
– Cylinders 5-8
 Seal
– Exhaust manifold
 Clamp
– Exhaust manifold
 Seal
– Primary catalytic converter
 Clamp
– Primary catalytic converter
 Seal
– Catalytic converter
 Hexagon collar nut
– Catalytic converter
 O-ring
– Coolant line
 O-ring
– Oil return line
 O-ring
– Oil return line
 O-ring
– Oil return line
 O-ring
– Oil supply line
 Seal
– Intake manifold
 Lubricating grease
– O-rings
 Lubricating grease
– Oxygen sensors
ENU
2130
2
Qty.
1 ea.
1 ea.
2 ea.
2 ea.
2 ea.
2 ea.
1 ea.
3 ea.
8 ea.
1 ea.
2 ea.
1 ea.
2 ea.
2 ea.
approx. 10 grams
approx. 2 grams
 Workshop Manual '212419 Removing and installing intake manifold (V8 biturbo)'
 Workshop Manual '213019 Removing and installing turbocharger (V8 biturbo)'
Invoicing
Invoicing:
For documentation and warranty invoicing, enter the labor operations, PQIS coding and part numbers
specified below in the warranty claim:
AfterSales
May 19, 2020
Page 5 of 7
2
Service
2130
ENU
Technical Information
62/20
APOS
Labor operation
21300200
Checking turbochargers
21305531
Replacing left turbocharger
21305532
Replacing right turbocharger
I No.
PQIS coding:
Location (FES5)
21300
Turbocharger
Damage type (SA4)
1711
Stiff, stuck, not enough play
Parts Info:
Part No.
PAB145704B
PAB145703B
9A714503900
9A725372502
9A7253115B
9A725372500
5Q0253115B
PAB253725
9A700653700
N 90925001
9A700875500
N 90925002
9A700653700
N 90344501
9A712905600
May 19, 2020
Page 6 of 7
Designation
– Use
 Exhaust turbocharger
– Cylinders 1-4
 Exhaust turbocharger
– Cylinders 5-8
 Seal
– Exhaust manifold
 Clamp
– Exhaust manifold
 Seal
– Primary catalytic converter
 Clamp
– Primary catalytic converter
 Seal
– Catalytic converter
 Clamp
– Catalytic converter
 O-ring
– Coolant line
 O-ring
– Oil return line
 O-ring
– Oil return line
 O-ring
– Oil return line
 O-ring
– Oil supply line
 O-ring
– Pressure pipe
 Seal
– Intake manifold
AfterSales
Qty.
1 ea.
1 ea.
2 ea.
2 ea.
2 ea.
2 ea.
1 ea.
1 ea.
8 ea.
1 ea.
2 ea.
1 ea.
2 ea.
2 ea.
2 ea.
Service
Technical Information
N 90440003
N 10261311
00004320593
00004330537
References:
62/20
 Hexagon-head bolt
– Strut
 Hexagon nut
– Strut
 Lubricating grease
– O-rings
 Lubricating grease
– Oxygen sensors
ENU
2130
2
2 ea.
2 ea.
approx. 10 grams
approx. 2 grams
 Workshop Manual '212419 Removing and installing intake manifold (V8 biturbo)'
 Workshop Manual '213019 Removing and installing turbocharger (V8 biturbo)'
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.
© 2020 Porsche Cars North America, Inc.
AfterSales
May 19, 2020
Page 7 of 7