A9020462059472_1
Service Bulletin Details
Public Details for: A9020462059472_1
This bulletin contains a software update that corrects the sporadic revert of the audi virtual cockpit from sport to performance.
- 2020 -
Models from 2020
2020 AUDI RS6 |
2020 AUDI RS7 |
2020 AUDI S6 |
2020 AUDI S7 |
2020 AUDI SQ8 |
90 Instrument cluster layout reverts from "Sport" to "Performance" 90 20 46 2059472/1 May 12, 2020. Model(s) Year VIN Range Vehicle-Specific Equipment S6, S7, RS6, RS7, and SQ8 2020 All Audi virtual cockpit plus Condition Customer states: The Audi virtual cockpit sporadically reverts from the selected “Sport” layout to the “Performance” layout. Technical Background A software bug can cause the layout to change without user input. Production Solution Optimized software in the Audi virtual cockpit from model year 2021. Service This TSB replaces Pending Service Solution (PSS) TSB 2058488: PSS 90 Instrument cluster layout reverts from "Sport" to "Performance". SVM Update Instructions 1. Follow all instructions in TSB 2056558: 90 MIB2+ Software Update Instructions. 2. The vehicle’s key must be placed on top of the backup key reader coil during the update process. 3. Update the instrument cluster, J285 (address word 0017) using the SVM action code as listed in the table below, if necessary: Page 1 of 3 © 2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Model Old Software Part Number Old Software Version New Software Part Number New Software Version (or higher) (or higher) SD Card SVM Code Input 4N0906961AL FPKWW0213 0207 S6, S7, RS6, RS7, and SQ8 4K0920790B 4K0920890B 0208 0210 0211 4K0920790B 4K0920890B 0213 0212 Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 9025 Damage Code: 0039 Labor Operations: Software Update 0151 0000 According to TSB# 2056558 Diagnostic Time: GFF No allowance 0 TU Road test prior to the service procedure No allowance 0 TU Road test after the service procedure No allowance 0 TU Claim Comment: As per TSB #2059472/1 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Model SD Card Quantity 4N0906961AL Software Update SD-Card 01 (Shop tool) Page 2 of 3 © 2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Additional Information The following Technical Service Bulletin(s) will be necessary to complete this procedure: TSB 2056558, 90 MIB2+: Software Update Instructions. All part and service references provided in this TSB (2059472) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2020 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Page 3 of 3 © 2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.