SSM 48791

Service Bulletin Details

Public Details for: SSM 48791

Some 2020 escape/aviator/explorer hybrid vehicles and 2020 explorer/aviator vehicles equipped with a 3.0l ecoboost engine may exhibit slow fuel fill, premature shut off, and/or spit back during refueling. This may be due to the interface be


- 2020 -

Models from 2020
2020 FORD ESCAPE
2020 FORD EXPLORER
2020 LINCOLN AVIATOR 
SSM 48791- 2020 Escape/Aviator/Explorer 2.5L Hybrid/3.0L Hybrid/3.3L
Hybrid/3.0L EcoBoost - Slow Fuel Fill, Premature Shut Off, And/Or Spit Back
During Refueling
Some 2020 Escape/Aviator/Explorer Hybrid vehicles and 2020 Explorer/Aviator vehicles
equipped with a 3.0L EcoBoost engine may exhibit slow fuel fill, premature shut off, and/or spit
back during refueling. This may be due to the interface between the fuel nozzle and the fuel tank
filler pipe. When refueling, advise customers to make sure to rotate the fuel nozzle 30 degrees in
either direction, retract the fuel nozzle slightly within the capless filler inlet, and/or use a
different refueling pump. Engineering is currently working on a solution for this condition,
which is expected to be available in the fourth quarter of 2020. Monitor OASIS for additional
information and schedule service appointments for customers once the repair becomes available.

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