NTB19-059a

Service Bulletin Details

Public Details for: NTB19-059a

Moonroof rattle this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.


- 2020 - 2019 - 2018 - 2017 - 2016 -

Models from 2020
2020 NISSAN MAXIMA
Models from 2019
2019 NISSAN MAXIMA
Models from 2018
2018 NISSAN MAXIMA
Models from 2017
2017 NISSAN MAXIMA
Models from 2016
2016 NISSAN MAXIMA
Classification:
Reference:
BT19-009a
Date:
NTB19-059a
May 5, 2020
MOONROOF RATTLE
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.
APPLIED VEHICLES:
2016 – 2020 Maxima (A36)
IF YOU CONFIRM
Customer reports

A rattle noise from the moonroof when driving with the moonroof open
OR

An abnormal noise when opening/closing the Moonroof.
ACTION
1. Inspect for a broken anti-rattle clip located on the left and right rear link assembly.
2. Replace anti-rattle clip(s) as needed.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
1/18
SERVICE PROCEDURE
NOTE: This procedure applies to the left and right side of the moonroof. Repair one side at
a time and repeat the steps for the other side when instructed to do so. The photos are for
reference only. Some of the photos are of the left side of the vehicle and some are of the
right side of the vehicle.
You will inspect and, if necessary, replace the rear link with an anti-rattle clip assembly.
See Figure 1 and Figure 2 below to become familiar with these components.
Anti-rattle clip
Anti-rattle clip
installed onto
rear link
Figure 1
1.
Figure 2
Inspect for a broken anti-rattle clip.
Roof
finisher seal
a. Use a finesse stick to lift the roof
finisher seal to access the
Moonroof rail.
Roof finisher
Figure 3
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2.
Inspect the Moonroof rail area outlined
in red for pieces of the anti-rattle clip.
Moonroof rail

Repeat steps 1 and 2 on the other
side of the Moonroof.

If pieces are found, continue to
step 3 on the next page.
Figure 4

If no pieces are found, operate the Moonroof to the tilt position and inspect the
anti-rattle clip installation on the rear link.

Refer to Figure 5 for an example of a GOOD anti-rattle clip. If no pieces of the
anti-rattle clip (outlined in red) are missing or broken, this bulletin does not apply.
Refer to the ESM for further information.

If any part outlined in red is missing or damaged, continue to step 3 on the next
page.
Rear link
GOOD Anti-rattle clip
Moonroof rail
Figure 5
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NTB19-059a
3.
Remove the roof finisher seal by
slowly lifting UP.
HINT: Performing this procedure on a
warm vehicle will assist in removal.
Figure 6
4.
Open the Moonroof.
Inboard screw (T25)
5.
Remove the inboard screw (single use
T25) securing the front of the roof
finisher.
Figure 7
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6.
Using a finesse stick, lift the roof
finisher at the front outside edge.
7.
Slide the finesse stick down the
length of the outside edge of the
roof finisher to detach all pins.
8.
Remove the roof finisher.
NOTE: Some vehicles were
equipped with adhesive under the
roof finishers.

If the roof finisher released,
continue to step 14 on page 8.

If the roof finisher will not
release after the pins have
been detached, cut away any
adhesive as described in steps
9 - 13 starting on the next page.
Lift here
Figure 8
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9.
Cut adhesive from the roof finisher.

The red dotted line indicates where
the adhesive will be cut in the next
step.
Figure 9
10.
Using a suitable adhesive cutting tool
and starting at the front, cut the
adhesive between the roof finisher and
roof.
CAUTION: Apply tape on the roof to
avoid damage to the painted surfaces.
Adhesive
cutter
Tape
Figure 10
NOTE: It may be necessary to perform
this step more than once to cut
through all of the adhesive.
Figure 11
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NTB19-059a
11.
Using a finesse stick, lift the roof
finisher at the front outside edge.
12.
Slide finesse stick down the length
of the outside edge of the roof
finisher to detach all pins.
Remove any
adhesive in
the areas
in
these
areas
green.
13.
Adhesive was
removed from
this area in
step 10.
If the roof finisher will still not
release after the pins have been
released, cut away any adhesive
under the roof finisher indicated by
the green circles as shown in
Figure 12.
Lift here
Figure 12
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14.
Turn the ignition ON.
15.
Operate the Moonroof to the tilt
position.
16.
Remove the Moonroof bolt finisher.
Moonroof
Moonroof bolt
finisher
Figure 13
a. Pull the “Moonroof bolt finisher tab”
(plastic tab) down and away from
the Moonroof and allow it to rest in
the lowered position.
Moonroof bolt
finisher tab
Figure 14
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NTB19-059a
b. Insert a pocket screw driver
between the Moonroof bolt finisher
and the Moonroof in the location
shown in Figure 15.
c. Apply slight downward force to the
plastic tab end of the Moonroof
bolt finisher until the hole through
the
steel tab can be seen.
d. Slide the pocket screw driver from
the plastic tab up to the hole in the
steel tab that the Moonroof release
clip is connected to.
17.
Plastic tab
Steel tab
Figure 15
Insert the pocket screw driver through
the hole in the steel tab to release the
retaining clip.

Figure 17 shows how the retaining
clip is released.
Figure 16
Figure 17
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NTB19-059a
18.
Remove the 2 (two) Moonroof
adjustment bolts from the rear link.
Rear link
Figure 18
19.
Slide the rear link toward the rear of
the vehicle and out of the Moonroof
rail.
Moonroof rail
Anti-rattle clip
Figure 19
20.
Remove any debris / anti-rattle clip
material from the Moonroof rail area,
outlined in red in Figure 20.
Moonroof rail
Figure 20
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NTB19-059a
21.
Install the rear link into the Moonroof
rail.
Guide
Guide pads
pads
NOTE: The guide pads on the rear link
must compress to fit inside of the
Moonroof rail.
Figure 21
Slide
a. Gently compress the forward most
guide pad to insert it into the
Moonroof rail.
b. Gently compress the anti-rattle clip
while applying slight pressure
toward the front of the vehicle.
Compress
Figure 22
c. Using a 90 degree pick behind the
guide pad can assist in compressing
the rearmost pad into the rear link.
Compress
Slide
d. Continue applying slight pressure
toward the front of the vehicle.
Figure 23
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22.
Align the rear link mounting holes with
the witness marks to assist in
Moonroof alignment.
Witness
marks
Figure 24
23.
Repeat steps 3 - 22 for the other side of the Moonroof if replacing both anti-rattle
clips.
24.
Adjust the glass height to the proper position.

Refer to Moonroof Adjustment Clearances on the next page.
NOTE:
 Moonroof adjustment bolts should be slightly snug, not tight, to allow
adjustments.
 Work one side at a time to raise and lower individual corners.
 If the Moonroof needs to be moved fore/aft, loosen all adjustment bolts to
adjust.
25.
Correct
angle
Tighten adjustment bolts.

Torque bolts to: 5.5 N•m (0.56 kgm, 48.68 in-lb.)
IMPORTANT:
 Make sure that the rear link is
level.

Incorrect
angle
Figure 25 is shown with screws
removed to overemphasize
incorrect pivot angle.
Figure 25
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Moonroof Adjustment Clearances
26.
Close the Moonroof and check adjustment.
27.
Remove the old roof finisher adhesive
from the vehicle.
NOTE: Any remaining adhesive
residue similar to Figure 26 is
acceptable.
Figure 26
28.
Thoroughly clean the bonding area on the Moonroof frame and body with isopropyl
alcohol or equivalent cleaner.
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29.
Prepare the tip of Betaseal™ 57302N
Urethane Adhesive or equivalent.
Figure 27
NOTE:

To properly install the adhesive, cut a
notch in the tip similar to the one
shown in Figure 28.
Figure 28

Using a power caulk tool similar to
the one shown in Figure 29 will aid in
adhesive installation.
Figure 29
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30.
Add adhesive to the same locations as
the old adhesive.
Adhesive
Adhesive applied thickness (A):
.5 inch (13 mm)
Adhesive applied width (B):
.3 inch (8 mm) wide
½” high
Figure 30
.3” wide
31.
Verify the 3 roof finisher pins and 5 spacers have not become separated during roof
finisher removal.

Reinstall any pins or clips that have become separated.

Verify the 2 rearmost pins are centered in their slots.
NOTE: The forward most pin slot has no adjustment and will fit only 1 way.
Spacer
Pin
Figure 31
32.
Tuck the roof finisher outer seal
UNDER the windshield glass seal.
Outer seal
Windshield
glass seal
Figure 32
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33.
Starting from the front of the vehicle
and moving rearward, attach each
push pin to the roof.
34.
After the push pins are all attached,
seat all square clips.
Center
push pin
NOTE: Excess urethane sealant can
hold the roof finisher out of position at
the ends and not allow it to be seated.
Trimming the extra urethane sealant
will sometimes relieve the condition
and allow it to seat.
35.
Tuck the rear roof finisher seal under
rear window glass.
Figure 33
Outer seal
Rear roof
finisher
Rear window glass
Figure 34
36.
Open the Moonroof.
37.
Install the NEW T25 inboard screw
into the front of the roof finisher.
Inboard screw (T25)

Torque to: 2.5 N•m (0.255 kg-m,
22 in-lb.)
Figure 35
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38.
Use a finesse tool to tuck the new roof
finisher seal into its channel.
Figure 36
39.
Operate the Moonroof to the tilt
position.
40.
Position the new bolt finisher as
shown in Figure 37.
Bolt finisher
Figure 37
41.
Use a finesse stick to lift the bolt
finisher UP into position.
Figure 38
42.
Repeat steps 27 - 41 for the other side of the Moonroof if replacing both anti-rattle
clips.
43.
Inspect the Moonroof, glass, roof finishers, and surrounding areas for cosmetic
damage or adhesive residue.
44.
Allow the adhesive to cure for approximately 24 hours.
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PARTS INFORMATION
DESCRIPTION
FINISHER ASSY-ROOF, RH
(Roof finisher Right Side) (1)
FINISHER ASSY-ROOF, LH
(Roof finisher Left Side) (1)
LINK ASSY - GUIDE, RH
PART NUMBER
QUANTITY
91760-4RA3A
1
91761-4RA3A
1
91554-4RA1A
1
LINK ASSY - GUIDE, LH
91555-4RA1A
1
PLATE - SUNROOF COVER, LH
91263-4RA3A
1
PLATE - SUNROOF COVER, RH
91262-4RA3A
Betaseal™ 57302N
Urethane Adhesive or
equivalent
1
Urethane adhesive (2)
As needed
(1)
This part also includes one single use T25 screw.
(2)
The DOW® automotive chemical Betaseal™ 57302N Urethane Adhesive is
recommended. Equivalent products may be used.
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
Replace Guide & Link Assembly
(1)
(2)
PFP
(1)
OP CODE
UQ22AA
SYM
ZE
DIA
32
FRT
(2)
Reference the electronic parts catalog and use the Guide Link Assembly as the
Primary Failed Part (PFP).
Reference the current Nissan Warranty Flat Rate Manual and use the indicated Flat
Rate Time (FRT).
Expense code:
Expense Code
067
Description
Max Amount
Urethane adhesive $4.95
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
DESCRIPTION
August 1, 2019
NTB19-059
Original bulletin published
May 5, 2020
NTB19-059a
APPLIED VEHICLES updated
18/18
NTB19-059a


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