20-001

Group 11 Engine
Bulletin Number: 20-001 Models: FE/FG
Issue Date: March 23, 2020
Page 1 of 1
SUBJECT:
4P10 Engine Repair vs. Replacement Worksheet
MODELS:
FEC52, FEC72, FEC92, FGB72
DESCRIPTION:
When repairing engine damage, dealers are expected to follow the most economical repair method, regardless of whether the
repair is within warranty or is customer pay. If the vehicle is within warranty coverage, and the damage is severe enough to
question whether an engine repair is the most economical solution, the dealer must open a Technical Assistance Request (TAR)
and submit a 4P10 repair cost comparison worksheet. The Technical Support Center will review the worksheet and the information
outlined for 4P10 engine failures in SIB 19-005, and will provide repair guidance accordingly.
The worksheet is located in the TSC Resource Center under “4P10 Cost Simulator for repair vs replacement”, and under
Service-Publications-Service Forms-“MFTA-4P10WS”.
Please note that MFTA supplies large engine components such as cylinder blocks, short engine assemblies, etc. for 4P10 engine
repairs when a complete engine assembly replacement is not essential.
WORKSHEET COMPLETION STEPS:
1.
Enter the Header Information (blue fields)
- Dealer Warranty Labor Rate
- VIN
- Dealer Code
2.
Select the appropriate engine assembly (purple fields)
- Enter a quantity of 1 in the purple field next to the correct engine assembly part number for the affected vehicle (by VIN)
3.
Select the appropriate repair component parts (purple and orange fields)
- If the repair requires a short engine assembly or bare block, enter a 1 in the purple field next the specific part needed
- Enter the appropriate quantities of each repair part needed in the orange fields (not to exceed the Max Qty)
- Supporting evidence (photos, diagnostic printouts, etc.) must be attached to the TAR justifying the repair parts requested
4.
In the Labor Summary, confirm the labor totals
- Confirm that the test drive time is correct (0.5)
- If additional road testing was performed, click on the 0.5 drop down box and choose the correct test drive time
- If additional labor time for diagnosis was required, enter the labor hours in the green field
- Total labor hours will populate based on the selections