SSM 48911
Service Bulletin Details
Public Details for: SSM 48911
Some 2016-2017 expedition/navigator, 2016-2018 focus/c-max, and 2016-2018 transit connect vehicles may exhibit a concern where the radio will revert to an am or fm station after the vehicle's ignition has been turned off and turned back on.
Models from 2018
| 2018 FORD C-MAX |
| 2018 FORD FOCUS |
| 2018 FORD TRANSIT CONNECT |
Models from 2017
| 2017 FORD C-MAX |
| 2017 FORD EXPEDITION |
| 2017 FORD FOCUS |
| 2017 FORD TRANSIT CONNECT |
| 2017 LINCOLN NAVIGATOR |
Models from 2016
| 2016 FORD C-MAX |
| 2016 FORD EXPEDITION |
| 2016 FORD FOCUS |
| 2016 FORD TRANSIT CONNECT |
| 2016 LINCOLN NAVIGATOR |
SSM 48911 - 2016-2017 Expedition/Navigator, 2016-2018 Focus/C-MAX, And 2016-2018 Transit Connect - Radio Reverts To An AM Or FM Station After Vehicle Shutdown Some 2016-2017 Expedition/Navigator, 2016-2018 Focus/C-MAX, And 2016-2018 Transit Connect vehicles may exhibit a concern where the radio will revert to an AM or FM station after the vehicle's ignition has been turned off and turned back on. To address this condition, reprogram the audio control module (ACM) using the appropriate Ford diagnostic scan tool. For claiming, use causal part 18C869 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. APPLICABLE VEHICLES 2016 - 2017 TRUCK: B7 U222N EXPEDITION 2016 - 2017 TRUCK: B5 U228N NAVIGATOR 2016 - 2018 CAR: CG C344N C-MAX 2016 - 2018 CAR: HC V408E TRANSIT CONNECT 2016 - 2018 CAR: DH C346N FOCUS