TSB 20-2166
Service Bulletin Details
Public Details for: TSB 20-2166
Some 2018-2019 expedition/navigator vehicles built on or before 8-apr-2019 equipped with a 3.5l ecoboost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold
Models from 2019
2019 FORD EXPEDITION |
2019 LINCOLN NAVIGATOR |
Models from 2018
2018 FORD EXPEDITION |
2018 LINCOLN NAVIGATOR |
Page 1 of 3 202166 TECHNICAL SERVICE BULLETIN Cold Start Ticking/Tapping Or Rattle Type Noise - Built On Or Before 8-Apr-2019 04 June 2020 Model: Ford 2018-2019 Expedition Lincoln 2018-2019 Navigator Issue: Some 2018-2019 Expedition/Navigator vehicles built on or before 8-Apr-2019 may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to a worn variable cam timing (VCT) unit. To correct the condition, follow the Service Procedure steps to replace the VCT units and update the powertrain control module (PCM) calibration with revised VCT parameters. Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria: • 2018-2019 Expedition/Navigator • Built on or before 8-Apr-2019 • Customer symptom of ticking/tapping or rattle noise from the front cover area after a cold start NOTE: Part quantity refers to the number of that service part number required, which may be different than the number of individual pieces. Service part numbers contain 1 piece unless otherwise stated. "As Needed" indicates the part is required but the number may vary or is not a whole number; parts can be billed out as non-whole numbers, including less than 1. "If Needed" indicates the part is not mandatory. Parts Part Number HL3Z-6256CD Description Package Contains 1 Piece, 2 Pieces Required HL3Z-6C525Package Contains 1 CD Piece, 2 Pieces Required Intake VCT Unit Exhaust VCT Unit HL3Z-6279-A Package Contains 1 Piece, 4 Pieces Required HL3Z9H486-A Package Contains 6 Pieces, 6 Pieces Required Upper Intake Manifold Gaskets HL3Z-9439-A Package Contains 3 Pieces, 6 Pieces Required Camshaft Cover To Intake Gasket VCT Unit Bolt Quantity 2 2 4 1 2 HL3Z-6584-B - Left Valve Cover Gasket 1 HL3Z-6584-A - Right Valve Cover Gasket 1 https://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB20-2166/US/E... 7/7/2020 Page 2 of 3 W503275S437 Package Contains 4 Pieces, 1 Piece Required High Pressure Fuel Tube Retaining Bolt W503280S437 Package Contains 4 Pieces, 1 Piece Required HL3Z9J323-C - W714498S900 Package Contains 4 Pieces, 2 Pieces Required AA5Z9E583-A - HL3Z-8507-A - BR3Z8527-A - HL3Z6A340-A - XW4Z-6700AA - BR3Z6020-A - BR3Z6C535-A - AA5Z-6714-A - Oil Filter TA-357 - Motorcraft® High Performance Engine RTV Silicone As Needed ZC-30-A - Motorcraft® Gasket Remover As Needed ZC-31-B - Motorcraft® Metal Surface Prep Wipes As Needed VC-3-B - Motorcraft® Orange Antifreeze/Coolant Concentrated (All Markets Except Canada) As Needed CVC-3-B2 - Motorcraft® Orange Antifreeze/Coolant Concentrated (Canada Only) As Needed VC-13-G - Motorcraft® Yellow Antifreeze/Coolant Concentrated (All Markets Except Canada) As Needed CVC-13-G - Motorcraft® Yellow Antifreeze/Coolant Concentrated (Canada Only) As Needed XO-5W30Q1SP - Motorcraft® SAE 5W-30 Premium Synthetic Blend Motor Oil (All Markets Except Canada) As Needed CXO-5W30LSP6 - Motorcraft® SAE 5W-30 Super Premium Motor Oil (Canada Only) As Needed High Pressure Fuel Tube Retaining Bolt High Pressure Pump to Rail Tube 1 1 1 1 High Pressure Pump Mounting Bolt High Pressure Pump O-ring Coolant Pump Gasket Coolant Pump O-ring Crankshaft Pulley Shaft Bolt Front Crankshaft Seal Front Cover Coolant Pipe Seal Oil Pump Electrical Connector Seal 1 1 1 1 1 1 1 1 Inspect And Replace As Necessary BR3Z6C535-A - BR3Z6C535-B - VCT Oil Control Seal Spark Plug Tube Seal If Needed If Needed https://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB20-2166/US/E... 7/7/2020 Page 3 of 3 HL3Z-9417-A - High Pressure Pump Mounting Plate Seal If Needed BL3Z-9374-A - High Pressure Pump Mounting Plate O-ring If Needed HL3Z-8507-D - Thermostat Housing O-ring If Needed HL3Z-8527-A - Thermostat Housing O-ring If Needed HL3Z-8590-A - Water Pump Outlet O-ring If Needed Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Emissions Warranty/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/Emissions Warranty/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Labor Times Operation No. Description Time 2018-2019 Expedition: Replace All 4 VCT Units And Reprogram The PCM (Do Not Use With Any Other Labor Operations) 202166A 10.4 Hrs. 2018-2019 Navigator: Replace All 4 VCT Units And Reprogram The PCM (Do Not Use With Any Other Labor Operations) 202166B 10.5 Hrs. Repair/Claim Coding Causal Part: 6256 Condition Code: 42 Service Procedure 1. Replace all 4 VCT units. Refer to Workshop Manual (WSM), Section 303-01. Do not replace any additional VCT or engine timing related components not included in the Parts List. 2. Reprogram the PCM using the latest software level of the appropriate Ford scan tool. NOTE: Advise the customer this vehicle is equipped with an adaptive transmission shift strategy which allows the vehicle's computer to learn the transmission's unique parameters and improve shift quality. When the adaptive strategy is reset, the computer will begin a relearning process. This relearning process may result in firmer than normal upshifts and downshifts for several days. © 2020 Ford Motor Company All rights reserved. NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supersede this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources. https://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB20-2166/US/E... 7/7/2020