SSM74857

Special Service Message
NOTE: A Special Service Message is a formal communication issued by Jaguar and carries the
same importance of a Technical Service Bulletin. An SSM is a quick method of communicating
"Need To Know" information to the technical service community. SSM's may be issued in
advance of a technical bulletin or may be the only communication on a given topic. All
information contained in Jaguar technical communications are intended for use by trained,
professional technicians with the knowledge, tools, and equipment required to complete the
procedure correctly and safely. It informs the Technicians of conditions that may occur on
some vehicles, or provides information that could assist in correct vehicle and diagnostic
service.
SSM 74857 - Suspended Campaign H291 - XCL / AJ20P - Ingenium 2.0
Petrol Coolant Pump (P2B61-73 / P26CB-72)
Models : E-Pace / X540
E-Pace / X540 (China
L2C)
F-Pace / X761
F-Type / X152
XE / X760
XE / X760 (China L2C)
XF / X260
XF / X260 (China L2C)
Engineer Chris Davies
Name :
Last 16 JUN 2020 13:19:48
Modified :
Category : Engine
Symptom : 402000 Cooling System Concerns
Content : I s s u e:
E-Pace / X540 - 19MY Onwards
F-Pace / X761 - 19MY Onwards
F-Type / X152 - 19MY Onwards
XE / X760 - 19MY Onwards
XF / X260 - 19MY Onwards
H291 campaign was rescinded as of 9th June 2020, due
to software for X540 is not currently available to
resolve the customer symptom below, which will result
in unsuccessful downloads.
Customers may experience excessive cooling fan noise
in the passenger compartment and eventual
degradation of the engine cooling system performance.
The following Diagnostic Trouble Codes (DTCs) may be
stored in the Powertrain Control Module (PCM):
P2B61-73
P26CB-72
The campaign is estimated to be re-issued on or before
10th July 2020.
Cause:
The coolant diversion shroud inside the variable
coolant pump is not moving to the correct position
when requested by the PCM. The PCM then activates
the engine cooling fans at high speed to avoid potential
overheating.
Action:
X540:
If an X540 visits a retailer before the campaign is
re-issued and has the symptoms stated above please
replace the cooling pump.
For all other models stated above;
CAUTION: This procedure requires a minimum of
Pathfinder 285 loaded or later.
1 . Connect the JLR approved battery support unit.
2 . Connect the JLR approved diagnostic equipment
to the vehicle and begin a new session.
3 . Follow the JLR approved diagnostic equipment
prompts.
4 . Select 'ECU Diagnostics'.
5 . Select 'Powertrain control module [PCM]'.
6 . Select 'Update ECU'.
7 . Follow all on-screen instructions to complete the
task.
8 . If required, reset the vehicle to ‘Transportation
mode’.
9 . When all the tasks are complete, exit the session.
1 0 . Disconnect the JLR approved diagnostic
equipment and the JLR approved battery support
unit.
Please note: H291 claims may only be submitted once
the campaign is made live again. Any claims
submitted during the suspended period will be auto
rejected. During this period please refer to RTS and
JLR warranty policy to claim for the rectifications
detailed above.
This SSM will be removed once the campaign is
re-issued, estimated to be on or before 10th July 2020.
Jaguar Land Rover Limited 2000 - 2020 (Rel. 2682)