21Q8CSTDELIVERY

2021
Q8/SQ8/RS Q8
Client
Audi Delivery Guidelines
Stock No.
Delivery Date
VIN
Delivery Inspection
Ensure Final Vehicle Quality Inspection Is Completed
 Repair all defects prior to customer delivery
 Inspect exterior for damage, dings, dents and surface scratches
 Complete myAudi registration, Audi connect trial activation,
and key user verification prior to customer arrival. Ensure customer has agreed to Audi connect Terms & Conditions and has
set the 4-digit S-PIN in the myAudi smartphone app.
 Verify that vehicle is equipped as specified and that all accessories have been installed
 Check interior for cleanliness, grease marks and damage
 Check that floor mats are locked in place
 Ensure tire pressures are set to “normal customer load” conditions and calibrate (store) the Tire Pressure Monitoring System
(TPMS) prior to delivery
 Complete the Key User Pairing in the vehicle (if equipped)
 Provide completed Audi phone box registration form to customer (if equipped)
Customer Priority Topics
1. ___________________________________________________________________________________________________________________________________________________________
2. ___________________________________________________________________________________________________________________________________________________________
3. ___________________________________________________________________________________________________________________________________________________________
How long would the client like to spend on topics today? ______________________________________
Priority Delivery Topics
 Voice Recognition
 Door Locks/Keyless Entry
 Navigation System
 Trunk/Hatch/Tailgate - Hard to Open/Close
 BLUETOOTH® mobile phone pairing
 Tire Pressure Monitoring System - Indicators
 Audio System (with smart phone integration)
 Cruise Control System
Exterior
Driver Controls (continued)
 Advise the customer to use only oil that meets Audi standards
 Power outlets
 Advise the customer that Audi recommends using top-tier
detergent gasoline that matches vehicle requirements
 Glove box
 Review new exterior/interior electric door handle concept
 Power windows: Power retention until front door is opened,
one-touch up/down operation for all windows, pinch protection
for all windows
Interior
 Power-adjustable, heated exterior side mirrors with powerfolding, & auto-dimming (optional)
Driver Controls
 Instrument cluster, driver information systems, and steering
wheel controls.
 Demonstrate how to operate exterior lights
 Demonstrate how to operate interior lights
 Ambient LED interior lighting settings (if equipped)
 Automatic climate control
Effective 6-30-2020-US
Version 1.0
 Manual rear-side window sunshades (if equipped)
 Panoramic sunroof with tilt, slide and power sunshade features
 Auto-dimming interior rear view mirror with digital compass
 Garage door opener (HomeLink®) in lower MMI touch screen
 Power soft-closing doors (if equipped)
 Electric rear window defogger w/automatic timed shut off
feature
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2021 Q8/SQ8/RS Q8 | Audi Delivery Guidelines
Client
Driver Controls (continued)
Infotainment
 Power trunk open/close with hands-free trunk release
 Review the MMI® controls and basic functionality including
customization options
 Spare tire
 Tool kit with jack
Steering
 Demonstrate the multifunction steering wheel
 Tilt and telescopic adjustable steering column
 Steering wheel mounted shift paddles
 Heated steering wheel (if equipped)
Seating
 Demonstrate how to adjust the seats
 Heated front seats (three-step)
 Heated rear seats (three-step) (if equipped)
 Split-fold rear seat
 Ventilated front seats (three-step) (if equipped)
 “Passenger Side Airbag Off” light
 LATCH childseat-mounting points
 Spare tire access and cargo floor
 Massage seat functions (if equipped)
Owner’s Documents
 Owner’s manual, MMI® manual and other manuals as equipped
 Take the Quick Questions & Answers Guide from the glove box,
open it, and demonstrate how to use it with the customer
 Explain the “Text to Phone” features for viewing tutorials on a
smartphone or at the Audi Technology website: www.auditechnology.com
 Tire Warranty Booklet: Explain coverage from tire manufacturer
 Warranty & Maintenance Booklet (stamp to confirm PDI was
completed): Adhere “vehicle identification label” from the vehicle trunk to the inside cover of the Warranty & Maintenance
Booklet prior to delivery
 Review the recommended maintenance schedule. Explain the
importance of getting the Warranty & Maintenance Booklet
stamped for each maintenance performed
 Bang & Olufsen® sound system or Bang & Olufsen® Advanced
sound system (if equipped)
 MMI® Navigation plus
 MMI® touch with handwriting-recognition technology
 CD/DVD
 SD card slot
 SiriusXM® Satellite Radio with 90-day trial subscription
 HD Radio™ Technology
 Demonstrate the scanning, tuning, and seek functions, as well
as how to save favorites
 Voice control (customer has to accept EULA for online recognizer)
 BLUETOOTH® wireless technology & streaming audio for compatible devices
 Audi smartphone interface: Apple® CarPlay and Google™ Android Auto integration
 Audi connect® with six-month trial subscription
 Explain Audi connect® CARE features (assistance and security
systems available without subscription for a limited time)
 Wi-Fi® hotspot capabilities and 4G LTE connectivity
 Explain the Nav-Data-Update process via over the air updates
and notifications
 Show how to manually set the clock, daylight savings time and
time zone
 Review Audi Phone Box Customer Form and ensure Serial Number is listed
Orientation Drive
Vehicle Systems
 Idle start/stop efficiency system
 Electromechanical parking brake
 Tire pressure monitoring system (TPMS)
Suspension
 Lemon Law Rights Booklet or Lemon Law Notice as required by
law
 Adaptive air suspension (if equipped)
 Provide Audi Care information
Driver Assistance
 Help customer program the 24-hour Roadside Assistance number into their phone: 1-800-411-9988
 Audi advanced key - keyless start, stop and entry
 Explain the windshield wiper and washer functions
 Parking system plus with 3D top view camera system (360°
view, four cameras, four front and rear acoustic sensors)
Effective 6-30-2020-US
Version 1.0
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2021 Q8/SQ8/RS Q8 | Audi Delivery Guidelines
Client
Driver Assistance (continued)
Driver Assistance (continued)
 Parking system plus with rear view camera (front and rear
acoustic sensors)
 Audi side assist with Audi pre sense® rear: Rear Cross Traffic
Alert & Vehicle exit warning (if equipped)
 Cruise control with coast, resume and accelerate features
 High-beam assistant (if equipped)
 Adaptive cruise control with stop & go (if equipped), which
includes the following:
 Head-up display with navigation and assistance systems information (if equipped)
 Adaptive Cruise Assist
 Night vision assistant with pedestrian and large animal detection (if equipped)
 Turn Assist
 Intersection Assistant
Wrap up
 Traffic Jam Assist
End the orientation drive in the service write-up area
 Predictive Efficiency Assist
 Tour the service department and introduce the customer to the
Service Manager and Service Consultant
 Active lane assist with emergency assistant
 Traffic sign recognition
 Set up first service appointment
 Audi pre sense® basic
 Ask the customer if you can program the service department’s
phone number into their phone
 Audi pre sense® 360 (includes pre sense® side)
 Audi pre sense® plus (if equipped)
 Ask the customer if they would like to have the Audi Technologist phone number added to their phone contacts: 1-855-750TECH (8324)
 Audi drive select
Audi Brand Specialist
I certify that all operations have been completed and this vehicle has been prepared in accordance with Audi Procedures and
Quality Standards.
Audi Brand Specialist Signature
Date
Would you like to schedule a New Vehicle Orientation?
 No
 Yes
Date
Time
By signing, I confirm all items in this checklist have been thoroughly reviewed with me and the statements below are true.
• Vehicle is clean and free of problems
• Received all keys and owner’s documentation
• Satisfied with features and controls explanations
Customer Signature
Effective 6-30-2020-US
Version 1.0
Date
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Audi Phone Box-Equipped Vehicles
Operation of the Audi Phone Box is subject to the following requirements of the Federal
Communications Commission:
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your
wireless provider and have your provider’s consent. Most
wireless providers consent to the use of signal boosters. Some
providers may not consent to the use of this device on their
network. If you are unsure, contact your service provider.
You MUST operate this device with approved antennas and
cables as specified by the manufacturer. Antennas MUST be
installed at least 20 cm (8 inches) from any person.
You MUST cease operating this device immediately if
requested by the FCC or a licensed wireless service provider.
WARNING. E911 location information may not be provided or
may be inaccurate for calls served by using this device.
Make #
Model #
FKW
4MØ Ø35 456 A
Serial #
FCC ID
RK7MBC-NAR
CUSTOMER COPY