A9020552059472_2

Service Bulletin Details

Public Details for: A9020552059472_2

This bulletin contains a software update that corrects the sporadic revert of the audi virtual cockpit from sport to performance.


- 2020 -

90 Instrument cluster layout reverts from "Sport" to "Performance"
90 20 55 2059472/2 July 2, 2020. Supersedes Technical Service Bulletin Group 90 number 20-46 dated May 12,
2020 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
S6, S7,
RS6, RS7,
SQ7, and
SQ8
2020
All
Audi virtual cockpit plus
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised header (Added SQ7)
1
05/12/2020
Initial publication
Customer states:
 The Audi virtual cockpit sporadically reverts from the selected “Sport” layout to the “Performance” layout.
Technical Background
A software bug can cause the layout to change without user input.
Production Solution
Optimized software in the Audi virtual cockpit from model year 2021.
Service
This TSB replaces Pending Service Solution (PSS) TSB 2058488: PSS 90 Instrument cluster layout reverts from
"Sport" to "Performance".
SVM Update Instructions
1. Follow all instructions in TSB 2056558: 90 MIB2+ Software Update Instructions.
Page 1 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
2. The vehicle’s key must be placed on top of the backup key reader coil during the update process.
3. Update the instrument cluster, J285 (address word 0017) using the SVM action code as listed in the table
below, if necessary:
Model
Old Software
Part Number
Old
Software
Version
New Software
Part Number
New Software
Version
(or higher)
(or higher)
SD Card
SVM Code
Input
0207
S6, S7, RS6,
RS7, SQ7,
and SQ8
4K0920790B
4K0920890B
0208
0210
0211
4K0920790B
4K0920890B
0213
4N0906961AL
FPKWW0213
0212
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
9025
Damage Code:
0039
Labor Operations:
Software Update
0151 0000
According to
TSB# 2056558
Diagnostic Time:
GFF
No allowance
0 TU
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
Claim Comment:
As per TSB #2059472/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Page 2 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Required Parts and Tools
Model
SD Card
Quantity
4N0906961AL
Software Update SD-Card
01 (Shop tool)
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
 TSB 2056558, 90 MIB2+: Software Update Instructions.
All part and service references provided in this TSB (2059472) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2020 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 3 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.


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