TSB-20-23-001REV

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SUBJECT:
POTENTIAL TRANSMISSION SHUDDER/SURGE
WITH POSSIBLE DTC (CVT-8) - REVISED
No:
TSB-20-23-001REV
DATE:
June 2020
MODEL:
See below
CIRCULATE TO:
[ ] GENERAL MANAGER
[ X ] PARTS MANAGER
[ X ] TECHNICIAN
[ X ] SERVICE ADVISOR
[ X ] SERVICE MANAGER
[ X ] WARRANTY PROCESSOR
[ ] SALES MANAGER
This bulletin supersedes TSB-20-23-001, issued April, 2020, to update the Control Valve part number
and make it applicable to all models and model years listed below. Revisions are italicized and
indicated by A.
PURPOSE
Certain vehicles with F1CJC/W1CJC (CVT-8) transmissions may exhibit a shudder or surge condition
possibly caused by poor reaction of the hydraulic pressure circuit. With continued driving under
these conditions, the CVT belt may slip repeatedly when accelerating, and abrasion powder may
enter the hydraulic pressure circuit, causing a warning light to turn on with one of the following
DTCs: P0776, P0730, P0741, P084A, P0969, P2719. The shudder/surge condition may also be
described as engine flare, lack of acceleration, and/or car shake.
This TSB instructs dealers to diagnose and test drive vehicles exhibiting this condition. For all
vehicles, verify that SR-16-006 has been completed for vehicles listed in that Recall bulletin (2016
Lancer, 2016 Outlander, and 2015-2016 Outlander Sport: CVT ECU should be updated to the software
numbers listed in the “CVT ECU Reprogramming Chart” in this TSB, or higher). If any of the DTCs
previously listed are present, dealers are required to submit data from MUTIII-SE, create a Techline
case, follow inspection procedures related to recorded DTCs, and make necessary repair based on
results. A replacement transmission should ONLY be ordered if approved by Techline or your DPSM.
AFFECTED VEHICLES
The following vehicles equipped with F1CJC/W1CJC (CVT-8) transmissions ONLY:
D 2018 - 2020 Eclipse Cross*
D 2016 - 2017 Lancer with 2.0L/2.4L engine
D 2016 - 2020 Outlander with 2.4L engine*
D 2015 - 2020 Outlander Sport/RVR with 2.0L engine*
D 2018-2020 Outlander Sport/RVR with 2.4L engine*A.
* This TSB may also apply to later model years with F1CJC/W1CJC (CVT-8) transmissions.
NOTE: This TSB should be performed on a customer complaint basis only.
Copyright 2020, Mitsubishi Motors North America, Inc.
Continued
The information contained in this bulletin is subject to change. For the latest version of this document, go to the Mitsubishi
Dealer Link, MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com).
(4938)
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CVT ECU REPROGRAMMING CHART (only for models listed in SR-16-006)
NOTE: If SR-16-006 shows as an open Recall in the Warranty Superscreen, then SR-16-006 must be
completed. Once completed, the CVT ECU should then display the software numbers listed below.
ECU
Part Number
Data No.
8631B482
8631B802
8631B483
8631B803
2016 Outlander (2.4L/4J12)
(GF0W; F1CJC, W1CJC)
8631B371
8631B788
2015 Outlander Sport/RVR
(2.0L/4B11)
(GA0W; F1CJC, W1CJC)
8631B287
8631B780
Model
2016 Lancer (2.0L/4B11)
(CY0A, CX0A; F1CJC, W1CJC)
2016 Lancer (2.4L/4B12)
(CY0A, CX0A; F1CJC, W1CJC)
Software Part Number
Previous
New
8631B482 0A
8631B482 0C
8631B482 0B
8631B483 0A
8631B483 0C
8631B483 0B
8631B371 0A
8631B371 0B
8631B371 0D
8631B371 0C
8631B287 0A
8631B287 0B
8631B287 0D
8631B287 0C
REPAIR PROCEDURE
Diagnostic Procedure 1: Main Action
DTC Check:
Are any of these
DTCs present?
P0776
P0730
P0741
P084A
P0969
P2719
No
Customer
reported
shudder/surge?
Yes
Diagnostic
Procedure 2:
Special Case
No
Yes
Open Techline case, attach
FFD/All DTC List to case
For DTC P0730, P0741, P0969, P2719:
Follow Service Manual Flow Charts
For DTC P0776 and P084A:
Follow Service Manual Flow Charts,
plus CVT Belt & Pulley Inspection
(include borescope photos)
CVT Replacement
(only with Techline approval)
SR-16-006
completed?
Yes
TSB Complete
No
Complete
SR-16-006
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DIAGNOSTIC PROCEDURE 1: MAIN ACTION
1.
Connect MUT-III to the vehicle and check for any of the following DTCs stored in the CVT ECU:
P0776, P0730, P0741, P084A, P0969, P2719.
Are any of the DTCs listed above stored in the CVT ECU?
2.
3.
D
YES - Go to step 3.
D
NO - Go to step 2.
Did customer report that the vehicle exhibited (currently or previously) a shudder or surge
condition? (This condition may also be described as engine flare, lack of acceleration, and/or
car shake.)
D
YES - Go to “Diagnostic Procedure 2: Special Case” in this TSB.
D
NO - Go to step 4 to verify that SR-16-006 has been completed for vehicles listed in that
Recall bulletin (2016 Lancer, 2016 Outlander, and 2015-2016 Outlander Sport).
If any of the DTCs listed in step 1 are stored in the CVT ECU, perform the steps below.
a.
Using MUT3-SE save an “ALL DTC” list or “Freeze Frame Data” file displaying the vehicle's VIN
and all accompanying DTCs.
For instructions on saving an “ALL DTC” list and “Freeze Frame Data” file and attaching to
a Techline case, go to:
D
MDL > service > systems > Techline > Techline system
D
Click on the “HOW-TO” Instructions button, and follow instructions under “DTC LISTS”
and “FREEZE FRAME DATA.”
NOTE: A “screen shot” will NOT be accepted as it does not include the vehicle's VIN.
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b. Create a Techline case and attach the files to the Techline case.
c.
For DTCs P0730, P0741, P0969, P2719:
Follow the Flow chart in the applicable Service Manual.
Group 23A -> Diagnosis  -> Diagnostic Trouble Code Procedures.
For DTCs P0776 and P084A:
Follow the Flow Chart in the applicable Service Manual, then follow the inspection of the CVT
Belt and Pulley system as outlined later in this TSB, in the section called “CVT Belt and Pulley
Inspection.”
d. Contact Techline for assistance.
4.
e.
Depending on diagnosis, and instruction from Techline, order replacement parts as needed.
Refer to Parts Information in this TSB for the correct part number.
f.
If applicable, replace the CVT-8 transaxle or the valve body, then perform the CVT ECU
coding procedures found in TSB-15-23-001, “F1CJC/W1CJC CVT ECU Coding Procedure.”
If vehicle is listed in SR-16-006: Look up the vehicle's VIN in the Warranty Superscreen and verify
that SR-16-006 has been completed.
Has SR-16-006 been completed?
D
YES - Repair is complete.
D
NO - Complete SR-16-006.
NOTE: All CAN reprogramming is now performed with MUT3-SE. Refer to TIN-17-00-001REV for
more details on the updated procedures with MUT3-SE.
DIAGNOSTIC PROCEDURE 2: SPECIAL CASE
ONLY if customer reports a shudder/surge condition, follow this procedure before replacing the
CVT-8 transmission.
Diagnostic Procedure 2: Special Case
SR-16-006
completed?
Only IF customer informs Dealership
that they are currently or have previ­
ously experienced shudder/surge, en­
gine flare,
lack of acceleration, or car shake
Complete
SR-16-006
No
Yes
Test Drive to duplicate
Customer's complaint
Is it duplicated ?
No
Yes
Drive Recording on MUT-III
#9 (Primary Speed)
#10 (Secondary Speed)
#11 (Engine RPM)
#13 (Real Change Gear Ratio)
#20 (Primary Pressure)
#21 (Secondary Pressure)
#15 (Accelerator Pedal Position)
#31 (Target Secondary Pressure)
1.
2.
3.
4.
Create Techline Case
Attach Drive Recording Data
Contact Techline for Support
Order CVT
CVT Replacement
TSB Complete
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TSB-20-23-001REV
1.
Look up the vehicle's VIN in the Warranty Superscreen and verify that SR-16-006 has been
completed (for 2016 Lancer, 2016 Outlander, and 2015-2016 Outlander Sport). If not completed,
perform SR-16-006, then go to step 2.
2.
Test drive the vehicle to see if the shudder/surge condition can be duplicated.
a.
Refer to “Figure 1: Test Drive Procedure for Duplicating CVT-8 Belt Slip” on next page.
b. Setup MUT-III with the applicable Drive Recording parameters listed in the “Diagnostic
Procedure 2: Special Case” diagram above.
For instructions on setting up Drive Recordings in
MUTIII-SE:
c.
D
Using MEDIC, from the main page, click the
“MUT3-SE” icon at the top center of the screen to
open MUT-III SE.
D
Click on the MUTIII-SE User's Manual button in
lower left corner; go to Chapter 5: Drive Recorder.
D
Set the Manual Trigger to index the recording when
the shudder/surge condition is noticed.
Follow the Test Drive procedures to duplicate these conditions. Set the Manual Trigger
when the shudder/surge condition is noticed.
!
WARNING Test drive route should be relatively free from other traffic so you can
safely conduct the test and concentrate on vehicle operation and performance.
ALWAYS follow all traffic laws and safe driving practices.
Figure 1: Test Drive Procedure for Duplicating CVT-8 Belt Slip
gas pedal
approx. 30%
Perform Test Drive at least 3 times
Condition
Belt Slip
time
Driving Criteria
• Acceleration soon after
Lifting Foot
• ATF Temp > 70º F (20º C)
• Vehicle Speed at “A”:
Over 60 mph (97 km/h)
1.0 sec
0.5 sec
vehicle speed
A: see Table at right
approx.40 mph
time
Judgement
Criteria
• Abnormal shock
is felt
• Caution flashing
in MID
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3.
Was the shudder/surge condition duplicated?
D
YES - Go to step 4.
D
NO - Repair is complete. Return vehicle to customer.
4.
Create a Techline case.
5.
Attach the following Drive Recording Data from MUT-III to the Techline case.
No.
Description
No.
Description
9
10
11
13
Primary Speed
Secondary Speed
Engine RPM
Real Change Gear Ratio
20
21
15
31
Primary Pressure
Secondary Pressure
Accelerator Pedal Position
Target Secondary Pressure
For instructions on attaching a Drive Recording to a Techline case, go to:
D
MDL > service > systems > Techline > Techline system
D
Click on the “HOW-TO” Instructions button, and follow instructions under “DRIVE
RECORDINGS” and “3. Attach A Drive Recording To A Techline Case.”
6.
Contact Techline for assistance.
7.
Depending on diagnosis, and instruction from Techline, order replacement parts as needed.
Refer to Parts Information in this TSB for the correct part number.
8.
If applicable, replace the CVT-8 transaxle or the valve body, then perform the CVT ECU coding
procedures found in TSB-15-23-001, “F1CJC/W1CJC CVT ECU Coding Procedure.”
CVT BELT AND PULLEY INSPECTION
For DTCs P0776 and P084A, follow the Flow Chart in the applicable Service Manual, then follow the
steps below to complete CVT belt and pulley inspection.
Attach any borescope photos to the Techline case. Then contact Techline for assistance. Return to
step 6 above.
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NOTE: Be sure to replace the filter screen and external filter
element. Refer to ASA CAPS for correct part numbers for
the vehicle.
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"
• Replace the oil strainer and transmission fluid filter,
circled in diagram below.
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PARTS INFORMATION
Use the genuine Mitsubishi Parts listed below:
NOTE: ONLY order a new CVT-8 transmission after following instructions in the Repair Procedure in this
TSB.
Description
Model
2016 Lancer (4B11)
2016 Lancer (4B12)
CVT-8 Transmission Assembly
2016 Outlander (4J12)
2015 Outlander Sport/RVR
(4B11)
Transmission Fluid: Mitsubishi Mo­
tors Genuine CVTF-J4
All
Part Number
Quantity
2WD
2700A401
1
4WD
2700A403
1
2WD
2700A435
1
4WD
2700A406
1
2WD
2700A435
1
4WD
2700A406
1
2WD
2700A401
1
4WD
2700A403
1
MZ320185
6.9 L (7.3 qt)
NOTE: ONLY order a new valve body or CVT-8 transmission after following instructions in the Repair
Procedure in this TSB.
CVT-8 Transmission
Part Number
Quantity
2WD
2700A451
1
4WD
2700A453
1
2WD
2700A401
1
4WD
2700A403
1
2WD
2700A435
1
2700A406
1
2700A435
1
4WD
2700A406
1
2015-2020 Outlander Sport/
RVR (4B11)
2WD
2700A401
1
4WD
2700A403
1
2018-2020 Outlander Sport/
RVR (4B12)
2WD
2700A401
1
4WD
2700A403
1
Transmission Fluid:
Mitsubishi Motors
Genuine CVTF-J4
6.9 L
(7.3 qt)
Model
2018-2020 Eclipse Cross
(4B40)
2016-2017 Lancer (4B11)
"
2016-2017 Lancer (4B12)
2016-2020 Outlander (4J12)
All
Vehicle
Drive
4WD
2WD
Control Valve
Part Number
2800A187
MZ320185
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WARRANTY INFORMATION
REPROGRAMMING OF CVT-8 TRANSMISSION:
Look up the vehicle's VIN in the Warranty Superscreen. Check if any of the following campaigns are
showing as open on the Superscreen:
D
D
D
D
C1606Z
C1607Z
D
C1512Z
C1513R
C1514R (Canada)
If any of these campaigns are NOT completed, complete SR-16-006 ONLY, following instructions in
that bulletin to enter the proper claims for the vehicle.
TEST DRIVE AND REPLACEMENT OF CVT-8 TRANSMISSION:
Operation
Nature
Code
Cause
Code
Country of
Origin
Model
Labor
Operation
Vehicle
Drive
Time
Allowance
Test Drive
Only (no
replacement
needed)
05A
440
USA,
Canada,
Puerto Rico
All
233010TD
All
0.3 hrs
2WD
5.5 hrs
4WD
6.4 hrs
2WD
5.8 hrs
4WD
6.7 hrs
233010R3
2WD
6.5 hrs
233010R4
4WD
w/out
S-AWC*
7.1 hrs
233010R5
4WD
w/S-AWC*
8.5 hrs
233010R6
2WD
7.0 hrs
233010R7
4WD
w/out
S-AWC*
7.6 hrs
233010R8
4WD
w/S-AWC*
9.0 hrs
233010R9
2WD
6.5 hrs
233010R0
4WD
7.6 hrs
233010R9
2WD
6.8 hrs
233010R0
4WD
7.9 hrs
Lancer
USA
Lancer
AWC
233010R1
Lancer
Canada
Replace
CVT-8
Assembly
+
includes
Test Drive
Lancer
AWC
USA, Puerto
Rico
05A
440
Outlander
Canada
USA, Puerto
Rico
Outlander
Sport
Canada
RVR
233010R2
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* Please check the “Monroney” listing to verify if a 4WD/AWD
vehicle has Super All Wheel Control
(S-AWC). The “Monroney” can be found on the Warranty
Superscreen for the specific VIN.
CVT-8 BELT INSPECTION & VALVE BODY REPLACEMENT/REINSTALLATION:
Operation
CVT Belt
Inspection and
Valve Body
Replace/
Reinstall
Nature
Code
Cause
Code
Country of
Origin
Model
Labor
Operation
Vehicle
Drive
Eclipse
Cross
24F
830
USA
Warranty Coverage: Powertrain coverage
D
10/100 if Original owner
D
5/60 if Subsequent owner
Lancer
Outlander
Outlander
Sport
Time
Allowance
2.9 hrs
233810YM
All
3.1 hrs
2.9 hrs
2.9 hrs