SSM 49003

Service Bulletin Details

Public Details for: SSM 49003

Some 2020 navigator vehicles may exhibit the inability to unlock the doors using the remote keyless entry (rke) transmitter, lincoln way app, and the passive entry system door handles. The door keypad and the mechanical key will be the only


- 2020 -

Models from 2020
2020 LINCOLN NAVIGATOR 
SSM 49003 - 2020 Navigator – Intermittently Unable To Unlock Vehicle And
No Crank/No Start
Some 2020 Navigator vehicles may exhibit the inability to unlock the doors using the remote keyless
entry (RKE) transmitter, Lincoln Way App, and the passive entry system door handles. The door
keypad and the mechanical key will be the only option to unlock the vehicle when this concern is
present. In addition to the inability to unlock the vehicle, the vehicle may also exhibit a no crank/no
start symptom. To address this condition, reprogram the body control module (BCM) using the
appropriate Ford diagnostic scan tool. For claiming, use causal part 15604 and applicable labor
operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
APPLICABLE VEHICLES
2020 TRUCK: B9 U554N NAVIGATOR

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