TSB_ELE203

GROUP
ELE
MODEL
2016-2017MY
Soul (PS EV)
NUMBER
203
DATE
July 2020
TECHNICAL SERVICE BULLETIN
SUBJECT:
SERVICE ACTION: BMS/FATC OPERATION LOGIC
IMPROVEMENT WHILE BATTERY CHARGING (SA427)
This bulletin provides the procedure to upgrade the Battery Management System (BMS) and
Full Auto Temperature Control (FATC) software on some 2016-2017MY Soul (PS EV) vehicles,
produced from May 21, 2015 through August 29, 2017, in order to improve air conditioning
operation while the battery is charging. To correct this concern, apply the improved logic to the
following two (2) systems: BMS and FATC using the KDS ECU Upgrade function as described
in this bulletin. For confirmation that the latest reflash has been applied to a vehicle you are
working on, verify the ROM ID using the table on page 3 of this bulletin. Before conducting the
procedure, verify the vehicle is included in the list of affected VINs.
Kia Diagnostic System (KDS)
 NOTICE
A Service Action is a repair program without customer notification that is performed
during the warranty period. Any dealer requesting to perform this repair outside the
warranty period will require DPSM approval.
Repair status for a VIN is provided on WebDCS (Service → Warranty Coverage →
Warranty Coverage Inquiry → Campaign Information). Not completed Recall / Service
Action reports are available on WebDCS (Consumer Affairs → Not Completed Recall
→ Recall VIN → Select Report), which includes a list of affected vehicles.
This issue number is SA427.
Printed TSB copy is for reference only; information may be updated at any time.
Always refer to KGIS for the latest information.
Circulate To:
X General Manager

X Service Advisors

X Technicians

X Service Manager

X Parts Manager

X Body Shop Manager  Fleet Repair

Page 2 of 8
SUBJECT:
SERVICE ACTION: BMS/FATC OPERATION LOGIC
IMPROVEMENT WHILE BATTERY CHARGING (SA427)
ECU Upgrade Procedure:
To correct the condition noted on page 1, the BMS and FATC should be reprogrammed using
the KDS download, as described in this bulletin.
Upgrade Event Name
501. PS EV FATC OPERATION LOGIC IMPROVEMENT WHILE BATTERY CHARGING (BMS)
502. PS EV FATC OPERATION LOGIC IMPROVEMENT WHILE BATTERY CHARGING (FATC)
 NOTICE









A fully charged battery is necessary before ECU upgrade can take place. It is
recommended that a battery charger is used in ECU mode during reflashing or
the use of a fully charged jump starter box connected to the battery.
DO NOT connect any other battery charger to the vehicle during ECU upgrade.
Ensure the KDS or GDS is sufficiently charged prior to reflash.
All ECU upgrades must be done with the ignition key in the ‘ON’ position.
Be careful not to disconnect the VCI-II connected to the vehicle during the ECU
upgrade procedure.
DO NOT start the engine during ECU upgrade.
Do NOT turn the ignition key ‘OFF’ or interrupt the power supply during ECU
upgrade.
When the ECU upgrade is completed, turn the ignition ‘OFF’ and wait 10 seconds
before starting the engine.
ONLY use approved ECU upgrade software designated for the correct model and
model year.
 NOTICE
Before attempting an ECU upgrade on any Kia model, make sure to first determine
whether the particular model is equipped with an immobilizer security system.
Failure to follow proper procedures may cause the PCM to become inoperative after
the upgrade and any claims associated with this repair may be subject to
chargeback.
 NOTICE
It is recommended to ALWAYS check the Electronic Parts Catalog (EPC) to locate
the ECU Part Number respective to Auto/Manual Mode ROM IDs. DO NOT reference
the parts label affixed to the ECU.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA427 Soul (PS EV) July 2020
Page 3 of 8
SERVICE ACTION: BMS/FATC OPERATION LOGIC
IMPROVEMENT WHILE BATTERY CHARGING (SA427)
SUBJECT:
 NOTICE
Both BMS and FATC systems require software upgrades. Note the current ROM ID(s) in the
vehicle, in the event that automatic upgrade fails and manual upgrade is required.
(Recommendation) Check the battery SOH (State of health) in service data and write it down
on the R.O, in order to analyze EV vehicle status.
ROM ID INFORMATION TABLE:
Upgrade Event #501 (BMS)
Model
MY
Type
Elevated
Temp.
Hi-Volt. Batt.
ECU P/N.
37510-E4050
ROM ID
BMS ECU
P/No.
Previous
New
37513-E4050
4440
4460
4480
4500
4800
4900
5000
5100
5200
5300
5400
5500
5520
4442
4462
4482
4502
4802
4902
5002
5102
5202
5302
5402
5502
5522
16-17MY
PS
(EV)
NonHeating
37510-E4000
37513-E4000
Elevated
Temp.
37510-E4250
37513-E4050
5700
5720
NonHeating
37510-E4200
37513-E4000
5702
5722
17MY
ROM ID INFORMATION TABLE:
Upgrade Event #502 (FATC)
Model
EM
TM
ROM ID
Previous
New
ECU P/No.
16MY
97250-E4000, 97250-E4010, 97250-E4100,
97250-E4110, 97250-E4020, 97250-E4030,,
97250-E4040, 97250-E4050, 97250-E4060,
97250-E4070, 97250-E4080, 97250-E4090,
97250-E4360, 97250-E4370, 97250-E4380,
97250-E4390, 97250-E4200, 97250-E4210,
97250-E4220, 97250-E4230
08
07
11
17MY
97250-E4001, 97250-E4011,97250-E4101,
97250-E4111, 97250-E4121, 97250-E4131,
97250-E4021, 97250-E4031, 97250-E4041,
97250-E4051, 97250-E4022, 97250-E4032,
97250-E4042, 97250-E4052, 97250-E4061,
97250-E4071, 97250-E4081, 97250-E4091,
97250-E4361, 97250-E4371, 97250-E4381,
97250-E4391, 97250-E4201, 97250-E4211,
97250-E4221, 97250-E4231, 97250-E4241,
97250-E4251, 97250-E4601, 97250-E4611,
97250-E4621, 97250-E4631
09
12
PS
(EV)
To verify the vehicle is affected, be sure to check the Calibration Identification of the vehicle's ECM ROM
ID and reference the Information Table as necessary.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA427 Soul (PS EV) July 2020
Page 4 of 8
SUBJECT:
SERVICE ACTION: BMS/FATC OPERATION LOGIC
IMPROVEMENT WHILE BATTERY CHARGING (SA427)
 NOTICE
Prior to performing the ECU upgrade, be sure to check that the KDS is fully charged.
1.
Connect the VCI-II to the OBD-II
connector, located under the driver’s side
of the instrument panel.
 NOTICE
The ECU upgrade function on
KDS operates wirelessly. It is
not necessary to perform the
upgrade via USB cable.
2.
With the ignition ON, turn ON the KDS
tablet. Select KDS from the home
screen.
3.
Confirm communication with VCI (A) and
then configure the vehicle (B) using the
AUTO VIN (C) feature.
B
A
C
4.
Select ECU Upgrade.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA427 Soul (PS EV) July 2020
Page 5 of 8
SUBJECT:
5.
SERVICE ACTION: BMS/FATC OPERATION LOGIC
IMPROVEMENT WHILE BATTERY CHARGING (SA427)
The KDS will check the server for
recently uploaded Events and then
automatically download Upgrade Event
#501 (BMS) and #502 (FATC).
 NOTICE
The vehicle must be identified in
Vehicle Selection to download
an Event for that vehicle.
6.
KDS
screenshot
shown
above
is
for
demonstration purposes only. Events shown in
screenshot are not applicable to this bulletin.
Select Auto Mode.
CAUTION
Do NOT attempt to perform a
Manual Mode upgrade UNLESS
Auto Mode fails. Always follow
the instructions given on the
KDS in either Auto or Manual
mode.
7.
Select the BMS/FATC system under the
System selection menu.
D
Touch ID Check (D) and confirm that the
latest update is available.
Select Upgrade Event #501 and #502
and select Upgrade to continue.
8.
The ECU upgrade will begin and the
progress of the upgrade will appear on
the bar graph. Upgrade part (1/2) (E) will
download the upgrade event to the VCIII. Upgrade part (2/2) (F) will upgrade the
ECU.
CAUTION
E
F
Do not touch the system
buttons (like ‘Back’, ‘Home’,
‘etc.’) while performing ECU
Upgrade.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA427 Soul (PS EV) July 2020
Page 6 of 8
SUBJECT:
9.
SERVICE ACTION: BMS/FATC OPERATION LOGIC
IMPROVEMENT WHILE BATTERY CHARGING (SA427)
If a “Communication Fail” screen
appears, verify that the VCI-II and KDS
are communicating properly. Touch OK
and restart the procedure from step 4.
 NOTICE
If an error notice continues to
appear or if the upgrade cannot
be
performed,
DO
NOT
disconnect
the
KDS/VCI-II.
Contact GIT America Help Desk
at (888) 542-4371 or Techline.
10. When instructed on the KDS, turn the
ignition OFF for ten (10) seconds then
back on. Touch OK to continue.
11. Once the upgrade is complete, touch OK
to finalize the procedure.
12. When prompted, select YES to check for
Diagnostic Trouble Codes (DTC) and
erase any DTCs stored such as EPS,
ESC, and TPMS that may have been set
during the upgrade.
13. Start the engine to confirm proper
operation of the vehicle.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA427 Soul (PS EV) July 2020
Page 7 of 8
SUBJECT:
SERVICE ACTION: BMS/FATC OPERATION LOGIC
IMPROVEMENT WHILE BATTERY CHARGING (SA427)
Manual Upgrade Procedure:
 NOTICE
The manual upgrade should ONLY be performed if the automatic upgrade fails.
If the automatic upgrade fails, turn the ignition OFF for about 10 seconds then place
it back in the ON position to reset the control unit BEFORE performing manual
upgrade.
See table below for Manual Mode passwords.
Manual Mode ECU Upgrade Passwords
Menu
Password
PS EV BMS : 37513-E4050 (4440/460/480/500/800/900, 5000/100/200/300/400/500)
4050
PS EV BMS : 37513-E4050 (5700)
4051
PS EV BMS : 37513-E4000 (4442/462/482/502/802/902, 5002/102/202/302/402/502
4000
PS EV BMS : 37513-E4000 (5702)
4001
PS EV FATC (17MY) : 97250-E4001~E4631 (09)
7250
PS EV FATC (16MY) : 97250-E4000~E4230 (07~08)
7251
1.
Within the ECU Upgrade screen displayed, select Manual Mode.
2.
Select the BMS and FATC system(s) under the System selection menu. Select Upgrade
Event #501 (BMS) and #502 (FATC) and select Upgrade to continue.
3.
Select the appropriate control unit part number with reference to the ROM ID Information
Table on page 4, and select OK.
4.
Enter the appropriate password from the Manual Mode password table above and select
OK.
5.
The upgrade will begin and the progress of the upgrade will appear on the bar graph.
6.
When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on.
Touch OK to continue.
7.
Once the upgrade is complete, touch OK to finalize the procedure.
8.
When prompted, select YES to check for Diagnostic Trouble Codes (DTC) and erase any
DTCs stored such as EPS, ESC, and TPMS that may have been set during the upgrade.
9.
Start the engine to confirm proper operation of the vehicle.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA427 Soul (PS EV) July 2020
Page 8 of 8
SUBJECT:
SERVICE ACTION: BMS/FATC OPERATION LOGIC
IMPROVEMENT WHILE BATTERY CHARGING (SA427)
AFFECTED VEHICLE RANGE:
Model
Production Date Range
Soul (PS EV)
May 21, 2015 to August 29, 2017
WARRANTY INFORMATION:
N Code: N99 C Code: C99
Claim
Type
Causal P/N
Qty.
Repair
Description
Labor Op
Code
Op
Time
Replacement
P/N
Qty.
V
37513 E4050
0
(SA427)
BMS and FATC
Logic Improvement
200042R0
0.3
M/H
N/A
0
 NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers
should reference SA427 when accessing the WebDCS system.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA427 Soul (PS EV) July 2020