SSM74933

Special Service Message
NOTE: A Special Service Message is a formal communication issued by Land Rover and carries
the same importance of a Technical Service Bulletin. An SSM is a quick method of
communicating "Need To Know" information to the technical service community. SSM's may
be issued in advance of a technical bulletin or may be the only communication on a given
topic. All information contained in Land Rover technical communications are intended for
use by trained, professional technicians with the knowledge, tools, and equipment required
to complete the procedure correctly and safely. It informs the Technicians of conditions that
may occur on some vehicles, or provides information that could assist in correct vehicle and
diagnostic service.
SSM 74933 - L405 / L494 Windscreen heater element - Poor performance
Models : Range Rover / L405
Range Rover Sport /
L494
Engineer Shilvock Matthew
Name :
Last 28 JUL 2020 17:00:11
Modified :
Category : Body
Symptom : 102000 Window/Glass
Content : Issue:
JLR is investigating Range Rover (L405), Range Rover
Sport (L494), Windscreen Heater Element – Poor
Performance
Cause:
Under investigation
Action:
If this symptom is reported please raise an ePQR with
the following information;
Vehicle details & service history attached
Clear and in focus photographs of the customers
concern
Ensure suspected windscreen is not damaged
during the removal and replacement process.
Ensure windscreen is packaged carefully using all
original packaging
Pending ePQR feedback additional instructions to
follow
File : SSM Attachment Slide Windscreen element.pdf
Jaguar Land Rover Limited 2000 - 2020 (Rel. 2682)