PIP5573C
Service Bulletin Details
Public Details for: PIP5573C
This preliminary information communicates to the dealer technician that the torque converters for the 10l80 and 10l90 10 speed transmission are on restriction through the product quality center. Dealers are advised to contact the product qu
Models from 2020
| 2020 CADILLAC ESCALADE ESV |
| 2020 CHEVROLET SUBURBAN |
| 2020 CHEVROLET TAHOE |
| 2020 GMC YUKON |
Models from 2019
| 2019 CADILLAC ESCALADE ESV |
| 2019 CHEVROLET CAMARO |
| 2019 CHEVROLET SUBURBAN |
| 2019 CHEVROLET TAHOE |
| 2019 GMC YUKON DENALI |
Models from 2018
| 2018 CADILLAC ESCALADE ESV |
| 2018 CHEVROLET CAMARO |
| 2018 CHEVROLET TAHOE |
| 2018 GMC YUKON DENALI |
| 2018 GMC YUKON DENALI XL |
Models from 2017
| 2017 CHEVROLET CAMARO |
Bulletin No.: PIP5573C Published date: 06/8/2020 Preliminary Information PIP5573C 2017 2020 10L80 10L90 Automatic Transmission Torque Converter Restriction Models Brand: Model: Model Years: VIN: from to Engine: Transmissions: Cadillac Escalade Models 2018 - 2020 All All All MF6 Chevrolet Camaro 2017 - 2019 All All All MGL Chevrolet Suburban 2019 - 2020 All All All MF6 Chevrolet Tahoe 2018 - 2020 All All All MF6 GMC Yukon Denali Models 2018 - 2020 All All All MF6 Involved Region or Country North America Condition Cause The 10L80 and 10L90 10 Speed Transmission Torque Converter (Part numbers 24288828, and 24286575) are on restriction through the GM PQC as part of our ongoing quality improvement e orts to assist Engineering with product concern identi cation e ective 06/25/2018. Your cooperation with this program is greatly appreciated. Correction: If your diagnosis has led to replacement of the restricted 2017 - 2020 10L80 10L90 Automatic Transmission Torque Converter Restriction, please contact the Product Quality Center (PQC) by opening a case via Dealer Case Management (DCM) From the DCM home page, click on “New PQC Case” found on the Technical Assistance tab. Then in Global Connect click on the Support/Chat tab, TAC-PQC Tab, PQC -Parts Restrictions Templates to Download the appropriate PQC -Parts Restrictions Template and save a copy to your computer, You can attach a copy of the template to your PQC Case. The following 2017 - 2020 10L80 10L90 Automatic Transmission Torque Converter Restriction questions are contained in the Global Connect PQC -Parts Restriction template. Caller’s First & Last Name/Position: Technician’s Name/Direct Phone: Parts Manager’s Name: Parts Manager’s Phone and Fax Number: Dealership’s Correct Address: How many times has the vehicle been in for this concern? How many days has the vehicle been down for this concern? Customer’s Concern? Has the vehicle been modi ed with non-production accessories? Is the vehicle for personal or commercial use? If commercial, what type of use? Describe the failure of the unit: Why is replacement of the requested component needed? Does the vehicle have any DTCs in any module (ECM/TCM/BCM, etc.)? (Note: Do Not clear any DTCs prior to reviewing with engineering). Note: [GDS must be launched from TIS to make sure all the data is captured and can be retrieved.] Are there any transmission-related DTCs? (Note: Do Not clear any DTCs prior to reviewing with engineering). Are there any shifting issues (late, early, missed, no shift)? When does the issue occur (hot, cold, under accel/decel)? Is there any unwanted vibration? Any other transmission performance issues? Any leaks? What type of leak? Where is the leak located? Any noise? What kind of noise? Where is it coming from? Fluid level? Was uid contaminated? Version History Version Modi ed 4 06/20/2018 - Created on 06/19/2019 - Updated Correction Section to include DCM information. 08/09/2019 - Updated to edit template questions. 06/08/2020 - Added the 2020 model year. © 2020 General Motors. All Rights Reserved.