PIC6382C

Service Bulletin Details

Public Details for: PIC6382C

This pi communicates a parts restriction is in effect on 2020 cadillac ct4, and ct5 front view camera module.


- 2020 -

Bulletin No.: PIC6382C
Published date: N/A
Preliminary Information
PIC6382C Front View Camera Module Part Restriction
Models
Brand:
Model:
Model Years:
VIN:
from
Engine:
to
Transmissions:
Cadillac
CT4
2020
All
All
All
All
Cadillac
CT5
2020
All
All
All
All
Involved Region or Country North America
As part of our ongoing continuous improvement we have placed the Front View
Camera Module used in the 2020 Cadillac CT4, and CT5 on restriction. If you believe
a new module is needed, contact the PQC . Please have the part number available
prior to contacting PQC.
Condition
Please contact the (PQC) by opening a new case via Dealer Case Management
(DCM). From the DCM home page, click on “New PQC Case” found on the Technical
Assistance tab.
Then, in Global Connect click on the Support/Chat tab, TAC-PQC Tab, PQC - Parts
Restrictions Templates to Download the appropriate PQC - Parts Restrictions
Template and save a copy to your computer. You can attach a copy of the template
to your PQC Case.
Note: (Do Not clear any DTCs prior to contacting the PQC)
Cause
Root Cause Analysis
Parts Information
Part Number
84888011 or 84946685
84888025 or 84946684
84888012 or 84946683
Description
Front View Camera Module
(Windshield)
Front View Camera Module
(Windshield)
Front View Camera Module
(Windshield)
Quantity
1
1
1
Part Number
Description
Front View Camera Module
(Windshield)
84711862
Quantity
1
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following
labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage
information.
Labor Op
Description
Front View Camera Module
Replacement (Windshield)
6620110
Time
Version History
Version
4
Modi ed
01/13/2020 - Created on.
03/12/2020 - Added CT4.
06/08/2020 - Added Part Numbers
06/09/2020 - Added Part Numbers
© 2020 General Motors. All Rights Reserved.
Use published Labor Time


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