PIT4916J

Service Bulletin Details

Public Details for: PIT4916J

This preliminary information communication provides information to the technician about vehicles that have may a helicopter type noise when a rear window is lowered. This is a normal characteristic of this vehicle, but the concern can be mi


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Bulletin No.: PIT4916J
Published date: 07/30/2020
Preliminary Information
PIT4916J Normal Characteristic - Wind Bu eting Noise With a Rear
Window Down
Models
Brand:
Model:
Model Years:
VIN:
from
Engine:
to
Transmissions:
Chevrolet
Equinox
2010 - 2021
All
All
All
All
GMC
Terrain
2010 - 2021
All
All
All
All
Supersession Statement
This PI was superseded to add Model Year 2021. Please discard PIT4916H.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition / Concern
Some customers may comment of a helicopter type noise when a rear window is lowered.
This is known as buffeting and it is a low frequency, high volume wind noise that may occur
in a moving vehicle with a rear window open.
Recommendations / Instructions
This is a normal characteristic of this vehicle, but the concern can be minimized by lowering
a front door glass approximately 1 to 2 inches.
Installation of accessory weather deflectors along the front door glass may also be effective
in alleviating the buffeting noise.
Customer Information
Please communicate to the customer this condition is a normal operating characteristic of
their vehicle. It will not impact the designed performance or reliability of the vehicle.
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is
resolved without completing every step, the remaining steps do not need to be performed.
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