Dealer 90o8

AUDI DEALER COMMUNICATION
Repair Available – Service Action 90o8 / MyAudi Software Update – USA ONLY
This notice is for: 


Date:
Issue:
Repair:



Service Manager
Parts Manager
Service Advisor


Warranty Administrator
Technicians
August 19, 2020
MyAudi login is not possible in affected vehicles.

REPAIR AVAILABLE – August 20, 2020 - Perform a software update to correct this
issue.

See ELSA/ServiceNet for complete repair & claiming instructions

Check daily campaign open inventory report or OMD for affected vehicles in
inventory
Repair every affected inventory vehicle before delivery to consumers.

Parts Department:
Dealer Principal
General Manager
Sales Managers
Software update only; no parts needed
Country
Affected Vehicles
USA
USA
USA
USA
Beginning
Model Year
2020
2020
2020
2020
Ending
Model Year
2020
2020
2020
2020
Vehicle
A4
A5
A5 CABRIOLET
S5
Vehicle
Count
10,540
3,980
1,374
1,121
*Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions
screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid
campaign inquiry & verification source.
Notes:

Schedule owner repairs immediately

Owner mailing – August 2020
-END OF MESSAGE-
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection
90o8_DLR_LAUNCH