No. 118-20

Service Bulletin Details

Public Details for: No. 118-20

Instructions for how to assist if the selector lever is in park position but not detected, and the key cannot be removed.


- 2020 - 2019 - 2018 - 2017 - 2016 - 2015 - 2014 -

Models from 2020
2020 PORSCHE MACAN
Models from 2019
2019 PORSCHE MACAN
Models from 2018
2018 PORSCHE MACAN
Models from 2017
2017 PORSCHE MACAN
Models from 2016
2016 PORSCHE MACAN
Models from 2015
2015 PORSCHE MACAN
Models from 2014
2014 PORSCHE MACAN 
Service
Technical Information
118/20 ENU
3708
3
Complaint - Selector Lever Position P is not Detected and the Driver's Key Cannot be
Removed: Observe Specified Procedure (118/20)
Model Line:
Macan (95B)
Model Year:
As of 2014 up to 2020
Subject:
Selector support
Information:
Selector lever position P is not detected and the driver's key cannot be removed.
Remedial
Action:
Check the selector lever and carry out the required remedial measure.
Parts required if necessary
Parts Info:
Part No.
Designation
Qty.
95B713132
 Control unit for selector lever sensors
1 ea.
95B713059
 Shift lever mechanism
1 ea.
N 90887703
 Hexagon flange nut
4 ea.
Checking selector lever
Work Procedure: 1
Check whether the selector lever is mechanically blocked.
1.1
Switch on the ignition.
1.2
Press the brake pedal.
1.3
Press the release button and pull the selector lever gradually from 'P' to 'D'.
The display in the instrument cluster must change accordingly.
1.4
Release the brake pedal.
1.5
Swivel the selector lever from 'D' to 'M'.
The display in the instrument cluster must change accordingly.
1.6
Move the selector lever from 'M' to 'Tip+'.
The selector lever must return to its original position.
1.7
Move the selector lever from 'M' to 'Tip-'.
The selector lever must return to its original position.
1.8
Swivel the selector lever from 'M' to 'D'.
The display in the instrument cluster must change accordingly.
1.9
Press the brake pedal.
AfterSales
Aug 18, 2020
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Service
3708
ENU
2
Technical Information
118/20
1.10
Press the release button and push the selector lever gradually from 'D' to 'P'.
The display in the instrument cluster must change accordingly.
1.11
Release the brake pedal.
1.12
Switch off the ignition.
Carry out remedial action:
Selector lever blocked
Selector lever not blocked
Remove insulating mat, see
 Workshop Manual '370819 Removing
and installing selector support'.
Foreign bodies in shift mechanism?
Yes
Remove foreign
bodies.
No
Replace selector
support, see 
Workshop Manual
'370819 Removing
and installing selector
support'.
Adjust locking cable, see
 Workshop Manual '371315
Adjusting locking cable'.
Perform a function test, see
 Workshop Manual '370819 Removing
and installing selector support'.
Calibrate selector knob, see
 Workshop Manual '3704K2 Cali-
Calibrate selector
knob, see 
Workshop Manual
'3704K2 Calibrating
selector knob'.
brating selector knob'.
Problem still present?
Yes
No
Replace control unit for selector lever
sensors on the selector support, see 
Workshop Manual '370819 Removing
and installing selector support'.
Perform a function test, see
 Workshop Manual '370819 Removing
and installing selector support'.
Calibrate selector knob, see
 Workshop Manual '3704K2 Calibrating selector knob'
Aug 18, 2020
Page 2 of 3
AfterSales
End of remedial action.
Service
Technical Information
118/20 ENU
3708
3
Invoicing
Invoicing:
For documentation and invoicing in the event of a warranty claim, specify the relevant labor operations
and part numbers specified below in the warranty claim, depending on which measure is required.
APOS
Labor operation
37080100
Checking selector support for mechanical
blockage
37080101
Checking selector support for foreign bodies
37084100
Adjusting locking cable
37084101
Replacing control unit
37085500
Replacing selector support
I No.
PQIS coding:
Location (FES5)
37080
Selector support
Damage type (SA4)
1611
does not function
Parts Info:
References:
Part No.
Designation
Qty.
95B713132
Control unit for selector lever sensors
1 ea.
95B713059
Shift lever mechanism
1 ea.
N 90887703
Hexagon flange nut
4 ea.
 Workshop Manual '3704K2 Calibrating selector knob'
 Workshop Manual '370819 Removing and installing selector support'
 Workshop Manual '371315 Adjusting locking cable'
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.
© 2020 Porsche Cars North America, Inc.
AfterSales
Aug 18, 2020
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