No. 83-20.2

Service
Technical Information
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Warranty Information: Extended Warranty for Transfer Gear (Hang-On) (83/20)
Model Line:
Cayenne (92A)
Model Year:
As of 2015 up to 2018
Subject:
Transfer gear - PART ID 3965
Information:
Extended warranty for transfer gear
The warranty on the transfer gear lasts for seven years as from the new vehicle delivery date with
unlimited mileage.
You will find the exact warranty period of a vehicle in the vehicle information in the PCSS – Porsche Central
Service System.
The extended warranty is displayed as an additional new vehicle warranty scope and contains the added
information "Extended Warranty Transfer Gear" in the "Coverage" column.
The warranty applies worldwide and is always transferred automatically to the next owner.
All other warranty terms and conditions remain unchanged.
Overview of components covered by the warranty extension
Information:
PART ID
Designation
3965
Transfer gear
Scopes not covered by this extended warranty
Any damage or malfunctions caused by external influences such as damage as a result of an accident,
incorrect use or neglect of the vehicle.
Restrictions on cover of the extended warranty
The warranty and service information in the vehicle includes information about the warranty conditions
for the vehicle. The owner should always read these warranty conditions carefully as the rights and obligations listed there also apply for the extended warranty.
Invoicing:
For processing warranty claims using the "Extended Warranty Transfer Gear", the claim must be
entered by specifying Warranty type 111 under PART ID 3965 – Transfer gear as the component
responsible for causing the problem. The damage category must be selected in accordance with the
customer complaint.
If a mobility option is required in relation to repairs covered by the Technical warranty extension, this can
be invoiced as part of the existing customer mobility programme. The Customer mobility programme
regulations apply unchanged.
AfterSales
Aug 3, 2020
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If you have further questions and concerns relating to this extended warranty, get in touch with the
contact person responsible for warranty enquiries at your importer's office.
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.
© 2020 Porsche Cars North America, Inc.
Aug 3, 2020
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AfterSales