No. 119-20

Service
Technical Information
119/20 ENU
7413
7
Complaint - Wrinkling on Seat Surface / Side Bolster of Front Seat: Replacing Cover and
Padding (119/20)
Model Line:
Cayenne (9YA/9YB)
Model Year:
As of 2018 up to 2020
Equipment:
Standard seat (I-No. Q1A)
Comfort Seat (I-no. Q2J)
Sports Seat (I-no. Q1D and Q1J)
Subject:
Front seat
Information:
Leather stretching and compression in conjunction with
an entry height typical for SUVs will result in permanent
wrinkles in the seat cover and side polster  Wrinkling on
front seat -Arrows-.
Wrinkling on front seat
Remedial
Action:
In the event of a customer complaint and if the vehicles have a production date
up to calendar week 23/20 (basic seat) or
up to calendar week 25/20 (comfort and sports seat)
Replace the relevant padding and seat cover; see
 Workshop Manual '741055 Replacing padding for front seat'
 Workshop Manual '741319 Removing and installing cover for front seat'.
AfterSales
Aug 14, 2020
Page 1 of 3
7
Service
Technical Information
ENU 119/20
7413
Information
In an effort to minimize the normal effect of leather stretching, Porsche has made a change to the seat
cover. Starting calendar week 24/20 or 26/20, optimized padding and seat covers, now also available
for customer service, will be installed during production. This will provide additional support to the leather
and should help the new look last for a much longer time.
Parts required
Parts Info:
Part No.
Designation
Qty.
N 91205201
 Cheese head bolt with multiple-tooth head
4 ea.
9Y0881xxx*
 Seat cover
1 ea.
9Y0881xxx*
 Foam part of seat cushion
1 ea.
9Y0881256*
 Repair kit 1)
1 ea.
* Part number varies depending on equipment.
1) only for NAR vehicles with seat occupancy detection (I-no.
9P7).
Invoicing
Invoicing:
For documentation and warranty invoicing for enter the appropriate labor operations, PQIS coding and
part numbers specified below in the warranty claim:
APOS
Labour operation
74105501
Replacing front left padding (basic seat)
74105502
Replacing front right padding (basic seat)
74105503
Replacing front left padding (comfort or sports
seat)
74105504
Replacing front left padding (comfort or sports
seat)
APOS
Labour operation
74131901
Replacing and installing front left cover (basic
seat)
74131902
Replacing and installing front right cover (basic
seat)
74131903
Replacing and installing front left cover (comfort
or sports seat)
74131904
Replacing and installing front right cover (comfort
or sports seat)
Aug 14, 2020
Page 2 of 3
I No.
I No.
AfterSales
Service
Technical Information
119/20 ENU
7413
7
PQIS coding:
Location (FES5)
74130
Front seat cover
Damage type (SA4)
3042
wrinkling
Parts Info:
Part No.
Designation
Qty.
N 91205201
Cheese head bolt with multiple-tooth head
4 ea.
9Y0881xxx*
Seat cover
1 ea.
9Y0881xxx*
Foam part of seat cushion
1 ea.
9Y0881256*
Repair kit 1)
1 ea.
* Part number varies depending on equipment.
1) only for NAR vehicles with seat occupancy detection (I-no.
References:
9P7).
 Workshop Manual '741055 Replacing padding for front seat'
 Workshop Manual '741319 Removing and installing cover for front seat'
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.
© 2020 Porsche Cars North America, Inc.
AfterSales
Aug 14, 2020
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