N451NAS4
Service Bulletin Details
Public Details for: N451NAS4
A potential issue has been identified on certain land rover vehicles within the listed affected vehicle range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cool
Models from 2020
2020 LAND ROVER DISCOVERY SPORT |
2020 LAND ROVER RANGE ROVER |
2020 LAND ROVER RANGE ROVER EVOQUE |
2020 LAND ROVER RANGE ROVER SPORT |
2020 LAND ROVER RANGE ROVER VELAR |
Models from 2019
2019 LAND ROVER DISCOVERY SPORT |
2019 LAND ROVER RANGE ROVER |
2019 LAND ROVER RANGE ROVER EVOQUE |
2019 LAND ROVER RANGE ROVER SPORT |
2019 LAND ROVER RANGE ROVER VELAR |
Page 1 of 6 N451NAS4 TECHNICAL BULLETIN 12 AUG 2020 © Jaguar Land Rover North America, LLC NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools, and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land Rover service facility to determine whether this bulletin applies to a specific vehicle. SECTION: 100-00 SUBJECT/CONCERN: Service Action: Ingenium I4 2.0L Petrol Coolant Pump Operation AFFECTED VEHICLE RANGE: MODEL: MODEL YEAR: VIN: Discovery Sport (LC) 2019 781769-799983 Discovery Sport (LC) 2020 800016-869287 Range Rover Evoque (LV) 2019 327615-354248 https://topix.landrover.jlrext.com/topix/service/procedure/1066600/ODYSSEY_FSA/G2732... 9/8/2020 Page 2 of 6 MODEL: MODEL YEAR: VIN: New Range Rover Evoque (LZ) 2020 000181-098628 Range Rover Velar (LY) 2019 787549-799996 Range Rover Velar (LY) 2019-2020 200017-280477 Range Rover Sport (LW) 2019-2020 821285-899101 Range Rover Sport (LW) 2020 700169-739445 Range Rover (LG) 2019-2020 523025-599023 Range Rover (LG) 2020 400068-409046 MARKETS: CANADA, USA CONDITION SUMMARY: SITUATION: A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance. ACTION: Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the procedure(s) detailed in this Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery Inspection (PDI) process but must have it completed prior to vehicle handover to the customer. https://topix.landrover.jlrext.com/topix/service/procedure/1066600/ODYSSEY_FSA/G2732... 9/8/2020 Page 3 of 6 Affected vehicles already in the hands of customers should be updated at the next available opportunity. WARRANTY: NOTE: Use the Jaguar Land Rover claims submission system to make sure that a vehicle is eligible for this program prior to undertaking any rework action. At the time of confirming a booking for vehicle repair, make sure that all open Recall and Service Actions are identified to make sure the correct parts are available and adequate workshop time is allocated for repairs to be completed at one visit. Warranty claims must be submitted quoting the Program Code and the relevant Option Code; this will result in payment of the stated time. The SRO and parts information is included for information only. The Option Code(s) that allows for the drive in/drive out allowance may only be claimed if the vehicle is brought back into the workshop for this action alone to be undertaken. Repair procedures are under constant review and therefore times/prices are subject to change; those quoted here must be taken as guidance only. Use TOPIx to obtain the latest repair time. This program is valid for a limited time only. Warranty claims with a repair date prior to the May 31, 2022, closure date must be submitted or payment within 30 calendar days of completion of the repair. PROGRAM CODE OPTION CODE DESCRIPTION SRO TIME (HOURS) N451 Except New Range Rover Evoque (LZ) A Powertrain Control Module (PCM) - Update - Replace ECU 85.18.03 0.2 N451 Except New Range Rover Evoque (LZ) B PCM - Update - Replace ECU Drive in/drive out 85.18.03 02.02.02 0.2 0.2 https://topix.landrover.jlrext.com/topix/service/procedure/1066600/ODYSSEY_FSA/G2732... 9/8/2020 Page 4 of 6 PROGRAM CODE OPTION CODE DESCRIPTION SRO TIME (HOURS) N451 New Range Rover Evoque (LZ) C PCM and Transmission Control Module (TCM) software update 05.10.20 0.2 N451 New Range Rover Evoque (LZ) D PCM and TCM software update Drive in/drive out 05.10.20 02.02.02 0.2 0.2 Normal Warranty policies and procedures apply. DIAGNOSTIC INSTRUCTION A: EXCEPT NEW RANGE ROVER EVOQUE (LZ) CAUTION: All ignition ON/OFF requests MUST be performed; failure to do so may cause damage to vehicle control modules. 1. CAUTION: A Jaguar Land Rover-approved battery support unit must be connected to the vehicle startup battery during diagnosis / module programming. Connect the Jaguar Land Rover-approved battery support unit to the vehicle startup battery. 2. NOTE: The Jaguar Land Rover-approved diagnostic equipment must be loaded with PATHFINDER version 293 (or later). Connect the Jaguar Land Rover-approved diagnostic equipment to the vehicle and begin a new session. https://topix.landrover.jlrext.com/topix/service/procedure/1066600/ODYSSEY_FSA/G2732... 9/8/2020 Page 5 of 6 3. Follow all on-screen instructions. ◦ 1. Select 'ECU Diagnostics'. ◦ 2. Select 'Powertrain Control Module [PCM]'. ◦ 3. Select 'Update ECU'. ◦ 4. Follow the on-screen instructions until the application finishes successfully. 4. Only if required: set the vehicle to Transit mode. 5. When all tasks are completed, exit the current session. 6. Disconnect the diagnostic equipment and battery support unit from the vehicle. DIAGNOSTIC INSTRUCTION B: NEW RANGE ROVER EVOQUE (LZ) CAUTION: All ignition ON/OFF requests MUST be performed; failure to do so may cause damage to vehicle control modules. 1. CAUTION: A Jaguar Land Rover-approved battery support unit must be connected to the vehicle startup battery during diagnosis / module programming. Connect the Jaguar Land Rover-approved battery support unit to the vehicle startup battery. https://topix.landrover.jlrext.com/topix/service/procedure/1066600/ODYSSEY_FSA/G2732... 9/8/2020 Page 6 of 6 2. NOTE: The Jaguar Land Rover-approved diagnostic equipment must be loaded with PATHFINDER version 293 (or later). Connect the Jaguar Land Rover-approved diagnostic equipment to the vehicle and begin a new session. 3. Follow all on-screen instructions. ◦ 1. Select 'ECU Diagnostics'. ◦ 2. Select 'Powertrain Control Module [PCM]'. ◦ 3. Select 'Update ECU'. ◦ 4. Follow the on-screen instructions until the application finishes successfully. ◦ 5. Select 'Transmission Control Module [TCM]'. ◦ 6. Select 'Update ECU'. ◦ 7. Follow the on-screen instructions until the application finishes successfully. 4. Only if required: set the vehicle to Transit mode. ◦ 1. Follow the on-screen instructions until the application finishes successfully. 5. Exit the current session. 6. Disconnect the diagnostic equipment and battery support unit from the vehicle. https://topix.landrover.jlrext.com/topix/service/procedure/1066600/ODYSSEY_FSA/G2732... 9/8/2020