PIC6395B

Bulletin No.: PIC6395B
Published date: 08/31/2020
Preliminary Information
PIC6395B Automatic Transmission Control (Gear Shift Control
Module) Parts Restriction
Models
Brand:
Model:
Model Years:
VIN:
from
Engine:
to
Transmissions:
Cadillac
CT4
2020
All
All
All
All
Cadillac
CT5
2020
All
All
All
All
Involved Region or Country North America
Condition
As part of our ongoing continuous improvement we have placed the Automatic
Transmission Control (Gear Shift Control Module) used in the 2020 Cadillac CT4, and
CT5 on restriction. If you believe a new module is needed, contact the PQC. Please
have the part number available prior to contacting PQC.
Cause
Root Cause Analysis
Correction:
Please contact PQC by opening a new case via Dealer Case Management (DCM) From the DCM home page, click
on "New PQC Case" found on the Technical Assistance tab.
Then in Global Connect click on the Support/Chat tab, TAC-PQC Tab, PQC -Parts Restrictions Templates to
Download the appropriate PQC -Parts Restrictions Template and save a copy to your computer, You can attach a
copy of the template to your PQC Case.
Note: (Do Not clear any DTCs prior to contacting the PQC).
Parts Information
Description
Part Number
Quantity
Automatic Transmission Control/Gear Shift
Control Module (Leather)
84791123 or 84892162
1
Automatic Transmission Control/Gear Shift
Control Module (Suede)
84791124 or 84892164
1
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following
labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage
information.
Labor Operation
Description
Labor Time
8460670
Automatic Transmission Control Replacement
Version History
Version
Modi ed
3
01/21/2020 - Created on.
03/13/2020 - Added Cadillac CT4
08/31/2020 - Updated Part Numbers
© 2020 General Motors. All Rights Reserved.
Use Published Labor Time