T-SB-0041-20 Rev

T-SB-0041-20
Rev1
April 15, 2020
2021 Corolla, Corolla Hatchback, and Corolla HV PreDelivery Service (PDS)
Service
Category
General
Section
Pre-Delivery Service
Market USA
Applicability
YEAR(S)
MODEL(S)
2021
Corolla, Corolla Hatchback,
Corolla HV
ADDITIONAL INFORMATION
REVISION NOTICE
August 11, 2020 Rev1:
 The Installation of Rubber Body Plugs section has been included.
Any previous printed versions of this bulletin should be discarded.
Introduction
Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer
feedback indicates the following areas deserve special attention when performing PDS:




Careful inspection for paint chips/scratches and body dents/dings.
Proper operation of electrical accessories (including interior light, clock, and radio reset).
Interior cleanliness.
Proper function of mechanical systems.
Customer retention and proper maintenance of vehicles are and have always been a major focus
for Toyota. To help remind customers that regular service is essential to the proper maintenance
of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing
this, customers will be reminded to return to your dealership for service. Your current service
reminder sticker may be used. (See PDS Check Sheet item 8 of “Final Inspection and Cleaning.”)
This bulletin contains the PDS procedures which apply specifically to 2021 model year Corolla,
Corolla Hatchback, and Corolla Hybrid vehicles. A universal PDS Check Sheet which contains
PDS steps that apply to all 2021 model year Toyota vehicles has been developed. To properly
perform a complete PDS, you must complete all procedures contained in this TSB as well as the
universal PDS Check Sheet.
In addition, if the vehicle is stored for over 30 days, be sure to follow Long-Term Vehicle
Storage Guidelines.
© 2020 Toyota Motor Sales, USA
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T-SB-0041-20
Rev1
April 15, 2020
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2021 Corolla, Corolla Hatchback, and Corolla HV Pre-Delivery Service (PDS)
Warranty Policy
If the need for additional repairs or adjustment is noted during PDS, the required service should
be performed under warranty. Reimbursement will be managed under the warranty policy.
The Warranty Policy and Procedures Manual requires that you maintain the completed
Check Sheet in the customer’s file. If you cannot produce a completed form for each retailed
vehicle upon TMS and/or Region/Distributor audit, the PDS payment amount will be subject
to debit.
An additional Repair Order completed in conjunction with normal PDS MUST have time
punch/flags for service. If multiple repairs are performed, separate time flags MUST be punched
for each repair.
Warranty Information
OP CODE
DESCRIPTION
001013
Pre-Delivery Service (PDS)
MODEL
TIME
Corolla
1.0
Corolla Hatchback
1.0
Corolla HV
1.4
OFP
T1
T2
–
–
–
Required Tools & Equipment
REQUIRED EQUIPMENT
SUPPLIER
Techstream ADVi*
QTY
TSADVUNIT
Techstream 2.0
Techstream Lite
PART NUMBER
TS2UNIT
ADE
Techstream Lite (Green Cable)
TSLITEPDLR01
TSLP2DLR01
*Essential SST.
NOTE
 Only ONE of the Techstream units listed above is required.
 Software version 15.00.028 or later is required.
 Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787.
© 2020 Toyota Motor Sales, USA
1
T-SB-0041-20
Rev1
April 15, 2020
Page 3 of 10
2021 Corolla, Corolla Hatchback, and Corolla HV Pre-Delivery Service (PDS)
Procedures

D/C Cut Fuse Installation* ..................................................................................................... 3

Front and Rear Emergency Towing Eyelet Removal* ............................................................ 4

Front and Rear Emergency Towing Eyelet Hole Cover Installation* ...................................... 6

Front License Plate and Mounting Bracket Installation* ......................................................... 7

Installation of Rubber Body Plugs* ........................................................................................ 9

Tire Pressure Warning System (TPWS) Initialization ........................................................... 10

Dealer Contact Information for Call Dealer Head Unit Function* ......................................... 10

Entune™ 3.0 App Suite Connect Initialization/Update ......................................................... 10
*If applicable.
D/C Cut Fuse Installation
The D/C cut fuse (30A) has been removed at the assembly plant to reduce parasitic current
draw in transit and storage. The removed D/C cut fuse (30A) is stored in the blank space of the
relay block in the engine compartment. The D/C cut fuse (30A) MUST be reinstalled to the
original location during PDS.
NOTE
This step is ONLY necessary on Japan produced vehicles (VINs starting with “J”) marketed in the
continental United States, and on ALL vehicles in Hawaii, Puerto Rico, Saipan, Guam, and
American Samoa.
Figure 1.
B
C
z
A
z
2
z
z
1
1
z
2
z
z
A
Relay Block
1
Remove D/C Cut Fuse (30A)
B
Gasoline Vehicles
2
Install D/C Cut Fuse (30A) (Original Location)
C
Hybrid Vehicles
© 2020 Toyota Motor Sales, USA
T-SB-0041-20
Rev1
April 15, 2020
Page 4 of 10
2021 Corolla, Corolla Hatchback, and Corolla HV Pre-Delivery Service (PDS)
Front and Rear Emergency Towing Eyelet Removal
1. If installed, remove the front and rear
emergency towing eyelets from the front
and rear bumpers by turning
them counterclockwise.
Figure 2.
NOTE
If it is difficult to loosen the front emergency
towing eyelet, use a steel bar.
1
1
cz
22
z
1
Front Emergency Towing Eyelet
2
Rear Emergency Towing Eyelet
© 2020 Toyota Motor Sales, USA
T-SB-0041-20
Rev1
April 15, 2020
Page 5 of 10
2021 Corolla, Corolla Hatchback, and Corolla HV Pre-Delivery Service (PDS)
Front and Rear Emergency Towing Eyelet Removal (continued)
2. Place one of the removed emergency
towing eyelets into the luggage tray in
the luggage compartment.
Figure 3.
A
z
NOTE
Dispose of the other removed emergency
towing eyelet.
1
z
B
z
1
z
A
Type A
B
Type B
1
Emergency Towing Eyelet
© 2020 Toyota Motor Sales, USA
T-SB-0041-20
Rev1
April 15, 2020
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2021 Corolla, Corolla Hatchback, and Corolla HV Pre-Delivery Service (PDS)
Front and Rear Emergency Towing Eyelet Hole Cover Installation
If not already installed, install the front and rear
emergency towing eyelet hole covers stored in
the glove box on the front and rear bumpers.
Figure 4.
1
c
B
1. Insert the arrow-shaped part of the
emergency towing eyelet hole cover “A”
into the eyelet hole “B” as shown.
A
2. Install the emergency towing eyelet hole
cover to the hole of the bumper.
3
NOTE
Make sure the front emergency towing eyelet
cover is installed in the front, and the rear
emergency towing eyelet cover is installed
in the rear.
2
B
A
4
1
Front
2
Rear
3
Front Emergency Towing Eyelet Hole Cover
4
Rear Emergency Towing Eyelet Hole Cover
A
Arrow-shaped Part
B
Eyelet Hole
© 2020 Toyota Motor Sales, USA
T-SB-0041-20
Rev1
April 15, 2020
Page 7 of 10
2021 Corolla, Corolla Hatchback, and Corolla HV Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation
The front license plate bracket and two self-tapping screws are loaded in the luggage compartment
at the assembly plant. Follow this procedure to install the front license plate bracket and front
license plate in states where it is required by law.
1. Install the bracket rib into area A of the grille
and the bracket clips into area B.
Figure 5.
2. Press the front license plate bracket onto
the grille until the clips engage.
A
B
B
1
1
3. Align the holes on the front license plate
bracket with the dimples on the front of
the grille.
2
2
3
1
Dimple
2
Clip
3
Rib
© 2020 Toyota Motor Sales, USA
T-SB-0041-20
Rev1
April 15, 2020
Page 8 of 10
2021 Corolla, Corolla Hatchback, and Corolla HV Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation (continued)
4. Install two self-tapping screws through the
holes on the front license plate, bracket,
and lower grille.
Figure 6.
NOTICE
 Do NOT pre-drill holes into the bumper.
 Do NOT overtighten the
self-tapping screws.
1
1
© 2020 Toyota Motor Sales, USA
Self-tapping Screw
T-SB-0041-20
Rev1
April 15, 2020
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2021 Corolla, Corolla Hatchback, and Corolla HV Pre-Delivery Service (PDS)
Installation of Rubber Body Plugs
1. Confirm the number of plugs in the glove box. If two plugs are present, perform
substep 2A ONLY. If four plugs are present, perform substep 2A AND substep 2B.
2. Install plugs according the instructions below by confirming the number of plugs in the
glove box.
A. Install two plugs in the rear side member hole or rocker inner hole (see Figure 7).
B. Install two plugs in the torque box hole or rocker inner hole (see Figure 7).
Figure 7.
1
2
z
6
3
z
5
z
z
6
1
Front Side
2
Rear Side
3
Torque Box Hole or Rocker Inner Hole
4
Rear Side Member Hole or Rocker Inner Hole
5
Rocker Inner
6
Install Plug Here (if Applicable)
z
4
z
z
NOTICE
 The installation of these plugs is required to prevent rust.
 These plugs are stored in the glove box.
 The number of plugs may vary according to production locations in the same
vehicle model.
© 2020 Toyota Motor Sales, USA
T-SB-0041-20
Rev1
April 15, 2020
Page 10 of 10
2021 Corolla, Corolla Hatchback, and Corolla HV Pre-Delivery Service (PDS)
Tire Pressure Warning System (TPWS) Initialization
Refer to the applicable Repair Manual for the TPWS initialization procedure (Corolla / Corolla HV /
Corolla Hatchback). Note the spare tire does NOT have a TPWS sensor.
NOTE
To adjust the tire pressure correctly when the outside temperature is significantly colder than shop
temperature, perform a Health Check using Techstream and select the compensation tire pressure
checkbox. Compensation pressures will display on the Health Check results screen. Adjust the tire
pressure when the tires are cold.
Dealer Contact Information for Call Dealer Head Unit Function
Refer to the Multimedia System Owner’s Manual to add dealer contact information
(pg. 72 for Premium Audio / pg. 74 for Audio Plus).
NOTE
Premium Audio and Audio Plus ONLY.
Entune™ 3.0 App Suite Connect Initialization/Update
Refer to T-SB-0039-20 Initialize/update the Entune™ 3.0 App Suite Connect to initialize/update the
Entune™ 3.0 App Suite Connect.
© 2020 Toyota Motor Sales, USA