T-SB-0084-20
Service Bulletin Details
Public Details for: T-SB-0084-20
Tsb: pre-delivery service (pds) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing pds: ?Careful inspection for paint chips/scratches and body
- 2021 -
Models from 2021
2021 TOYOTA TACOMA |
T-SB-0084-20 August 28, 2020 2021 Tacoma Pre-Delivery Service (PDS) Service Category General Section Pre-Delivery Service Market USA Applicability YEAR(S) MODEL(S) 2021 Tacoma ADDITIONAL INFORMATION Introduction Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: Careful inspection for paint chips/scratches and body dents/dings. Proper operation of electrical accessories (including interior light, clock, and radio reset). Interior cleanliness. Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet item 8 of “Final Inspection and Cleaning.”) This bulletin contains the PDS procedures which apply specifically to 2021 model year Tacoma vehicles. A universal PDS Check Sheet that contains PDS steps that apply to all 2021 model year Toyota vehicles has been developed. To properly perform a complete PDS, you must complete all procedures contained in this TSB as well as the universal PDS Check Sheet. In addition, if the vehicle is stored for over 30 days, be sure to follow Long-Term Vehicle Storage Guidelines. © 2020 Toyota Motor Sales, USA Page 1 of 6 T-SB-0084-20 August 28, 2020 Page 2 of 6 2021 Tacoma Pre-Delivery Service (PDS) Warranty Policy If the need for additional repairs or adjustment is noted during PDS, the required service should be performed under warranty. Reimbursement will be managed under the warranty policy. The Warranty Policy and Procedures Manual requires that you maintain the completed Check Sheet in the customer’s file. If you cannot produce a completed form for each retailed vehicle upon TMS and/or Region/Distributor audit, the PDS payment amount will be subject to debit. An additional Repair Order completed in conjunction with normal PDS MUST have time punch/flags for service. If multiple repairs are performed, separate time flags MUST be punched for each repair. Warranty Information OP CODE DESCRIPTION MODEL TIME OFP T1 T2 001013 Pre-Delivery Service (PDS) Tacoma 0.9 – – – Required Tools & Equipment REQUIRED EQUIPMENT SUPPLIER Techstream ADVi* QTY TSADVUNIT Techstream 2.0 Techstream Lite PART NUMBER TS2UNIT ADE Techstream Lite (Green Cable) TSLITEPDLR01 TSLP2DLR01 *Essential SST. NOTE Only ONE of the Techstream units listed above is required. Software version 15.00.028 or later is required. Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE) at 1-800-368-6787. © 2020 Toyota Motor Sales, USA 1 T-SB-0084-20 August 28, 2020 Page 3 of 6 2021 Tacoma Pre-Delivery Service (PDS) Procedures Short Pin Installation .............................................................................................................. 3 Compass Calibration*............................................................................................................. 4 Tire Pressure Warning System (TPWS) Initialization .............................................................. 4 Front License Plate and Mounting Bracket Installation* .......................................................... 5 Dealer Contact Information for Call Dealer Head Unit Function* ............................................ 6 Entune™ 3.0 App Suite Connect Initialization/Update*........................................................... 6 *If applicable. Short Pin Installation The short pin has been removed at the assembly plant to reduce parasitic current draw in transit and storage. The removed short pin is stored in the blank space of the relay block in the engine compartment. The short pin MUST be reinstalled to the original location during PDS. Figure 1. 1 2 3 1 Relay Block 2 Remove Short Pin 3 Install Short Pin (Original Location) © 2020 Toyota Motor Sales, USA T-SB-0084-20 August 28, 2020 Page 4 of 6 2021 Tacoma Pre-Delivery Service (PDS) Compass Calibration Refer to the applicable Repair Manual for the calibration procedure for vehicles equipped with a compass in the Multi-information Display. NOTE Do NOT perform calibration of the compass in a place where the Earth's magnetic field is subject to interference (underground parking, under a steel tower, between buildings, roof parking, near a railroad crossing, near a large vehicle, etc.). Do NOT operate electric systems during the calibration (moonroof, power windows, etc.), as they may interfere with the calibration. The dot on the compass display disappears when calibration has been completed. Tire Pressure Warning System (TPWS) Initialization Refer to the applicable Repair Manual for the TPWS initialization procedure. Note the spare tire does NOT have a TPWS sensor. NOTE To adjust the tire pressure correctly when the outside temperature is significantly colder than shop temperature, perform a Health Check using Techstream and select the compensation tire pressure checkbox. Compensation pressures will display on the Health Check results screen. Adjust the tire pressure when the tires are cold. © 2020 Toyota Motor Sales, USA T-SB-0084-20 August 28, 2020 Page 5 of 6 2021 Tacoma Pre-Delivery Service (PDS) Front License Plate and Mounting Bracket Installation The front license plate bracket and four self-tapping screws are loaded in the vehicle at the assembly plant. Follow this procedure to install the front license plate bracket and front license plate in states where it is required by law. 1. Align the holes on the front license plate mounting bracket with the dimples on the front bumper cover. Figure 2. 2. Install two long self-tapping screws through the recessed holes on the front license plate mounting bracket and screw through front bumper cover. NOTICE Do NOT pre-drill holes through the bumper cover. 1 Do NOT over-tighten the self-tapping screws. 3 2 3. Insert the license plate onto the tabs on the bracket. 4. Align the holes on the license plate with the holes on the license plate bracket. 5. Install one short self-tapping screw through the driver side license plate hole extending into the bracket. 6. Install one short self-tapping screw through the passenger side license plate hole extending into the bracket. 4 5 NOTICE 1 Dimple Do NOT pre-drill holes through the bumper cover. 2 License Plate Mounting Bracket 3 Long Self-tapping Screw 4 Short Self-tapping Screw 5 Front License Plate Do NOT over-tighten the self-tapping screws. © 2020 Toyota Motor Sales, USA T-SB-0084-20 August 28, 2020 2021 Tacoma Pre-Delivery Service (PDS) Dealer Contact Information for Call Dealer Head Unit Function Refer to the Multimedia System Owner’s Manual to add dealer contact information. NOTE This step is not applicable to the following Tacoma models: SR SR5 TRD Pro M/T TRD Sport M/T (Premium Audio) TRD Off Road M/T (Premium Audio) Entune™ 3.0 App Suite Connect Initialization/Update Refer to T-SB-0039-20 Entune™ 3.0 App Suite Connect to initialize/update the Entune™ 3.0 App Suite Connect. © 2020 Toyota Motor Sales, USA Page 6 of 6